daryll40

I guess I should feel cheated...no perks...no gas....not even a fill up. I noticed that the invoice to Lexus was for $3800. I don't know if they'll get that or if it's like medical bills....the "sticker" amount is often many times the actual amount paid by the insurance company. Anyway, like I said, they did the work in a timely manner and met (but did not exceed) my expectations.

eblue

you should be getting a letter of apology with 2 exxon gas cards enclosed worth $200 total

pvo

iTrader: (2)

I haven't received any apology letter although they did give me a full tank of gas.

It's so ironic that I brought my car in to fix potential problems but I ended up with 2 problems:
1. When they removed the back seat, they didn't put it back correctly. The car seat belt buckle of the middle is stuck beneath the seat.

2. A couple weeks later, my car died on the highway . I had it towed to the dealer. They found that the fuel pump and fuel float were not installed correctly.

carguyay

I am sorry to hear about this. I feel better about my repair problems.

aaron300z

The tranny problem is a total disaster for Toyota and Lexus. Consumer report should show data of these problems in the future so people can avoid this car. Lexus have to kiss your butt because they know that this boring car if it doesnt work nobody will buy it.

I can't imagine all those old people driving this POS and have to worry about a tranny going bad. Toyota Corolla dont have this kind of problem and only cost 16K.

I feel bad for people paying over 50k for a Toyota car and putting a Lexus logo on to of it

By the way Lexus sales in Europe are in the toilet. They can fool you here in USA but not in the rest of world. Next time same money and buy an Avalon


Consumer Report will get an email from me about the 14,000 tranny and fuel pump been replaced.

daryll40

Relax pal. Yes, a Corolla is a better dollar value No doubt about it. But the LS430 is the flagship and people like me who buy it aren't looking for the cheapest way to get from point A to point B. There are lots of people like you out there who get joy out of whacking someone else's expensive luxury. This is no big deal for us consumers. Lexus had a problem...albeit an expensive one FOR THEM...and is fixing it! And has already fixed mine and many others' here well. A mere speedbump in the ownership timeline. Not a big deal. .

LXTASY

aaron300z, "I can't imagine all those old people driving this POS and have to worry about a tranny going bad. ". Would your assumption be comparable to "all people who live in Florida don't know how to vote"? I didn't know 45 was "old". Excuse me now, I have to go and change my depend.

daryll40

Yeah, I am 44 and probably had better hire a driver soon to take me back and forth from the nursing home in my newly retransmissioned Lexus!

LexFather

U are BEGGING to be

What is your issue. THe LS 400/430 has been the most reliable car in its class since its inception. Lexus is not perfect. No one is. But Lexus is the CLOSEST to it. At least they are admitting the problem and being pro-active withe fixing it instead of many othe car-makers I won't name.

Another outburst with baseless ranting and your gone.

gserep1

Yeah aaron300z,

What gives??? You are flaming the flagship of the LEXUS cars, guy. This has been a tremendous car since it was introduced in 1989. There has ALWAYS been more positives than negatives with this car.

Everyone is entitled to their OPINION, (and that is what you are rendering), but please don't rant and rave. You are making baseless statements about a great automobile.

I hope you can avoid all of those hurricanes down there, but please don't take it out on the LS if your nerves are frazzled. There is CONSIDERABLE difference between a Toyota Corolla, and a Lexus LS. I have owned and loved both, but they are NOT in the same class.

Most of us are NOT sorry we own a Lexus. I am sorry your experience was not so pleasant.

GSEREP1

MikeC4w

I had mine done today at Lexus of Greenwich..... Like everything LEXUS does it was effortless.......
No problems, no fuss no muss. I brought it in at 9am they gave me a loaner like they always do
& 4 pm i was on my way with a clean car & a new transmission?????????? HOW do they do that???
They also replaced the recalled fuel pump at the same time & did my 10k service...............................
OK they are not perfect BUT when they DO have a problem it is handled with the UTMOST Professionalism....... I WILL NEVER own any thing else....

MikeC4w

just to follow up. There has not been 1 problem with a transmission in the US.
2 cars that were shipped to China slipped out of park. ON THIS ALONE, Lexus
has replaced 14,000 transmissions. The fuel pump deal was real. Mine crapped
out 2 months ago. They came & picked up the car, brought it to the dealership
( 90 miles away) then delievered it on a flatbed into my driveway the next day....
TRY to get that kind of service with a problem on ANY other make of car.
I'll stick with lexus, we have had 5 & i STILL feel they are the BEST Cars in the
world. not second third,,,,THE BEST