Problem with the dealership
#17
Lexus Test Driver
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SO i called back today again and they say i can go to the nearest dealer and have them fix it but the warrant has a 100 dollar deductable. Think i'ma just get my own sub. This is gettin to be to much of a hassle.
#18
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thats something i dont understand.. you took a day off of work without having the appointment scheduled?? I dont understand.. make an appointment for the next week.. or the week after.. or for whenever the hell they are available.. and schedule a day off for that date
#19
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thats something i dont understand.. you took a day off of work without having the appointment scheduled?? I dont understand.. make an appointment for the next week.. or the week after.. or for whenever the hell they are available.. and schedule a day off for that date
Yeah, it's only subwoof, not like the engine is stalling out or you have a CEL. Make the appt., call their bluff and just go like end of week, next week, or whenever and get it done. I believe they probably don't have loner vehicles right? Not that a loner once in a blue moon is worth the $2000+ or whatever for CPO, but atleast when you get warranty stuff (and long maintenance) things done at Lexus Dealer, you get a loaner.
#20
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thats something i dont understand.. you took a day off of work without having the appointment scheduled?? I dont understand.. make an appointment for the next week.. or the week after.. or for whenever the hell they are available.. and schedule a day off for that date
Maybe i'm not making myself clear. The first time i did simply because they do take walkins. The 2nd and third time i called to make an appt but its always far out and my schedule isnt set like a normal blue collar worker. All i'm saying is their appt times are horrible for "ME". I'm just trying to get them to work with me to get this resolved.
#21
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Autolenders only warranties your car for 90 days (bumper to bumper). I think it's worth the risk. After that, you're free to go to a Lexus dealer (at your expense, of course). But there's always the Extended Service Plan!
#22
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That is their base warranty for any car. They also offer "extended warranties" ranging from I think 1/10K up to 5 years and 70K additional miles. I was told this extended warranty covered reimbursement for repairs done at a Lexus dealership, but from what SoPhilly is saying, it seems you have to bring it back to Autolenders.
#23
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Just to see if they are f'in with you...call to request an appt for a window fix or something similar. See what they say then. If they say come on in, then you called their bluff and should not do any business with them anymore.
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