Factory warranty service
#31
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As far as enoch861's point, SA may find a way to include 'nut & bolts' into their invoice to Lexus as an example. In my original posting, I had mentioned about engine mount and air shocks replacement. In fact I didn't request them or not aware of them being deteriorated. But in the paperwork it states 'customer stated xyz.....' to justify those replacements.
#32
Pole Position
Never had any issues using them at Lexus dealership, in fact they love working on warranty cars - lol.
As far as enoch861's point, SA may find a way to include 'nut & bolts' into their invoice to Lexus as an example. In my original posting, I had mentioned about engine mount and air shocks replacement. In fact I didn't request them or not aware of them being deteriorated. But in the paperwork it states 'customer stated xyz.....' to justify those replacements.
As far as enoch861's point, SA may find a way to include 'nut & bolts' into their invoice to Lexus as an example. In my original posting, I had mentioned about engine mount and air shocks replacement. In fact I didn't request them or not aware of them being deteriorated. But in the paperwork it states 'customer stated xyz.....' to justify those replacements.
#33
This is my fourth Lexus. I have had a extended factory warranty on three. Lexus has never had me pay for some stupid bolt or nut or spark plug. They usually include this on the service but this may be up to the dealer. I can't see Lexus selling an extended warranty to a 80 year old and have them scream all the way out the door because they had to pay for a couple of bolts and a spark plug. This would be bad customer service.
#34
Pole Position
This is my fourth Lexus. I have had a extended factory warranty on three. Lexus has never had me pay for some stupid bolt or nut or spark plug. They usually include this on the service but this may be up to the dealer. I can't see Lexus selling an extended warranty to a 80 year old and have them scream all the way out the door because they had to pay for a couple of bolts and a spark plug. This would be bad customer service.
#35
Hey fellow CL members, I know this is an extremely dated thread. I'm about to get my '11 LS and I was wondering if anyone of you have had to use the VSA for your LS.
Troy couldn't sell me a VSA saying that it has to be within the 4 yr/48k warranty time. But the car where it was bought from originally and was a L/Certified vehicle that was continually serviced there offered me a weird plan of 3 yrs/36k- $2899 or a 5yr/92k- $4260.
I'm pretty bummed that was all he was willing to offer. This was a Lexus Texas dealership.
Any advice in getting a VSA would be most appreciated. My main concerns are the LS460 trifecta of control arms, brake actuator and the air suspension.
Hope to get some much needed good news. Thank you CLers.
Troy couldn't sell me a VSA saying that it has to be within the 4 yr/48k warranty time. But the car where it was bought from originally and was a L/Certified vehicle that was continually serviced there offered me a weird plan of 3 yrs/36k- $2899 or a 5yr/92k- $4260.
I'm pretty bummed that was all he was willing to offer. This was a Lexus Texas dealership.
Any advice in getting a VSA would be most appreciated. My main concerns are the LS460 trifecta of control arms, brake actuator and the air suspension.
Hope to get some much needed good news. Thank you CLers.
#36
Hey fellow CL members, I know this is an extremely dated thread. I'm about to get my '11 LS and I was wondering if anyone of you have had to use the VSA for your LS.
Troy couldn't sell me a VSA saying that it has to be within the 4 yr/48k warranty time. But the car where it was bought from originally and was a L/Certified vehicle that was continually serviced there offered me a weird plan of 3 yrs/36k- $2899 or a 5yr/92k- $4260.
I'm pretty bummed that was all he was willing to offer. This was a Lexus Texas dealership.
Any advice in getting a VSA would be most appreciated. My main concerns are the LS460 trifecta of control arms, brake actuator and the air suspension.
Hope to get some much needed good news. Thank you CLers.
Troy couldn't sell me a VSA saying that it has to be within the 4 yr/48k warranty time. But the car where it was bought from originally and was a L/Certified vehicle that was continually serviced there offered me a weird plan of 3 yrs/36k- $2899 or a 5yr/92k- $4260.
I'm pretty bummed that was all he was willing to offer. This was a Lexus Texas dealership.
Any advice in getting a VSA would be most appreciated. My main concerns are the LS460 trifecta of control arms, brake actuator and the air suspension.
Hope to get some much needed good news. Thank you CLers.
#37
Looking to buy a 2016 or 2017 Lexus 460-
Hello I am looking at some 2016 and 2017 Ls460 that are cpo vehicles. I know the earlier models had some issues with brake actuators and control arms but is it worth extending on a low mileage non air bag car with low miles and good maintenance history? Do not see repeated issues on later model cars.
Thanks
Thanks
#38
Lead Lap
iTrader: (2)
Hey fellow CL members, I know this is an extremely dated thread. I'm about to get my '11 LS and I was wondering if anyone of you have had to use the VSA for your LS.
Troy couldn't sell me a VSA saying that it has to be within the 4 yr/48k warranty time. But the car where it was bought from originally and was a L/Certified vehicle that was continually serviced there offered me a weird plan of 3 yrs/36k- $2899 or a 5yr/92k- $4260.
I'm pretty bummed that was all he was willing to offer. This was a Lexus Texas dealership.
Any advice in getting a VSA would be most appreciated. My main concerns are the LS460 trifecta of control arms, brake actuator and the air suspension.
Hope to get some much needed good news. Thank you CLers.
Troy couldn't sell me a VSA saying that it has to be within the 4 yr/48k warranty time. But the car where it was bought from originally and was a L/Certified vehicle that was continually serviced there offered me a weird plan of 3 yrs/36k- $2899 or a 5yr/92k- $4260.
I'm pretty bummed that was all he was willing to offer. This was a Lexus Texas dealership.
Any advice in getting a VSA would be most appreciated. My main concerns are the LS460 trifecta of control arms, brake actuator and the air suspension.
Hope to get some much needed good news. Thank you CLers.
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