LS - 3rd Gen (2001-2006) Discussion topics related to the flagship Lexus LS430

J.D. Power latest customer survey

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Old 08-20-04, 07:26 PM
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ultra63
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Default J.D. Power latest customer survey

I just got one to fill in for my 04. Is it worht the effort to do it? What % of owners get this survey?
Old 08-20-04, 07:46 PM
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lkirchner
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Default Re: J.D. Power latest customer survey

Originally posted by ultra63
I just got one to fill in for my 04. Is it worht the effort to do it? What % of owners get this survey?

I always participate in these surveys. I personally use these in my own business and welcome the feedback that the anonymous responder provides. If you look at other forums you will see the BMW eggheads that are always trashing Lexus. I have only been a Lexus convert for about a half of a year. Prior to that I owned nothing but Mercedes whose owners state that Lexus copies MB. In this short period I feel that Lexus has not only copied but has made it they way the Germans can not do.
Old 08-21-04, 03:44 PM
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unrealii
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Yes, do the survey's. It provides a great ammount of information to those looking to buy in the future.
Old 08-21-04, 06:55 PM
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It is very important for your dealer and for Lexus. I will fill out/mail mine when it comes.
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