Rocking / moving driver’s seat.
#1
Driver
Thread Starter
Rocking / moving driver’s seat.
My seat moves, rocks forwards and backwards under initial acceleration and deceleration. The garage I purchased the car from have removed the seat and confirmed that the seat is moving on the runners. This is not a simple case of the seat not being properly bolted to the floor.
The garage is still inspecting the seat, but I’ve got a horrible feeling that the only solution will be a new seat. I had a similar problem on an IS-F.
Has anyone experienced a similar issue? How much is a new LC500 seat going to be? I suspect BIG BUCKS (pounds sterling )
The garage is still inspecting the seat, but I’ve got a horrible feeling that the only solution will be a new seat. I had a similar problem on an IS-F.
Has anyone experienced a similar issue? How much is a new LC500 seat going to be? I suspect BIG BUCKS (pounds sterling )
#2
Instructor
i thought the UK LEXUS had that program where if you take it in to the dealer, they'll extend your warranty for another year. Maybe take it to the dealer for an oil change, and then see if you can get them to warranty the seat while they are doing the oil change?
#3
Driver
Thread Starter
I only bought the car a couple of weeks ago, and reported the issue immediately. I'm waiting to see what the dealer says......
#4
Lexus Fanatic
iTrader: (20)
FlyTvr - how much do you weigh?
#5
Pit Crew
That is correct. With every Lexus service comes a 1 year's waranty (upto 100,000 miles or 10 years). However, when I had a similar problem on an IS-F, Lexus UK refused to sort it out and said it was 'wear and tear'.
I only bought the car a couple of weeks ago, and reported the issue immediately. I'm waiting to see what the dealer says......
I only bought the car a couple of weeks ago, and reported the issue immediately. I'm waiting to see what the dealer says......
Sounds to me as if it is more likely the electric mechanism that is going wayward.
Please keep us posted.
#7
Driver
Thread Starter
Always think it is important to provide an update, so here goes -The garage has acknowledged the seat is defected. It cannot be repaired. The only option is a new seat base.
Fortunately, the garage has agreed to cover the cost. £2-£2,500 ($2.5 - $3k).
I’ve done some research, and this seems to be a common issue with many Toyota seats ☹ Just hope nobody else gets this issue.
Fortunately, the garage has agreed to cover the cost. £2-£2,500 ($2.5 - $3k).
I’ve done some research, and this seems to be a common issue with many Toyota seats ☹ Just hope nobody else gets this issue.
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Badhobz (08-03-22)
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#8
Pit Crew
Always think it is important to provide an update, so here goes -The garage has acknowledged the seat is defected. It cannot be repaired. The only option is a new seat base.
Fortunately, the garage has agreed to cover the cost. £2-£2,500 ($2.5 - $3k).
I’ve done some research, and this seems to be a common issue with many Toyota seats ☹ Just hope nobody else gets this issue.
Fortunately, the garage has agreed to cover the cost. £2-£2,500 ($2.5 - $3k).
I’ve done some research, and this seems to be a common issue with many Toyota seats ☹ Just hope nobody else gets this issue.
#9
Driver
Thread Starter
#10
Pit Crew
Good result, and especially given it was through a non Lexus dealer. I suppose if they hadn't played ball, then you could have fallen back on the "Relax" scheme but we still don't know if that would have paid out.
Regardless, well done!
Regardless, well done!
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FlyTvr (08-03-22)
#11
Lexus Fanatic
iTrader: (20)
#13
Pit Crew
In the UK, the contract is with the seller/supplier/the person you paid monies to, and not necessarily the manufacturer. Makes life a lot easier than being shoved from pillar to post with him saying it's them that you need to speak with. Generally, our consumer laws work very well.
Last edited by Brinylon; 08-03-22 at 10:47 AM.
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FlyTvr (08-03-22)
#14
Lexus Fanatic
iTrader: (20)
oh so FlyTvr bought the LC from this garage with some kind of warranty? (to us a garage is where you store your car ).
#15
Pit Crew
Got to say if the garage is prepared to suck up a £2k bill then they sound honourable, but in fairness the consumer law would probably have protected FlyTvr and in effect forced them to fix the problem. If all else failed, then the Lexus Relax warranty would likely have saved the day. You can still find buying a used car a potential headache when something goes wrong, but the situation is much better than it used to be. In fairness, those businesses that sell cars have cleaned up their acts big time, and largely because of the consumer laws we now have.
Just to add, we also put our cars into our personal garages so I guess the word is multi purpose.
Anyway, all's well that ends well, but I don't know about you, but I would have though a seat failure is something of a rarity.