LEXUS Quality...
#16
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My favorite thing about the 430 over the 460 is the greater glass area, no gunslit windows. The classic lines of the 430 will always look good. The current 460 styling may become stale when it is replaced.
The LS430 is unique from other Lexus models. I often see a Current model ES350 and have to look at the tailpipes to see if it is an ES350 or an LS460.
The LS430 is unique from other Lexus models. I often see a Current model ES350 and have to look at the tailpipes to see if it is an ES350 or an LS460.
#17
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Maybe I'm being too picky, but the ES is also the only 'loaner' option for me when we are in for service. I thought they'd offer me an LS since I own an LS, but no dice. For a company that prides itself on good customer service, that really surprised me. ![Uhh...](https://www.clublexus.com/forums/images/smilies/1387914497.gif)
Why not have just one LS available for lending? It's doubtful there is much chance of two LS owners getting service simultaneously anyway, right?
![Uhh...](https://www.clublexus.com/forums/images/smilies/1387914497.gif)
Why not have just one LS available for lending? It's doubtful there is much chance of two LS owners getting service simultaneously anyway, right?
My local Porsche dealer give out Hyundai Santa Fe and Camry as loaner.
My local MB dealer charges $25 a day for a C250 loaner.
There is a Lexus dealer in Los Angeles does have one LS460 loaner, I am guessing they mark up their service pricing for it.
My local Bentley dealer don't have loaner car at all, I am guessing for a Bentley owner, they have multiple cars that their multiple wifes, mistresses, girlfriends, personal assistants can pick them up in
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Last edited by BNR34; 11-02-12 at 11:57 AM.
#20
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Everyone I know who has bought a used 7 Series got tired of the $1,000 per visit repair bills, mostly for rather minor stuff.
#22
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Maybe I'm being too picky, but the ES is also the only 'loaner' option for me when we are in for service. I thought they'd offer me an LS since I own an LS, but no dice. For a company that prides itself on good customer service, that really surprised me. ![Uhh...](https://www.clublexus.com/forums/images/smilies/1387914497.gif)
Why not have just one LS available for lending? It's doubtful there is much chance of two LS owners getting service simultaneously anyway, right?
![Uhh...](https://www.clublexus.com/forums/images/smilies/1387914497.gif)
Why not have just one LS available for lending? It's doubtful there is much chance of two LS owners getting service simultaneously anyway, right?
Most dealers in my area will arrange a shuttle for you, and if you have a new car [within 2-3yrs old] they'll give you an IS, or an ES for a higher end/pricier model in for service. And this is ONLY if your car was purchased from their dealer - otherwise enjoy the shuttle bus.
I have to do this tomorrow... my old man's RX is due for a trans re-flash, and i have to drive him to work then to the shop, and back again to his work, because its a 2004 RX & not purchased at their shop.
#23
Lexus Champion
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I have my car scheduled for an oil change and A/C check tomorrow with my Lexus dealer. He has a loaner Lexus reserved for my use during the day. I did not purchase my car from this dealer. Purchased it CPO from other Lexus dealer in the area 5 years ago. My current dealer had been, and still is, servicing my 1992 SC400 (purchased from yet another dealer 22 years ago). I couldn't be happier with my current dealer.
#24
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There is no such thing as a free loaner car. The service department has to lease and pay for these "loaner" cars - they are not free of charge by any measure. On a monthly/yearly basis the service dept deducts these additional overhead costs from services revenue to calculated their profit margin. The service manager knows what profit margin on gross revenues he has to attain to stay in business so he adjusts labor and parts rates to a level that also pays for the yearly loaner car costs. So every customer paying for services work over the year pays for the loaner cars in their bill regardless of whether they get a loaner or not. Thinking you got a free loaner when you pay $600 for a brake job is just fantasy thinking.
#25
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Time have changed, now a fully loaded GS450h is $74k!
So yeah, I don't blame the dealer for "only" providing a ES350 for a LS430 that only worth $15k~$20k today, I think it is already generous. And like Jabberwock said, the loaner is not free anyway, they could very well give you a free LFA "loaner" car for 2 hours, they just have to charge you $2000 for your oil change and tire rotation
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Last edited by BNR34; 11-01-12 at 04:59 PM.
#26
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I'd be more impressed if the LS430 felt and drove better than $70k brand new cars TODAY.
#27
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My lexus brake jobs are 189 bucks and I ship in the rotors from tire rack. T belt/pump was 650 at this Toyota dealer who charges me 11 bucks for labor plus a filter when I bring in my own oil and they wash er too. Really happy with them and while noone else gets a loaner they usually will sport me a crolla or a yaris for the day and I am happy. There is a benefit to finding a fair dealer and patronizing them.
#28
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The latest LS460 start at about $68k I think, but that is the base model with zero option, comparing to the $74k fully loaded LS430 UL, the LS430 offer more of everything.
The $65k Hyundai Equus is still not as refined as the LS430 yet.
Trust me, my comparison is up to date. All these comparison is only on refinement though, obviously most latest cars offer more power and much more advanced electronics. But refinement does not change with time. I think the LS430 UL pretty much maxed out on refinement humanly possible. It takes a V12 S-class, 7-series, RR and Bentley to beat it.
#29
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So you're really comparing the GS at $74k now with your LS that would cost $88k now--using the level of playing field of equivalent dollars. It isn't that "times have changed" so very much in how cars are priced--it's just the reduced value of a dollar that creates that illusion.
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Last edited by Quipper; 11-02-12 at 09:10 AM. Reason: Typo correction
#30
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The reason I bought an LS originally was b/c I'm taller than Michael Jordan, and I need the leg room. I simply don't fit in an ES nearly as well: it's not that I'm being snobby, it's a matter of basic roominess. Back then, Consumer Reports said this was one of the top 10 best cars for tall people--and they still do.
Someone else made a good point, though, that other luxury brands do the same or less for their customers. Still, I could wish my dealership had an LS loaner like someone earlier said was offered at his local Lexus.