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Went in Friday for an inspection...they will be replacing the dash and all four door panels Tuesday for those of you having trouble with your service advisor I would run and find a new one plenty of Lexus dealers around to be wasteing your time with a full of ****** advisor
Took mine in last week, 2008 IS F 69K miles. The guy took pictures and said he would order the parts to replace dash and all 4 door panels. No idea how long it will take.
Took mine in Saturday and got denied. Mine is a 2008 with 183k on it. It is admittedly clean and was always garaged but the dash is still slightly sticky. The SA told me to wait until it gets hot out and then bring it in. Oh well, at least I have until 2021.