'11 LS460 Door Panel Fade
#1
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'11 LS460 Door Panel Fade
Took it into Lexus and they said they'd send in a request to headquarters for replacement. Just wondering what my chances of replacing them (all 4) are. Slim to none???
#2
Lexus Fanatic
Can you post some pictures of this fading?
#5
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#6
Lexus Fanatic
I'd have to see pictures to know if that's something normal or not. Not sure what "sheen" you're looking for. That material should appear matte from the factory.
#7
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I frankly doubt they'll do anything about it but you never know. Just thought perhaps someone else might have been thru this. Most guys probably apply dressing to their panels which masks the problem but I've never been a fan of doing this.
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#8
Lexus Fanatic
I don't apply dressing to any of my panels either.
If they won't replace them there are options, they can be re-dyed, etc.
If they won't replace them there are options, they can be re-dyed, etc.
#9
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#10
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Well, they tell me they're going to replace all 4 door panels at no charge. They said it just takes a while, months in some cases, to get them from Lexus. I guess they must be having a problem with these panels.
#11
Pole Position
Great to know Lexus came thru. It could be a small batch of door panels with this issue due to defective materials. Your problem reminds me of the melting dash and door panels that some owners reported.
#12
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I didn't ask but I wonder if they're doing this as I'm still under CPO warranty. (I didn't want to ask any questions when I heard the decision, lol).
#14
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Sorry, but they replaced the panels yesterday and I'll pick it up today. When I dropped it off Tues., I did ask the rep if they replaced the panels because I'm still under CPO warranty and he said that had nothing to do with it. He added that he was shocked Lexus replaced them as he had never seen them do it before except on much newer cars. These panels go for about $2K a pop plus labor for the install. The full panels were replaced I'm told including all modules, etc. I guess they'll give me a copy of the bill.
#15
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Sorry, but they replaced the panels yesterday and I'll pick it up today. When I dropped it off Tues., I did ask the rep if they replaced the panels because I'm still under CPO warranty and he said that had nothing to do with it. He added that he was shocked Lexus replaced them as he had never seen them do it before except on much newer cars. These panels go for about $2K a pop plus labor for the install. The full panels were replaced I'm told including all modules, etc. I guess they'll give me a copy of the bill.