hotwillz33

Quick question for the forum........purchased 2008 LS460 with 22" Vossen wheels December 2011 and the rear wheel has a leak. I know that its not the tires and there isn't any visible rim damage so I'm wondering what my options are( warranty wise)?

Grouchy

iTrader: (1)

Does the warranty transfer over if you're the 2nd owner? Anyway, theres a member from Vossen on here. Can give him a PM. His name is Mike@Vossen.

CJITTY

Is it your tire bead? May not be a wheel issue at all..be sure to verify that first

Lextrician

its gotta be the bead, chrome???? just take it to tire shop they will fix it not a warranty issue.

PRSUIT460

iTrader: (3)

New valve stem?

Vossen Wheels

Definitely let us know if it is an issue with the wheel! Like CJITTY said, check your tire, and if that's not it, feel free to contact us; we will do what we can to help remedy the situation!

CJITTY

OP..also get a little spray bottle with soapy water and spray around the tire bead and valve stem to see where air is getting loose from

silver305

iTrader: (1)

to be honest with you, i have not really been impressed by their warranty. They will always try to steer away from replacing it by trying to find a "way out" as to why it was your fault and not the manufacturer.
I put in a claim regarding my wheel finish. They were only 5 days old, $3000.00 later and when i told them that the machine finish got chipped off by my lug nut key falling on it from a KNEELING DISTANCE, they beat around the bush and said that they couldnt do it because it was my fault lol.. yeap buddy.. i am waiting to see if the rest of the wheel will continue to peel from that particular "chip" to see if they decide to do something about it. That is why i dont believe in any warranty as far as automotive things are concerned. They always find a way to NOT HONOR their "great" warranty.

hotwillz33

Tires are new...have less than 500 miles on them. The car is parked since I'm out of state on a project. I will check the bead when I return for a few days in May.

Thanks for all of the help!!!!

305Busa

One reason why I buy things and never look back at a "warranty" issue unless its obvious.
The paint chipped when you dropped the lug on it - your fault, shouldnt have dropped the lug
The finish on the wheel got dull after 2 years - your fault because you used the wrong wash
The wheel wobbles and cant balance correctly - your fault, shouldnt have ran over the pot holes

I work in a field that determines whats "preventable" or "not preventable" for a company and short of you leaving your house in the morning, everything is preventable.

FLYCT

YOU caused the damage by accidentally dropping a tool on the finish. How is that a Manufacturing defect? Coatings and finishes are not designed to withstand damage from failing hard objects. It was accidental damage, not a Manufacture Defect. If any claim should be filed it should be under your car insurance.

JR

I8ABMR

VOSSEN treated me like royalty when I had my wheel issue under warranty. This is why I will stick with them in the future when I change up my wheels. I bought Asantis for $5200 that had 3 of the 4 out of round and they refused to take them back. I returned through discount tire and they ate the 4K on the wheels. It says a lot these days when a company stands behind their products like VOSSEN

Thanks again to the crew at VOSSEN who helped me ( Leo, big Mike, and Jav) during my issue

silver305

iTrader: (1)

I didn't say it was NOT my fault for it falling on it. however, if rocks hit your front bumper creating the paint to start flaking off when you have only had the car for one week, and it is a brand new vehicle, NOT USED, what would you do????? hmmm.. you would start to wonder, did i get a lemon? because my last 1975 toyota didnt really have the paint come off when i did off roading with it.
My point isnt about whether it was my fault or not. My point is that if i buy something and it is sooo damn delicate that anything will make it chip, break, blow up, etc then i dont think i will be buying that item again. I totally understand the circumstances that i presented here, but my PERSONAL experience with other wheels hasn't been the same. Of course, if i decided to run over the median and ask vossen to replace my front wheels because they are both bent, then that is certainly a stupid request. I am simply bummed out that 3,000 dollar wheels can chip so damn easily SPECIALLY in parts where there is no color or apparent paint.

silver305

iTrader: (1)

YES, I DID drop a lug nut key on it from a KNEELING DISTANCE. Manufacturing defects or poor materials would be due to the fact that i dont see how the METAL finish flakes off.. Can it get scratched? sure, i can roll with that, but chipped off? really??

Diego@Vossen

PM Sent! Give us a call for any questions or concerns regarding any issue.