Headlight condensation problem ?
#1
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It was raining hard in the past two days here and saw my F's right headlight has condensation problem, see pics below. Does any know if this cover under warranty ? I have 09 and the warranty is about to expired so want to know if this problem covers it so i can go get it fix.
![](http://i282.photobucket.com/albums/kk279/kteng7/PhotoApr2472129PM_zps4d0c0b61.jpg)
![](http://i282.photobucket.com/albums/kk279/kteng7/PhotoApr2472131PM_zpsab591519.jpg)
Thanks for the help.
![](http://i282.photobucket.com/albums/kk279/kteng7/PhotoApr2472129PM_zps4d0c0b61.jpg)
![](http://i282.photobucket.com/albums/kk279/kteng7/PhotoApr2472131PM_zpsab591519.jpg)
Thanks for the help.
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#7
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Just receive this e-mail from one of the manager from Lexus, I not even sure if he/she knows what condensation is, my best hope for now is that it will rain on Thursday when i go in for service.
Dear Kevin, I see you’re inquiring about condensation in your headlight. Usually it is not covered, as the condensation will dissipate with heat and sunlight time. With all the rain we have had, it is no surprise that you may notice it.
We will look at it at your appointment for you.
Margo Bey
Customer Satisfaction Manager
Dear Kevin, I see you’re inquiring about condensation in your headlight. Usually it is not covered, as the condensation will dissipate with heat and sunlight time. With all the rain we have had, it is no surprise that you may notice it.
We will look at it at your appointment for you.
Margo Bey
Customer Satisfaction Manager
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#9
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exactly !!! I am really pissed off because of this e-mail, however, my service consultant did agree that it is cover factory warranty and told me he ordered the new headlight. I have no idea what's going on over at the dealer, but I hope my service consultant will keep his words when i go in.
#10
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I Had the EXACT same Problem in my '08 Neiman Marcus ISF Fairly Recently...
I'm Not Liking My Service Rep. right now
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She is the One Who had Bought The Car for Me in Cash, and I am just Paying Her Back with 0% APR...When It Comes to these type of Things, My Own Personal Best Bet is to ALways Recruit Her, as I Have Seen How she Can Lay the Smack-Down on Folks, if they Want to Play
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#11
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oh wow, maybe you should go to another Lexus dealership man. I finally went to the dealership two days ago and had it fix without any problem, my service rep didn't even want to look at the headlight b/c he already ordered the headlight for me before I went down there. I even told him I lost my SECOND rear tow hook cover and he was willing to ship/give me a new one for free under warranty. But man, I think you really should go to another dealership, cuz they shouldn't treat an ISF owner like that.
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oh wow, maybe you should go to another Lexus dealership man. I finally went to the dealership two days ago and had it fix without any problem, my service rep didn't even want to look at the headlight b/c he already ordered the headlight for me before I went down there. I even told him I lost my SECOND rear tow hook cover and he was willing to ship/give me a new one for free under warranty. But man, I think you really should go to another dealership, cuz they shouldn't treat an ISF owner like that.
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kteng7
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10-06-13 08:59 PM