How to find a (good) independent repair shop
01-30-24, 01:06 PM
#31
Lexus Champion
01-30-24, 01:13 PM
#32
Pole Position
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Striker223 (01-30-24)
01-30-24, 01:19 PM
#33
Lexus Champion
01-30-24, 01:21 PM
#34
Lexus Fanatic
When dealing with customers I have found that most often they are actually wrong lol
01-30-24, 01:27 PM
#35
Lexus Champion
The concept just doesn't land with some people and they complain it's done a day later than said when they dropped off two days late for an engine replacement......
I also try and explain if you tell me "get to it when you have time" that I'm going to take you literally. Then without fail I get a call every day asking "is it done" and I have to say "well no, you just dropped it at my shop with instructions to "get to it whenever" and didn't even tell me it's coming.
It's mostly fine though since my core customer base is good, it's the randoms that annoy me but they learn or they go elsewhere. The only ones I have an issue with are those who want me for the price/ability to actually do things correctly/fairly but still just think the world revolves around them. I'm starting to screen those type with 40% higher prices so if they really want it I at least get paid to deal with them lol!
My good customers also are more than welcome to watch me work if they want.
Last edited by Striker223; 01-30-24 at 07:19 PM.
01-30-24, 02:52 PM
#36
Pole Position
Yes, he is a very multi talented individual. Here he is explaining how a fur ball is ejected from a cats digestive system.
Last edited by Gerf; 04-02-24 at 04:51 PM.
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SW17LS (01-30-24)
01-30-24, 05:04 PM
#37
Lexus Fanatic
Yeah I personally, being a professional, find professionals I trust and then listen to them lol
01-31-24, 07:33 AM
#38
02-02-24, 05:59 AM
#39
So I really want a newer 2013 or 2014 LS460. There's a couple other posts about where to find one etc.
I called my insurance and the costs aren't so bad. About a third more than I'm paying now for my VW Golf.
and then today I called a nearby "certified" Lexus repair shop. Independent and not a dealer but still their web site looks like they know what they are talking about. Now perhaps the guy just didn't want to talk because he wasn't going to make any money off me, but he was VERY unenthusiastic about talking at all. Like one word answers, etc.
My questions.... do y'all go to the dealer for repairs or an independent shop.
My bigger question: Is the Lexus LS460 more expensive to maintain than say a 2015 F150 Kings Ranch (my wife's vehicle.)
For example, if I buy a gently used 460 will maintenance and repairs send me to the poor house? From everything I read here these cars are ultra reliable and practically bullet proof. The mechanic I spoke with today sounded like doom and gloom.
And yes, this forum is awesome! I'm reading as much as I can about these cars and trying to soak up enough information to not be a newbie Lexus buyer when I go plunk down some money for one. So thank you in advance....
I called my insurance and the costs aren't so bad. About a third more than I'm paying now for my VW Golf.
and then today I called a nearby "certified" Lexus repair shop. Independent and not a dealer but still their web site looks like they know what they are talking about. Now perhaps the guy just didn't want to talk because he wasn't going to make any money off me, but he was VERY unenthusiastic about talking at all. Like one word answers, etc.
My questions.... do y'all go to the dealer for repairs or an independent shop.
My bigger question: Is the Lexus LS460 more expensive to maintain than say a 2015 F150 Kings Ranch (my wife's vehicle.)
For example, if I buy a gently used 460 will maintenance and repairs send me to the poor house? From everything I read here these cars are ultra reliable and practically bullet proof. The mechanic I spoke with today sounded like doom and gloom.
And yes, this forum is awesome! I'm reading as much as I can about these cars and trying to soak up enough information to not be a newbie Lexus buyer when I go plunk down some money for one. So thank you in advance....
02-02-24, 07:10 AM
#40
Lead Lap
iTrader: (1)
I find YELP to be a good place to find places that customers love or hate. Not always enough reviews but worth looking. Also do a search for customer complaints on a named shop. IN San Diego, I found a shop that specializes in Lexus, their hourly rate is similar to dealer but there's personal service and they discouraged me from doing unnecessary maintenances as my mileage was low.
02-02-24, 12:07 PM
#41
Lexus Fanatic
I find YELP to be a good place to find places that customers love or hate. Not always enough reviews but worth looking. Also do a search for customer complaints on a named shop. IN San Diego, I found a shop that specializes in Lexus, their hourly rate is similar to dealer but there's personal service and they discouraged me from doing unnecessary maintenances as my mileage was low.
02-02-24, 01:12 PM
#42
Lead Lap
iTrader: (1)
Is it negative reviews they suppress? I'm glad you responded with this info. I recall stories of people being sued by business owners for leaving negative reviews that weren't completely true and honest. Social media and many websites that offer reviews have become so unreliable and filled with fake reviews.
02-02-24, 01:16 PM
#43
Lexus Fanatic
Is it negative reviews they suppress? I'm glad you responded with this info. I recall stories of people being sued by business owners for leaving negative reviews that weren't completely true and honest. Social media and many websites that offer reviews have become so unreliable and filled with fake reviews.
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swfla (02-02-24)
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