LS - 4th Gen (2007-2017) Discussion topics related to the current flagship models LS460, LS460L and LS600H

insurance company recommendation needed

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Old 07-31-18, 08:25 AM
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texas008
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Default insurance company recommendation needed

Wonder what insurance company you guys recommend?
Insurance company that is easy to work with, to allow OEM parts in repair claim.
some/most insurance company will try use aftermarket parts whenever they can.
thanks,
Old 07-31-18, 11:02 AM
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213374U
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Dude, you're in Texas. By law the insurance company and repair facility have to use the parts you tell them to. Now, choosing OEM over aftermarket MIGHT result in them totaling your car out if cost is too high, but that's when you can put some extra thought into using aftermarket parts if you really want to keep the car.

To answer your question though, I use USAA. That doesn't really help you if you're not a veteran though so take that for what it's worth.
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Old 07-31-18, 11:55 AM
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Dolph1
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You can try Amica. They initially assigned a claim to a glass installer that was going to replace the passenger side window with non-oem on my 2 year old Toyota Sienna. I said I want oem only and they came back and said no problem. Didn’t have to fight them for oem glass.
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Old 07-31-18, 03:28 PM
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sktn77a
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We have State Fram. Never had a problem getting OEM parts, although with older cars they use "LKQ" parts.
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Old 08-01-18, 12:41 PM
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Integrity, a Wisconsin based company, used only new OEM parts on my pretty expensive repair. Very good to work with. You should check with your current company, many offer a "rider" for new OEM parts. Sure it will cost a little more but if you need it, you'll have it...
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Old 08-01-18, 01:04 PM
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SW17LS
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I’ve also been able to get Allstate to use OEM parts. Was able to get them to spring for an OEM Lexus windshield a few years back, $1,800 vs $300.
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Old 08-01-18, 07:28 PM
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SweetLS
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Default Insurance Companies

youre in luck,I work at a collision center here in Houston. Been in the business for over 18 years. Most of all the insurance companies will use aftermarket or recycled parts if available. The best thing to do or ask if they offer an oem endorsement which means no matter the year they have to use ALL OEM parts. Most companies will only use all oem if the car is current year and less than 10,000 miles. As far as windshields they will use aftermarket if available but with all the new technology coming out with the windshields manufactures are requiring OEM glass only
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Old 08-02-18, 07:22 AM
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SW17LS
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They always want to use non OEM parts and windshields, but with arguing I’ve always been able to get them to relent and use what I want.
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Old 08-02-18, 10:24 AM
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texas008
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Thanks a lot for the information.
For my case, i received letter from Geico saying that they only cover aftermarket parts price, and i can pick OEM part and pay the difference. Will look into the oem endorsement program. Some Lexus dealer will insist on using OEM parts when repairing Lexus vehicles, with car owner responsible for the price difference.

Advantages of OEM parts is not only quality & fitment, but also time saving. They are readily available and can be delivered within one day.
It's really painful to watch insurance company trying to source the aftermarket parts or used parts, from one junkyard to another, and often times after several days of waiting the part coming in is not only used by also damaged in previous crash.
Old 08-02-18, 01:17 PM
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UZ214
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yea same experience here, I have geico and while its easy to work with them until you mention OEM. I could never get them pony up for anything which is OEM
Originally Posted by texas008
Thanks a lot for the information.
For my case, i received letter from Geico saying that they only cover aftermarket parts price, and i can pick OEM part and pay the difference. Will look into the oem endorsement program. Some Lexus dealer will insist on using OEM parts when repairing Lexus vehicles, with car owner responsible for the price difference.

Advantages of OEM parts is not only quality & fitment, but also time saving. They are readily available and can be delivered within one day.
It's really painful to watch insurance company trying to source the aftermarket parts or used parts, from one junkyard to another, and often times after several days of waiting the part coming in is not only used by also damaged in previous crash.
Old 08-02-18, 02:59 PM
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One of many reasons i would never get Geico.
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