Oil Change
#46
I'm familiar with the MM Act, despite us not having it here in Canada. That said, Lexus cannot tell you to use THEIR 0W20 oil, (or 0W30 or whatever), but if you put Castor Oil in your car they can deny your claim. In other words, if they state that their engine requires XwXX oil and you put ANY other viscosity oil regardless of brand (including Lexus branded), they can deny your claim. That's how the act works. It also applies to any other part or fluid, etc. As long as the product MEETS or EXCEEDS your manufacturer spec, your good to go. That doesn't apply in the case of using a 20W50 oil when your manual clearly states 0W20 or 0W30.
*In the Warranty and Services Guide (I'm assuming this is the fine print of the warranty) it also uses the word recommended. It also says "Lexus will not deny a warranty claim solely because you do not have records to show that you maintained your vehicle. However, damage or failures caused by lack of proper maintenance are not covered under warranty." As vague as I think that sounds, take it as you may.
Good luck with that. They will tell you whatever they want, deny the claim and then YOU will be fighting with them while your car sits unrepaired. You KNOW that's how it will play out. Act or no Act.
Now.....if we're talking about the specs for an LS600, that's a different issue. I thought we were talking about an LS460.
Roadfrog, tapping out.....
Now.....if we're talking about the specs for an LS600, that's a different issue. I thought we were talking about an LS460.
Roadfrog, tapping out.....
Either way, it's up to each individual to decide what to do. There's enough information in this thread for someone to make an informed decision.
Last edited by enoch861; 05-18-15 at 10:39 PM.
#47
Pole Position
Thread Starter
I have no idea why the service rep told me my car specifically takes 5w30. As for my location, it's Memphis, TN. We get pretty brutal summers and winters are generally mild with occasional snow. I'll have to question this with the dealership.
#48
Lexus Fanatic
I'm an idiot. Too many 12 hour night shifts and overtime have clouded my brain.
I apologize..... I mentioned 0W30 (instead of 5W20). Obviously the manual and cap both state "5W20 and 0W20" as the required oil viscosity's. Again, I apologize. I adjusted my earlier posts to reflect this.
However, I still stand by the opinion that, if you use just any old oil outside of Lexus' requirements for the specs of their engines, that you will have a tough time getting a warranty honoured. Here is the excerpt from the Lexus manual:
" Toyota Genuine Motor Oil” is used in your Lexus vehicle. Use Lexus
approved “Toyota Genuine Motor Oil” or equivalent to satisfy the following
grade and viscosity.
Oil grade: ILSAC multigrade engine oil
Recommended viscosity: SAE 5W-20 or 0W-20
As it says, "to satisfy the following grade and viscosity....." ( and states 5w20 or 0w20).
15w40, 10w30 etc do not "satisfy" the viscosity.
I apologize..... I mentioned 0W30 (instead of 5W20). Obviously the manual and cap both state "5W20 and 0W20" as the required oil viscosity's. Again, I apologize. I adjusted my earlier posts to reflect this.
However, I still stand by the opinion that, if you use just any old oil outside of Lexus' requirements for the specs of their engines, that you will have a tough time getting a warranty honoured. Here is the excerpt from the Lexus manual:
" Toyota Genuine Motor Oil” is used in your Lexus vehicle. Use Lexus
approved “Toyota Genuine Motor Oil” or equivalent to satisfy the following
grade and viscosity.
Oil grade: ILSAC multigrade engine oil
Recommended viscosity: SAE 5W-20 or 0W-20
As it says, "to satisfy the following grade and viscosity....." ( and states 5w20 or 0w20).
15w40, 10w30 etc do not "satisfy" the viscosity.
#49
*In the Warranty and Services Guide (I'm assuming this is the fine print of the warranty) it also uses the word recommended. It also says "Lexus will not deny a warranty claim solely because you do not have records to show that you maintained your vehicle. However, damage or failures caused by lack of proper maintenance are not covered under warranty." As vague as I think that sounds, take it as you may.
#50
When I bought my '11 CPO LS460, I was told by the sales manager to just keep the receipts for oil and filter purchases and the engine would be covered under the CPO warranty.
#51
Lexus Fanatic
As Jud149 stated, keep all receipts. I've always done my own service and never had a warranty denied.
#52
Pole Position
Thread Starter
Just as Chris says, the manual specifies 0W-20 or 5W-20. Manual page 560:
http://drivers.lexus.com/t3Portal/do.../sec_04_03.pdf
So, either the lady in service misread the 5W-20 for 5W-30 or something isn't quite right.
More to come!
http://drivers.lexus.com/t3Portal/do.../sec_04_03.pdf
So, either the lady in service misread the 5W-20 for 5W-30 or something isn't quite right.
More to come!
#53
Thanks jud149 and roadfrog. Lexus service cost seem over the top-every little bit of savings helps!
Roadfrog- I never worked the 3-12's. My last 2 years I worked inside the office on the 4-10 plan. What an experience that was! I missed the road and the OT. Now 10-10.
Roadfrog- I never worked the 3-12's. My last 2 years I worked inside the office on the 4-10 plan. What an experience that was! I missed the road and the OT. Now 10-10.
#54
Just as Chris says, the manual specifies 0W-20 or 5W-20. Manual page 560:
http://drivers.lexus.com/t3Portal/do.../sec_04_03.pdf
So, either the lady in service misread the 5W-20 for 5W-30 or something isn't quite right.
More to come!
http://drivers.lexus.com/t3Portal/do.../sec_04_03.pdf
So, either the lady in service misread the 5W-20 for 5W-30 or something isn't quite right.
More to come!
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