who has had coolant leak around valley plate?
12-08-16, 08:03 PM
#106
Not anymore.. I removed the wire, the controller, the bottle and bottle brackets. The only thing that is left is the switches and the lines, which are hidden pretty good. I probably will wrap them in loom too to make them even more hidden.
I can play off that the power line is for a sound system and the switch is turn it off and on incase I dont want madd bass..
I am going to try another dealer, I just hope they didn't flag my vin or something because lexus corp is suppose to help pay for the repair.
12-09-16, 05:41 AM
#108
I can't find anything to support any change in sealant at any time the 2UR-GSE has been in production. This particular sealant goes back quite a while before the 2IS, and seemed to coincide with the advent of SLLC. If track use impacted the service life of this sealant, I would have had this problem a long time ago. I have nearly 140k on mine now, and did not have any indication of a problem when Lexus did the ELF recall on mine.
AFA "at risk" - there is no evidence anyone can claim providing insight into which units are more at risk than any others. Lexus would be the most likely source of accurate information and they're not going to say a word publicly about the frequency of this failure. There is plenty of anecdotal evidence here on CL, but data samples like a web forum are often very poor resources for making decisions about what may or may not be a long term issue with this platform.
AFA "at risk" - there is no evidence anyone can claim providing insight into which units are more at risk than any others. Lexus would be the most likely source of accurate information and they're not going to say a word publicly about the frequency of this failure. There is plenty of anecdotal evidence here on CL, but data samples like a web forum are often very poor resources for making decisions about what may or may not be a long term issue with this platform.
Do you have the valley plate leak?
12-09-16, 08:22 AM
#109
Tech Info Resource
iTrader: (2)
02-24-17, 10:26 PM
#110
In an earlier post I mentioned that I had my leaking water pump replaced. Within a few hundred miles I noticed my coolant was low. Brought it back and Lexus topped it off and they were unable to find a leak via their pressure tests. Fast forward another few hundred miles and it was low again. At this point the airbag recall happened so it wasn't a top priority having a rental.
I brought the car in 2 weeks ago to get the airbag replaced and told them to recheck for any coolant leaks. Again they did their pressure tests and were unable to find any leaks. My service adviser told me the next day the fluid was low. Now they're telling me they may need to "pull the motor out to find the leak" and said it will be on my dime as they told me "we don't recognize information from forums".
I have spoken to Lexus corporate and have an open case with them. What they told me is that "every Lexus is an independent dealer and having the elf recall for the fuel pressure sensor gasket performed at another dealer before I purchased the car will be an issue as my dealership can't warranty the other dealers work." They also had the nerve to tell me that "as long as there isn't fuel leaking anymore they did their job with that recall" They didn't want to hear that them performing that recall caused another issue, i.e. the valley plate leak.
What should my next course of action be as Lexus corporate wants nothing to do with this issue? Should I try and find the dealership that performed the fuel pressure sensor gasket recall and see if they're willing to work with my local dealer? I have a 3rd party warranty but was told it won't cover any work they may need to do to find the leak. I have no problem paying my deductible ($200) to just get this issue resolved. Like others have said if this is such a widespread issue why won't Lexus own up to it and fix these cars on a case by case scenario?
I brought the car in 2 weeks ago to get the airbag replaced and told them to recheck for any coolant leaks. Again they did their pressure tests and were unable to find any leaks. My service adviser told me the next day the fluid was low. Now they're telling me they may need to "pull the motor out to find the leak" and said it will be on my dime as they told me "we don't recognize information from forums".
I have spoken to Lexus corporate and have an open case with them. What they told me is that "every Lexus is an independent dealer and having the elf recall for the fuel pressure sensor gasket performed at another dealer before I purchased the car will be an issue as my dealership can't warranty the other dealers work." They also had the nerve to tell me that "as long as there isn't fuel leaking anymore they did their job with that recall" They didn't want to hear that them performing that recall caused another issue, i.e. the valley plate leak.
What should my next course of action be as Lexus corporate wants nothing to do with this issue? Should I try and find the dealership that performed the fuel pressure sensor gasket recall and see if they're willing to work with my local dealer? I have a 3rd party warranty but was told it won't cover any work they may need to do to find the leak. I have no problem paying my deductible ($200) to just get this issue resolved. Like others have said if this is such a widespread issue why won't Lexus own up to it and fix these cars on a case by case scenario?
02-24-17, 11:44 PM
#111
In an earlier post I mentioned that I had my leaking water pump replaced. Within a few hundred miles I noticed my coolant was low. Brought it back and Lexus topped it off and they were unable to find a leak via their pressure tests. Fast forward another few hundred miles and it was low again. At this point the airbag recall happened so it wasn't a top priority having a rental.
I brought the car in 2 weeks ago to get the airbag replaced and told them to recheck for any coolant leaks. Again they did their pressure tests and were unable to find any leaks. My service adviser told me the next day the fluid was low. Now they're telling me they may need to "pull the motor out to find the leak" and said it will be on my dime as they told me "we don't recognize information from forums".
I have spoken to Lexus corporate and have an open case with them. What they told me is that "every Lexus is an independent dealer and having the elf recall for the fuel pressure sensor gasket performed at another dealer before I purchased the car will be an issue as my dealership can't warranty the other dealers work." They also had the nerve to tell me that "as long as there isn't fuel leaking anymore they did their job with that recall" They didn't want to hear that them performing that recall caused another issue, i.e. the valley plate leak.
What should my next course of action be as Lexus corporate wants nothing to do with this issue? Should I try and find the dealership that performed the fuel pressure sensor gasket recall and see if they're willing to work with my local dealer? I have a 3rd party warranty but was told it won't cover any work they may need to do to find the leak. I have no problem paying my deductible ($200) to just get this issue resolved. Like others have said if this is such a widespread issue why won't Lexus own up to it and fix these cars on a case by case scenario?
I brought the car in 2 weeks ago to get the airbag replaced and told them to recheck for any coolant leaks. Again they did their pressure tests and were unable to find any leaks. My service adviser told me the next day the fluid was low. Now they're telling me they may need to "pull the motor out to find the leak" and said it will be on my dime as they told me "we don't recognize information from forums".
I have spoken to Lexus corporate and have an open case with them. What they told me is that "every Lexus is an independent dealer and having the elf recall for the fuel pressure sensor gasket performed at another dealer before I purchased the car will be an issue as my dealership can't warranty the other dealers work." They also had the nerve to tell me that "as long as there isn't fuel leaking anymore they did their job with that recall" They didn't want to hear that them performing that recall caused another issue, i.e. the valley plate leak.
What should my next course of action be as Lexus corporate wants nothing to do with this issue? Should I try and find the dealership that performed the fuel pressure sensor gasket recall and see if they're willing to work with my local dealer? I have a 3rd party warranty but was told it won't cover any work they may need to do to find the leak. I have no problem paying my deductible ($200) to just get this issue resolved. Like others have said if this is such a widespread issue why won't Lexus own up to it and fix these cars on a case by case scenario?
02-24-17, 11:54 PM
#112
have you show them the valley leak pictures? there is plenty of them on clublexus. my dealer said the same thing about dropping the engine and i told them no. so i came back after them putting more coolant and going low again. this time i told them about the valley leak plate as well as showing them pictures. honestly one service consultant didn't wanna help me so i went to one that helped me before.
02-25-17, 12:51 AM
#113
In an earlier post I mentioned that I had my leaking water pump replaced. Within a few hundred miles I noticed my coolant was low. Brought it back and Lexus topped it off and they were unable to find a leak via their pressure tests. Fast forward another few hundred miles and it was low again. At this point the airbag recall happened so it wasn't a top priority having a rental.
I brought the car in 2 weeks ago to get the airbag replaced and told them to recheck for any coolant leaks. Again they did their pressure tests and were unable to find any leaks. My service adviser told me the next day the fluid was low. Now they're telling me they may need to "pull the motor out to find the leak" and said it will be on my dime as they told me "we don't recognize information from forums".
I have spoken to Lexus corporate and have an open case with them. What they told me is that "every Lexus is an independent dealer and having the elf recall for the fuel pressure sensor gasket performed at another dealer before I purchased the car will be an issue as my dealership can't warranty the other dealers work." They also had the nerve to tell me that "as long as there isn't fuel leaking anymore they did their job with that recall" They didn't want to hear that them performing that recall caused another issue, i.e. the valley plate leak.
What should my next course of action be as Lexus corporate wants nothing to do with this issue? Should I try and find the dealership that performed the fuel pressure sensor gasket recall and see if they're willing to work with my local dealer? I have a 3rd party warranty but was told it won't cover any work they may need to do to find the leak. I have no problem paying my deductible ($200) to just get this issue resolved. Like others have said if this is such a widespread issue why won't Lexus own up to it and fix these cars on a case by case scenario?
I brought the car in 2 weeks ago to get the airbag replaced and told them to recheck for any coolant leaks. Again they did their pressure tests and were unable to find any leaks. My service adviser told me the next day the fluid was low. Now they're telling me they may need to "pull the motor out to find the leak" and said it will be on my dime as they told me "we don't recognize information from forums".
I have spoken to Lexus corporate and have an open case with them. What they told me is that "every Lexus is an independent dealer and having the elf recall for the fuel pressure sensor gasket performed at another dealer before I purchased the car will be an issue as my dealership can't warranty the other dealers work." They also had the nerve to tell me that "as long as there isn't fuel leaking anymore they did their job with that recall" They didn't want to hear that them performing that recall caused another issue, i.e. the valley plate leak.
What should my next course of action be as Lexus corporate wants nothing to do with this issue? Should I try and find the dealership that performed the fuel pressure sensor gasket recall and see if they're willing to work with my local dealer? I have a 3rd party warranty but was told it won't cover any work they may need to do to find the leak. I have no problem paying my deductible ($200) to just get this issue resolved. Like others have said if this is such a widespread issue why won't Lexus own up to it and fix these cars on a case by case scenario?
02-25-17, 08:22 AM
#114
have you show them the valley leak pictures? there is plenty of them on clublexus. my dealer said the same thing about dropping the engine and i told them no. so i came back after them putting more coolant and going low again. this time i told them about the valley leak plate as well as showing them pictures. honestly one service consultant didn't wanna help me so i went to one that helped me before.
I mentioned that at the time and it was falling on deaf ears and basically me telling them how to do their job. I was told they will put their diagnostic specialist on it once the recall is done. I swear one person there says black and the other one says white. My SA said they will have to pull the motor and minutes later another guy said that shouldn't be necessary.
02-25-17, 12:50 PM
#115
As a matter of fact, I dropped off my 2011 with 68,500 on the odometer this past Friday. I explained briefly what the valley leak was as they had no clue. I utilized this thread and two similar threads to backup what I was trying to explain. The dealership was very cooperative and I emphasized strongly that this needed to be covered under Powertrain Warranty. So far it's been two days with no phone call. I'm sure they'll take care of it.
02-25-17, 02:23 PM
#116
Tech Info Resource
iTrader: (2)
I didn't bother once they told me that they won't recognize any information taken off forums/facebook groups. I may have to try a different SA. I'm still waiting for a call back from my case manager from corporate who was "away from his desk" when I called yesterday. I will show them pictures once the airbag recall is fully taken care of. I was told they want to work on my car in stages and the 1st stage was taking care of the airbag recall.
I mentioned that at the time and it was falling on deaf ears and basically me telling them how to do their job. I was told they will put their diagnostic specialist on it once the recall is done. I swear one person there says black and the other one says white. My SA said they will have to pull the motor and minutes later another guy said that shouldn't be necessary.
02-25-17, 04:01 PM
#117
Not at all. If there is a valley plate leak, it will be really obvious when performing the ELF recall, but there is no relationship whatsoever between the recall work and a valley plate leak.
Print the pictures and hand them hard copies if you want to be taken seriously.
They are hesitant simply because this condition is readily apparent when the manifold is removed as it was for the ELF recall. Telling them you believe this issue to be a result of the recall work did nothing to help your case and certainly made them more skeptical of your sources and your understanding of the problem. While I disagree with the need for dropping the engine to detect the problem - this is easily accomplished with a borescope and zero disassembly - telling them how to do this is also not helping your case.
Print the pictures and hand them hard copies if you want to be taken seriously.
They are hesitant simply because this condition is readily apparent when the manifold is removed as it was for the ELF recall. Telling them you believe this issue to be a result of the recall work did nothing to help your case and certainly made them more skeptical of your sources and your understanding of the problem. While I disagree with the need for dropping the engine to detect the problem - this is easily accomplished with a borescope and zero disassembly - telling them how to do this is also not helping your case.
What would be the appropriate way to get their help in taking care of this leak at a minimal to no cost? Besides bringing them various photos of peoples cars taken apart showing crusting coolant in the intake manifold valley?
I do have a 3rd party warranty for another 8 months but the dealer told me it wouldn't cover the leak being fixed. I guess I could have them verify exactly what will need to be done and check with my warranty company (Zurich) and see what they say.
Thanks for the help and I apologize for my ignorance once again. I misinterpreted what I read as the previous recall was the cause of the valley plate leak.
02-25-17, 06:12 PM
#118
let me tell you durby, I did this few months back. I showed my SA the pix that I took when I had my car on the lift, tons of coolant underneath the car and it was taking forever for the heater to heat up the air vent when using the heater. I used my third party warranty, which I have to pay deductible, but everything was taken care of. They also replaced my radiator and I told them about my burnt needle gauge. The cost, almost $4K. its crazy that the burnt gauge cost almost 2k...use your third party warranty.
02-26-17, 01:05 AM
#119
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I had the same issue on my 2011 ISF in sydney and I pushed for lexus to repair under manufacturing fault but no luck
It cost me $1,100 aus dollars and its now no longer an issue, Keep an eye out for the wiring loom as they damged my one and i had to call and request a replacement with no charge.
It cost me $1,100 aus dollars and its now no longer an issue, Keep an eye out for the wiring loom as they damged my one and i had to call and request a replacement with no charge.
02-27-17, 10:09 AM
#120
Hey guys! Thought I'd share this update. This picture was sent to me this morning from the technician working on my car. I have a big smile on my face because I can finally put this issue behind me. I want to thank this wonderful group for all the education thus far. My car is under powertrain warranty and also is a certified pre owner until 100k. I'll let everyone know the outcome.