iceburg

Glad to hear you got your ride back.

A few years ago, our CEO had his 12-month old 745i at the dealership for service. Got stolen off the lot, and the dealership kindly replaced it with a brand new 750i. Maybe someone will walk off with my 460L next time it's in so I can land a 600hL...

beun

As far as I know the other customer noticed immediately that the car sitting in his driveway this morning wasn't his and called the dealer. So I don't think he drove it.

rominl

iTrader: (4)

wow this is nuts... major problem driving your car to another customer...

xsh0tya

Good to see all worked out... the $1100 free service was a nice touch... as long as your happy then I guess all is well.

xsh0tya

Yea we can all dream.... the inconvience of the whole ordeal is worst part... not to mention if they stole your vechicle and you had personal items or work documents in it.

cheez80

iTrader: (1)

*in a charles barkely voice* that's turrrrrble, just turrrble

JFNash

wow! That's crazy.

Lexus should update their maintenance schedule and tail end every maintenance recommendation with: "Get the car back from the other customer's driveway."

beun

Now that's funny. I am still waiting on the car by the way, it is quite a drive from where the thing is.

01LEXPL

iTrader: (10)

How 'big' is this dealership that they can justify an excuse like that? I mean it has to be a 300+ car lot to BS something like that.

Otherwise i'd be like 'f*** that, go get your lot lizard to fetch it for me'

beun

It's a big dealership, their back parking lot looks like that of a medium Walmart.

beun

I just got my car back, so I am happy.

xsh0tya

Dido... guess its u crazy americans I cant think of any dealership in Canada that has a parking lot that big.

jlawr

Remember to have the dealer tack on the wasted miles to your warranty. Good Luck.

daryll40

Am I the ONLY one here who thinks this is NO BIG DEAL; an honest mistake that happens? No, I wouldn't like it if it were my car, but the didn't wreck the car, didn't damage the car, just misplaced it (to another honest customer). I just don't think this is that "crazy" as many of you do.

PRSUIT460

iTrader: (3)

If I had a big service bill and they refunded it, and the car was fine, I'd have to be alright with it. Maybe throw in a few oil changes or something.. Going in and wanting your warranty extended for those extra miles is a little "crazy"