Better think twice before wrapping your car
08-13-15, 09:48 PM
#31
Driver
Thread Starter
Dang that sucks, sorry to hear man. Like everyone said, he should redo it for free at no cost. But what he's saying about charging you to redo for a supposedly "bad batch" of vinyl, that's definitely bad business etiquette right there.
Rate him on Yelp? It'll help other potential customers too.
Rate him on Yelp? It'll help other potential customers too.
08-13-15, 11:50 PM
#32
it appears that Mike was extremely upset and so blinded by rage that he couldn't see the massive amount of auto correct errors in his post, I am praying that's the case anyway.
You also might want to tell Mike that due to his decision to call a customer out by name we now all know who did the wrap. Whether it was his fault or not I imagine anyone that sees this will be hesitant to do business with him. I wouldn't for the simple fact he took the low road against a customer.
You also might want to tell Mike that due to his decision to call a customer out by name we now all know who did the wrap. Whether it was his fault or not I imagine anyone that sees this will be hesitant to do business with him. I wouldn't for the simple fact he took the low road against a customer.
Last edited by 93MSB; 08-14-15 at 12:08 AM.
08-14-15, 08:43 PM
#33
Driver
Thread Starter
it appears that Mike was extremely upset and so blinded by rage that he couldn't see the massive amount of auto correct errors in his post, I am praying that's the case anyway.
You also might want to tell Mike that due to his decision to call a customer out by name we now all know who did the wrap. Whether it was his fault or not I imagine anyone that sees this will be hesitant to do business with him. I wouldn't for the simple fact he took the low road against a customer.
You also might want to tell Mike that due to his decision to call a customer out by name we now all know who did the wrap. Whether it was his fault or not I imagine anyone that sees this will be hesitant to do business with him. I wouldn't for the simple fact he took the low road against a customer.
08-15-15, 12:32 AM
#34
So blasting a customer via social media and instead of offering some advice, he "kindly" asks a fellow CL member to post on his behalf. It's not even about re-doing the work at this point. One bad review or an unhappy doesn't make or break a business, but consistency is the key. It's really unfortunate to have it get to this point. There will unlikely be any resolution, but now anyone associated will be left with a bitter feeling towards the other.
No worries, Sam. The wrap can be redone, and definitely better than before. There are countless car wrap places, including some as vendors here on CL. Looking forward to seeing this in person to see how we can positively rectify the situation.
No worries, Sam. The wrap can be redone, and definitely better than before. There are countless car wrap places, including some as vendors here on CL. Looking forward to seeing this in person to see how we can positively rectify the situation.
08-15-15, 02:23 AM
#35
A lot of these guys that do these side jobs aren't real business guys to begin with, they think once a job is done they're in the clear, when in truth, good customer service is when **** happens involving their work and they fix it.
08-15-15, 09:59 AM
#37
Driver
Thread Starter
So blasting a customer via social media and instead of offering some advice, he "kindly" asks a fellow CL member to post on his behalf. It's not even about re-doing the work at this point. One bad review or an unhappy doesn't make or break a business, but consistency is the key. It's really unfortunate to have it get to this point. There will unlikely be any resolution, but now anyone associated will be left with a bitter feeling towards the other.
No worries, Sam. The wrap can be redone, and definitely better than before. There are countless car wrap places, including some as vendors here on CL. Looking forward to seeing this in person to see how we can positively rectify the situation.
No worries, Sam. The wrap can be redone, and definitely better than before. There are countless car wrap places, including some as vendors here on CL. Looking forward to seeing this in person to see how we can positively rectify the situation.
08-15-15, 10:04 AM
#38
Driver
Thread Starter
08-15-15, 10:11 AM
#39
Driver
Thread Starter
08-15-15, 10:38 AM
#40
Driver
Thread Starter
Here a pic that I was talking about when I had to go to him three times to get it fix. After the third times, I stop contacting him. I was not please what he did to fix it. As you can see, he cut a little small long piece and try to cover the mistake going across my rear bumper. Dude, I was so mad that day, I couldn't say anything. I jump into the car and drove off.
08-15-15, 11:13 AM
#42
Driver
Thread Starter
After a week of being wrap, I see this damage on my car. I took it back to him to see and he blame me for it. This's what he said 'is because your car is lowered that's why it happen or maybe you hit a pot hole. I took his word for it and I accepted. Until I got home I really thought about it. I don't remember hitting a pothole and if lowering my car cause this. Why didn't he tell me that before he wrapped. If I knew this ahead time, I would have not wrapped my car.
08-15-15, 04:36 PM
#43
don't see how that damage could have been your fault from being dropped. it probably was there the entire time you just overlooked it. those types of defects are avoidable but that is the nature of the beast with vinyl. vinyl unlike paint doesn't just coat, it takes some finess to massage it around corners and such. sometimes patches and wrinkles happen and are unavoidable because it can only stretch and bend so far before it rips. I just spent the morning re-wrapping my fender and bumper after someone backed into my daily s2k a few weeks ago.
08-16-15, 12:01 PM
#45
Driver
Thread Starter
don't see how that damage could have been your fault from being dropped. it probably was there the entire time you just overlooked it. those types of defects are avoidable but that is the nature of the beast with vinyl. vinyl unlike paint doesn't just coat, it takes some finess to massage it around corners and such. sometimes patches and wrinkles happen and are unavoidable because it can only stretch and bend so far before it rips. I just spent the morning re-wrapping my fender and bumper after someone backed into my daily s2k a few weeks ago.
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