Dealer put 5w-30 in my Ls 460, instead of 5w-20
10-18-12, 12:47 PM
#16
Lead Lap
10-18-12, 01:08 PM
#18
Lead Lap
Oh that's right, you went to Toyota..I was going to do that back in the day and try to save money but when I called the Toyota dealer here and they challenged me on the # of quarts..telling me it was 5 quarts and not 9.1..i quickly realized they need to stick to Camry's and Rav4s..so, I paid the $30 to have the Lexus dealer put in the Mobil1 synthetic oil I bought from Walmart....damn, that sux you are having this issue!! Although I have heard bad things about Lexus of South Atlanta customer service, perhaps it would be fine enough to travel over there to have them do your oil changes from now on..or just have it done at Hennessey Atlanta the next time you are in ATL..just schedule that into your day
Side note, here is the link to the Tee's Luxury Car Meet III taking place on Sun Oct 28 at Stone Mtn Park...https://www.clublexus.com/forums/sou...-meet-iii.html
Make sure to come through! We have about 60+ RSVPs last I remember on our Facebook Event Page and it will be a great time.
Side note, here is the link to the Tee's Luxury Car Meet III taking place on Sun Oct 28 at Stone Mtn Park...https://www.clublexus.com/forums/sou...-meet-iii.html
Make sure to come through! We have about 60+ RSVPs last I remember on our Facebook Event Page and it will be a great time.
10-18-12, 01:47 PM
#19
Driver School Candidate
Thread Starter
I was trying to save some money too. I normally go to Formula 1 in Smyrna. Well, i drove it again and it seems back to normal, and I used my scantool to check for codes and there were none. So ill go and buy that Mobil1 synthetic from Walmart and get the oil changed again in the morning. Enough of this depressing stuff. I'm going to check out that link and look for the Facebook Event Page. I really appreciate all the feedback.
Hey quick question. I checked the oil and it didnt appear to be low. But wouldn't a light come on if the oil was low? Your previous post about their lack of knowledge about oil quantity has me concerned.
Hey quick question. I checked the oil and it didnt appear to be low. But wouldn't a light come on if the oil was low? Your previous post about their lack of knowledge about oil quantity has me concerned.
Last edited by Smoothe1; 10-18-12 at 01:58 PM.
10-18-12, 01:56 PM
#20
Your car is fine. It's not that you're driving without oil or the oil was messed up or didn't do the job it's supposed to do, but it just was a little "off specs". The engine might have been going through a conditioning phase (getting used to the new oil) if that was even a thing.
Just don't worry about it. Your car is fine.
When you replace the oil again, replace the oil filter with it to bring the whole thing to closure.
Just don't worry about it. Your car is fine.
When you replace the oil again, replace the oil filter with it to bring the whole thing to closure.
06-24-18, 12:55 AM
#22
I’ve just had this experience myself. Recently had my first oil change at the dealer on my 2013 460. The service was complimentary as this is a recently purchased cpo car. My ownerss manual clearly recommends synthetic. I just assumed they would put synthetic in since it is recommended. Conventional 5w30 was used. The owners manual indicates conventional can be used but 5w20 so they used the wrong conventional.
In the future I will be sure to explicitly request
Synthetic but does anyone else find it strange a Lexus dealer didn’t use the recommended oil?
In the future I will be sure to explicitly request
Synthetic but does anyone else find it strange a Lexus dealer didn’t use the recommended oil?
06-24-18, 03:54 AM
#23
Pole Position
I’ve just had this experience myself. Recently had my first oil change at the dealer on my 2013 460. The service was complimentary as this is a recently purchased cpo car. My ownerss manual clearly recommends synthetic. I just assumed they would put synthetic in since it is recommended. Conventional 5w30 was used. The owners manual indicates conventional can be used but 5w20 so they used the wrong conventional.
In the future I will be sure to explicitly request
Synthetic but does anyone else find it strange a Lexus dealer didn’t use the recommended oil?
In the future I will be sure to explicitly request
Synthetic but does anyone else find it strange a Lexus dealer didn’t use the recommended oil?
5w30 is an oil I see less and less of nowadays, especially in the Lexus brand. You'd almost have to go out of your way to put it into a car at a dealer. But yeah I guess I'm not shocked.
Most dealers i see now have two "house brand" oils...usually a 5w30 and a 5w20 (0w20 in some cases). Then they sell - or try to upsell - Mobil 1, or some other name brand like Penzoil Platinum. Some Toyota dealers do use genuine Toyota full synthetic, but even then that's not even close to always being the case.
Many dealers I've seen use young techs who are in a training program, perform their oil changes and tire rotations (something to keep in mind too).
06-24-18, 06:26 AM
#24
Photo of my engine cap clearly shows 5w30 is not a recommended option.I’m going to call the dealer this week and ask if there was a reason they deviated from one of the two recommended oils. The car has 36k and it is the first time it has seen conventional as I have all prior service records.
06-25-18, 03:37 PM
#25
Recently had my first oil change at the dealer on my 2013 460. The service was complimentary as this is a recently purchased cpo car. My ownerss manual clearly recommends synthetic. I just assumed they would put synthetic in since it is recommended. Conventional 5w30 was used.
07-06-18, 04:07 PM
#26
So I spoke to the dealer this week. Long story short they told me they put 5w20 conventional in my 2013 LS, not 5w30 conventional. The invoice indicates 5w30 conventional was used. I’m content with the 5w20 since Lexus provides 4 complimentary services in the first 2 years for CPOs so for the low miles I drive an oil change every 6 months is fine. I have chosen to believe they put the 5w20 in my car even though the invoice says differently since they have been really good to me recently with warranty work - some may think I’m naive for believing I’m sure. When it’s on my dime I’ll go synthetic and do it annually since I’ll drive only a few K a year with this car.
07-06-18, 04:20 PM
#27
Pole Position
So I spoke to the dealer this week. Long story short they told me they put 5w20 conventional in my 2013 LS, not 5w30 conventional. The invoice indicates 5w30 conventional was used. I’m content with the 5w20 since Lexus provides 4 complimentary services in the first 2 years for CPOs so for the low miles I drive an oil change every 6 months is fine. I have chosen to believe they put the 5w20 in my car even though the invoice says differently since they have been really good to me recently with warranty work - some may think I’m naive for believing I’m sure. When it’s on my dime I’ll go synthetic and do it annually since I’ll drive only a few K a year with this car.
07-06-18, 06:42 PM
#28
Lexus Fanatic
So I spoke to the dealer this week. Long story short they told me they put 5w20 conventional in my 2013 LS, not 5w30 conventional. The invoice indicates 5w30 conventional was used. I’m content with the 5w20 since Lexus provides 4 complimentary services in the first 2 years for CPOs so for the low miles I drive an oil change every 6 months is fine. I have chosen to believe they put the 5w20 in my car even though the invoice says differently since they have been really good to me recently with warranty work - some may think I’m naive for believing I’m sure. When it’s on my dime I’ll go synthetic and do it annually since I’ll drive only a few K a year with this car.
the 20 vs 30 is not the issue. The issue is the conventional vs synthetic. I would not run that oil for 10k miles.
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Marc780 (10-19-23)
07-22-18, 12:54 PM
#29
Pole Position
So is it supposed to be 0W20 or 5W20 ? And is it always supposed to be synthetic? Does synthetic get better mileage? I read some thread that using synthetic was bad for a particular guys mileage. I am getting very horrible MPG ( I just bought this car, something like 9.3mpg city. Which is like 1/2 what was advertised... this cannot be right..
07-22-18, 01:52 PM
#30
Pole Position
So is it supposed to be 0W20 or 5W20 ? And is it always supposed to be synthetic? Does synthetic get better mileage? I read some thread that using synthetic was bad for a particular guys mileage. I am getting very horrible MPG ( I just bought this car, something like 9.3mpg city. Which is like 1/2 what was advertised... this cannot be right..
And synthetic should help your mileage, not hurt it.
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jdanielca (07-22-18)