2012 LS, Dealer and Lexus say CPO or regular warranty
#1
Intermediate
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Lexus says Dealer or CPO, not both. I thought i had read prople saying they had both. Has Lexus changes their policy?
Thanks.
Thanks.
#3
Intermediate
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So only powertrain, interesting that Lexux left that out of our conversation. But i lose everything else covered in regular warranty
How about suspension? What else might i lose (only 9 months so not a huge deal).
How about suspension? What else might i lose (only 9 months so not a huge deal).
#4
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Editorial comment: When you create new threads about the purchase of a particular car, it's harder to keep track of the prior information, and you might find yourself re-explaining tne context. This question pertains to the 2012 LS460 you discussed earlier and on which you were working with a manager instead of a pushy salesman, correct?
As long as the car is still under its basic warranty and as long as a CPO warranty would extend coverage beyond the car's basic warranty, then it makes no sense to say the car can't have both warranties. I believe the car would be covered under the basic warranty until it expired, then the car would be covered under the CPO warranty for the remaining term (3 years from the date of purchase) and miles (100,000).
Get clarification from the manager (whom I thought you were dealing with) if necessary.
As long as the car is still under its basic warranty and as long as a CPO warranty would extend coverage beyond the car's basic warranty, then it makes no sense to say the car can't have both warranties. I believe the car would be covered under the basic warranty until it expired, then the car would be covered under the CPO warranty for the remaining term (3 years from the date of purchase) and miles (100,000).
Get clarification from the manager (whom I thought you were dealing with) if necessary.
#5
Intermediate
Thread Starter
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Editorial comment: When you create new threads about the purchase of a particular car, it's harder to keep track of the prior information, and you might find yourself re-explaining tne context. This question pertains to the 2012 LS460 you discussed earlier,correct?
As long as the car is still under its basic warranty and as long as a CPO warranty would extend coverage beyond the car's basic warranty, then it makes no sense to say the car can't have both warranties. I believe the car would be covered under the basic warranty until it expired, then the car would be covered under the CPO warranty for the remaining term (3 years from the date of purchase) and miles (100,000).
Get clarification from the manager (whom I thought you were dealing with) if necessary.
As long as the car is still under its basic warranty and as long as a CPO warranty would extend coverage beyond the car's basic warranty, then it makes no sense to say the car can't have both warranties. I believe the car would be covered under the basic warranty until it expired, then the car would be covered under the CPO warranty for the remaining term (3 years from the date of purchase) and miles (100,000).
Get clarification from the manager (whom I thought you were dealing with) if necessary.
#6
Lexus Champion
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If you were told that you will only be covered under the basic warranty until that expires, after which you will be covered under the CPO warranty until that expires, that seems correct. Keep in mind that the CPO warranty begins on the date of purchase, so when the basic warranty ends, you'll have less than 3 years remaining on the CPO warranty.
#7
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If you were told that you will only be covered under the basic warranty until that expires, after which you will be covered under the CPO warranty until that expires, that seems correct. Keep in mind that the CPO warranty begins on the date of purchase, so when the basic warranty ends, you'll have less than 3 years remaining on the CPO warranty.
Where are you shopping, if you don't mind my asking?
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#8
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I was given the option with an extended manufacturer warranty or CPO. I opted for the CPO for the following reasons. The in service date for my car was 7/2011. I purchased the car 8/2014. With the 8 years/100k manufacture warranty, this would take me to 2019. A CPO platinum warranty 6/100k would take me to 2020. Looking at the specifics of each warranty exclusions show no difference.
Last edited by retlex; 08-26-15 at 12:06 PM.
#9
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I was given the option with an extended manufacturer warranty or CPO. I opted for the CPO for the following reasons. The in service date for my car was 7/2011. I purchased the car 8/2014. With the 8 years/100k manufacture warranty, this would take me to 2019. A CPO platinum warranty 6/100k would take me to 2020. Looking at the specifics of each warranty exclusions show no difference.
#10
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If you were told that you will only be covered under the basic warranty until that expires, after which you will be covered under the CPO warranty until that expires, that seems correct. Keep in mind that the CPO warranty begins on the date of purchase, so when the basic warranty ends, you'll have less than 3 years remaining on the CPO warranty.
#11
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BB11, the cars original 4 year/50k warranty is in effect until it expires. For example, even though I bought my CPO warranty at the day of purchase of the car, my manufacturer warranty is the one which the dealership will use for warranty work until it expires-after which the CPO will take over. The purchase date of your CPO is only a start date and a countdown for the number of years you purchased.
#12
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Thanks retlex and others. Just got off the phone with Lexus again, this time I got a very good CS rep who put me int the warranty department and it was as you all have said and what had been my original belief. Not sure why the dealer thought the regular warranty was up when I took the CPO, maybe just a misunderstanding. So this car was put into service on 11/12 and that means the 4 years to to 12/16 and the CPO would then have 2 years and 8 or so months left on it (unless they try to up-sell me to a 5 year as I just found out they can, and then it would depend on what they would want to charge. I wish I had know before and then I would have tried to put it into my price negotiations with them but I believe they have been fair on that and as a ex sales professional I would always want to honor my word...
#13
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Another option is to ask them how much they could take off the car if they did not sell it certified. Then you could use that money toward a longer term platinum warranty that might be better for you since the years are more important to you than the term.
#14
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The deal appears to be off. I have been asking the dealer for their reciprocal licensing number to offer me a trade value (trade difference for tax purposes, so I do not have to pay the entire tax). Well tonight I finally got some info that says it is 95% certain that they cannot offer this to me for MA, they cannot guarantee this, so when I would go to DMV I would have to pay an additional $2000 in taxes as my trade would not be counted for a discount in taxes done with an unlicensed dealer (with the Dept. of Revenue in Massachusetts). Be aware that I asked for this information this morning as I was told verbally that it would not be a problem that they were licensed, but I insisted on a number so I could call department of revenue myself (I called them today, took 2 hours to get through but they need the number not the dealers name). So it is MA that is making it hard but the dealer did not know the information. The manager is a very nice person but there are not 3 things that we had to work on... I have to move on, I am still trying to verify this with their agency but I am 99% certainI will be buying a car from a MA dealer, no other choice for me. If they would have offered me a deal (but they say they are not making any money on this deal) I would have considered it, but as they say, life goes on. Thanks for all of your patience with me, I guess my search is not yet over....
#15
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The deal appears to be off. I have been asking the dealer for their reciprocal licensing number to offer me a trade value (trade difference for tax purposes, so I do not have to pay the entire tax). Well tonight I finally got some info that says it is 95% certain that they cannot offer this to me for MA, they cannot guarantee this, so when I would go to DMV I would have to pay an additional $2000 in taxes as my trade would not be counted for a discount in taxes done with an unlicensed dealer (with the Dept. of Revenue in Massachusetts). Be aware that I asked for this information this morning as I was told verbally that it would not be a problem that they were licensed, but I insisted on a number so I could call department of revenue myself (I called them today, took 2 hours to get through but they need the number not the dealers name). So it is MA that is making it hard but the dealer did not know the information. The manager is a very nice person but there are not 3 things that we had to work on... I have to move on, I am still trying to verify this with their agency but I am 99% certainI will be buying a car from a MA dealer, no other choice for me. If they would have offered me a deal (but they say they are not making any money on this deal) I would have considered it, but as they say, life goes on. Thanks for all of your patience with me, I guess my search is not yet over....
Where is the dealership you've been trying to buy from? If it's on the east coast, you'd be surprised at how many are registered with MA DOR (even if the dealerships don't know it); further out, it could be a different story. There is a website I stumbled upon where one can search the ID # for a business, and if I can find it again, I will share.
At any rate, I don't blame you, but someone at that dealership should know the ID number (if they really want to do the legwork). Alternatively, you're right that it would be easier to purchase locally. Personally, I didn't, for both my former and current LS, because the quality of local 460 inventory was absolutely terrible back then (even for CPOs) and 600hs are a rare find (respectively). However, there are good ones out there.
Good luck either way.