LS - 4th Gen (2007-2017) Discussion topics related to the current flagship models LS460, LS460L and LS600H

Toyota recalls LS, other models for valve spring replacement

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Old 07-07-10, 08:54 AM
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rominl
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Originally Posted by Craig B
Henry, my understanding is the warranty increase is for all vehicles affected under this recall. The 1500.00 discount is from Lexus Corp, not my dealer and just for vehicles affected under this recall. I want to be able to use the discount when Lexus changes the body style of the LS. They weren't sure when the discount would expire. I might receive a call from Lexus today, and I will pass on the information.
thanks craig, please keep us posted (i can definitely take advantage of the discount!)
Old 07-07-10, 09:13 AM
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Originally Posted by rominl
thanks craig, please keep us posted (i can definitely take advantage of the discount!)
You're welcome, I will keep everyone posted...
Old 07-08-10, 02:16 PM
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chumsdad
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Has anyone considered these numbers: If it takes 22 hours to replace the springs in my 07 LS and if say 50,000 LS's are involved (Lexus was selling 3000 a month back when I bought mine in April 07); then it will take 1.1 million Lexus Specialist man hours or 125 man years to fix just those cars.

Anyone know how many techs Lexus has in this country that are qualified to do the job? I am guessing it could be a while before all the cars are fixed.
Old 07-08-10, 02:29 PM
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daryll40
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In a strange twist, this will boost the dealership income at a time when sales and service are hurting.
Old 07-08-10, 02:41 PM
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rominl
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Originally Posted by chumsdad
Has anyone considered these numbers: If it takes 22 hours to replace the springs in my 07 LS and if say 50,000 LS's are involved (Lexus was selling 3000 a month back when I bought mine in April 07); then it will take 1.1 million Lexus Specialist man hours or 125 man years to fix just those cars.

Anyone know how many techs Lexus has in this country that are qualified to do the job? I am guessing it could be a while before all the cars are fixed.
https://www.clublexus.com/forums/5620279-post1419.html

vvti is a lexus master tech. i am not surprised if it's going to take 2 yrs to get most of the cars done
Old 07-08-10, 03:02 PM
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Originally Posted by rominl
https://www.clublexus.com/forums/5620279-post1419.html

vvti is a lexus master tech. i am not surprised if it's going to take 2 yrs to get most of the cars done
That's what I figured. I would think it would be easier just to replace the whole darn engine. It would probably save money in the long run when you consider all the intangible factors (e.g. customer satisfaction comes quickly to mind).
Old 07-08-10, 03:03 PM
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It is MIND BOGGLING!!!!!!

The number that has been cited in news articles is 138,000.

If you do the math on the VINs from the DIR that was filed with NHTSA it looks like this:

2008 GS460 - 2,835
2007 LS460 - 51,665
2008 LS460 - 31,782
2007 LS460L - 20,517
2008 LS460L - 12,322
2008 LS600hL - 9,104

Total ----------128,225

They will probably have to have lots of help from Japan.
Old 07-08-10, 03:30 PM
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Originally Posted by jmcraney
It is MIND BOGGLING!!!!!!


They will probably have to have lots of help from Japan.

Yes, the engine builders need to work overtime to get our new engines over here! I know, wishful thinking.
Old 07-08-10, 03:49 PM
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I'm going to demand Lexus of Japan to send a robot to do the fix for me.

I'm scared to have the procedure done by a regular tech .
Old 07-08-10, 04:06 PM
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Originally Posted by JFNash
I'm going to demand Lexus of Japan to send a robot to do the fix for me.

I'm scared to have the procedure done by a regular tech .
uh...no you don't it was the stupid robot that screwed it up in the first place

In late 2007/early 2008, one of the robots was found to be out of adjustment, such that when it installed the spring, it scraped it and caused a "score" mark on it. That small score mark created a weak point that can cause a failure of the spring after thousands of cycles.
Old 07-08-10, 04:13 PM
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Originally Posted by chumsdad
That's what I figured. I would think it would be easier just to replace the whole darn engine. It would probably save money in the long run when you consider all the intangible factors (e.g. customer satisfaction comes quickly to mind).
cost will be way too high for lexus and it probably doesn't make that much sense to replace the engines.

plus, i forgot already, does engine have vin information?
Old 07-08-10, 04:36 PM
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Originally Posted by rominl
cost will be way too high for lexus and it probably doesn't make that much sense to replace the engines.

plus, i forgot already, does engine have vin information?
Yeah I know; you have to assume the higher ups already thought this whole mess through, but I sure would rather have an engine that has never been opened up. I thought about the vin thing too.

Right now I am thinking about having twin ES 350's, but I will just sit back and watch this for a while instead. At least our 75k mile RX 330 has caused us no grief at all.
Old 07-08-10, 06:54 PM
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ok so most of us are in this to have this done. I have a question into my dealership as I spoke with them today about priority options for vehicles they sold there. He told me that the rep was there today briefing them on how this will go, he also mentioned that if my vin was on the list I could get in line to be first as they will have the parts and loaners very soon.

my question to them was of the 07 and 08 models that have had problems is there a trend for say the 08s with under 30k miles? as opposed to 07s with over 60k miles. My theory is that almost none of the ones in for repair were 07s or 08s with over 60k miles than the probability is so low that it wont be worth doing... at least under my ownership. he was going to look into it and get back to me, but maybe a master mechanic like vvti or other can answer this, just would like to know before I get in the line to have my vehicles heart ripped out...
Old 07-08-10, 11:32 PM
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i remember reading somewhere that the stalling problem might happen more "easily" if the car is pushed hard. that's also why i think lexus doesn't expect this to be a big problem. to be honest, if you are likely going to get rid of your car by 60k miles, and you don't drive your ls460 like a mad man, then you are probably ok

my gs350 with 46k miles, no symptoms. a lot of people in the 3gs forum have higher miles, no problem.

but on the other hand, of course, here in the ls460 forum we already have two owners with the issue.
Old 07-09-10, 12:07 AM
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Default From a surprising start, to a humbling present! Lexus go back to being humble!!

My issue with all this is that for years Lexus has had a reputation of reliability and time and time again issues come up that say different. I don't feel bad for Lexus/Toyota, I feel bad for the consumers and those who purchased cars within the time period of the recall. Previously Lexus had issues with the ES models as well, not to mention Toyotas issues with there cars(same company) Im not bashing Lexus so PLEASE, dont attack me Lexus fanatics, it's just a car and a BUSINESS first and foremost, they(those who own Lexus) dont care for any of us personally.

That said, I feel for those who time and time again have stood up to Benz,BMW and Audi/Jaguar owners about how bullet proof there(my car as well) cars are. We cant be biased and be critical of other brands. The truth is some, not all the luster of Lexus is coming of. When any business tries to build a brand they do it detail by detail. Once they establish themselves these are the times when you can tell what that business is about. Lexus has let me down myself. Not just with all the recent issues with Lexus and Toyota(got my mom her first new car ever and it was Toyota Camry) but with the treatment by some of the dealers and how the employees act like its not a Luxury brand dealership. I know, I know, its case by case. That said, Ive owned a Benz as well as a Lexus and my experiences with several Benz dealers and several Lexus dealers isnt even close. To pass Benz and BMW who have years ahead of Lexus it will take what Lexus claims there about"the pursuit of perfection" and that goes with being honest and management and the product to the service department and salesman and no excuses will suffice, they havent done that. My current Lexus will be my last. Lexus has had issue after issue and I feel they got arrogant. I dont want anyone to agree with me(Im sure 99% will not agree), it's HOW I FEEL, and not looking for support, I just think Lexus is reeping what they sowed!

This doesn't make me feel good by the way. Having Benz owner friends laugh and make jokes and those with non-luxury brands make remarks isn't fun. It just goes to show karma is real. For years Lexus made claims to down others reliability and now is the subject of there own reliability issues. They lost FOCUS on what got them here and slowly have raised prices but, forgot about the quality out into the 1990 LS400, that made Lexus. There's a saying I love to use and it goes "what got you here, will keep you here" Lexus must have lost the blueprint that made them the only new luxury brand to challenge the traditional luxury brands BMW,Benz,Jaguar and Audi! That said, I hope Lexus can bounce back and when they do, I'll come back when the quality of service as well as product and management return to being as they claimed "the pursuit of perfection"!L.G.N.M(love.god.not.money)

Last edited by usermel; 07-09-10 at 12:19 AM. Reason: many


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