tofu

What a coincidence! Yesterday I called Lexus Customer Satisfactions to complain about my glove compartment and center console for my 08 LS been on back ordered since January 2019 and was told that nothing they could do.
Guess what? This morning Lexus of Austin called and said the parts are here LOL

SubieChik

iTrader: (1)

I've been waiting since March. Since then I have seen 2 people get theirs replaced in Austin within a few months. You are the 3rd (but not within 3 months lol)

Sounds like I should have drove up to Austin.

cup951

Spoke with a representative from Lexus corporate after an issue with Lexus care needed clarification. I was.told a large shipment was due in from Japan. Probably a golf d idea to check with your dealer for parts.

Mine is going on tomorrow for interior parts. Waiting since Jan

DJWLDW

Got the Call today from Lexus of Tulsa and I am heading over to Tulsa Saturday. 2 Front Door panels, Glove Box and lower dash Panel.

Dennis

cup951

Dealer advised panels were in. Unfortunately only the dash was available. Center console damaged during shipment.
No ETA for panels. Let the aggravation begin....again.

icon901

Thank GOD we have a new thread for this update from you... the other 359 threads on the topic simply were no place for such an momentous announcement!

cup951

Thanks for your support. This is what makes these forum great!

DJWLDW

Got all the new interior parts installed today at Lexus of Tulsa. They look great. Thank You Lexus of Tulsa. With a ES 350 loaner we were able to make a Costco run and had a very nice day of it. I will have to reinstall the Lexus Logo mud puddle lights as they would not reinstall but other than that all went well.

Dennis

johnnyg66

Hmmm. Maybe i should drive to Tulsa. Only 2 hours away.

DJWLDW

johnnyg66

Lexus of Tulsa has always treated me like gold. The best folks to deal with. Highly recommend.

Dennis

johnnyg66

Maybe you could put in a word for me. Who was your contact??

DJWLDW

johnnyg66

I know lots of folks over there my SC 430 came out of there new back in 2006 and the lady who sold it new is still there with 24 years on the job. Doug was my service adviser on the interior replacement project. Great Guy

Dennis

johnnyg66

Dennis.

Are your front door panels the leather wrap arm rest or the vinyl ones? My L has the leather.

DJWLDW

Mine are the leather

Dennis

johnnyg66

Driving to Tulsa next week to see Doug. Thanks again Dennis.