Should I return a Carvana Lexus LC500
#46
I agree. This dealer is shamelessly trying to rip you off. Not even starting from a position of good faith. BMW, Mercedes, Porsche and Lexus never treated me so poorly. Heck, we got my wife’s ES 300h from a Hyundai dealer and they didn’t even try this. I bought that car and my 911 during prime COVID markup years but didn’t run into this. This is a scummy dealer trying to milk every dollar from you…
#49
Driver School Candidate
Thread Starter
beautiful cars are an addiction and can make you do crazy things.... like buying worthless add-ons....
#50
Driver School Candidate
I suggest you return the vehicle and get a full refund. Dealer should have disclosed defects prior to sale, and at a minimum should have provided better safety and security for a sold car. As I see it, no delivery is complete until contract signed and dealer offers the car to the buyer. Inventories are up, as well as repossessions, so a better deal is out there.
#51
Driver School Candidate
Thread Starter
I suggest you return the vehicle and get a full refund. Dealer should have disclosed defects prior to sale, and at a minimum should have provided better safety and security for a sold car. As I see it, no delivery is complete until contract signed and dealer offers the car to the buyer. Inventories are up, as well as repossessions, so a better deal is out there.
The following users liked this post:
355F1 (08-12-24)
#52
Driver School Candidate
Before you give up on the “$482 dealer inspection and detail on the door”, consider contacting the state agency that licenses the dealership. As I see it, dealers are elevated to a special level of trust due the license issued by the governing agency.
The dealer was aware, or reasonably should have been aware of the condition, and failed to disclose before the sale. If the dealer was honest and disclosed the damage, a reasonable buyer would have attempted a lower price, a repair, or not go through with the purchase.
All dealers want public trust to help them conduct more sales. Typically, a state regulatory agency has oversight responsibilities to safeguard against abuse of trust.
Based on your request for assistance to your state regulatory agency, the dealer could face fines penalties and/or other sanctions, and still directed to return the money. You could also share the buying experience on social media, or ask the dealer what kind of review they want you to post.
By no fault of yours, the dealer failed to perform and not entitled to claim a fee for detail and inspection.
The dealer was aware, or reasonably should have been aware of the condition, and failed to disclose before the sale. If the dealer was honest and disclosed the damage, a reasonable buyer would have attempted a lower price, a repair, or not go through with the purchase.
All dealers want public trust to help them conduct more sales. Typically, a state regulatory agency has oversight responsibilities to safeguard against abuse of trust.
Based on your request for assistance to your state regulatory agency, the dealer could face fines penalties and/or other sanctions, and still directed to return the money. You could also share the buying experience on social media, or ask the dealer what kind of review they want you to post.
By no fault of yours, the dealer failed to perform and not entitled to claim a fee for detail and inspection.
#53
Driver School Candidate
Thread Starter
Sir the car was bought from Carvana with two undisclosed cosmetic issues. I took possession of the car and drove directly to the Lexus dealer in Nashville. They inspected the car and found the second more serious cosmetic issue. They charged the 480 for the inspection and detail on the door... which could not be repaired. I think Carvana is the culprit here. Not the Lexus dealership who did the inspection.
The following users liked this post:
Fsport19 (08-12-24)
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