Just came back from an independent shop to take a look at the possible broken shock. When I looked under I noticed they they totally didn't put the bar under the lift point (they put it directly on the frame) and I could see some bent metal and plastic under. I screamed from the inside My question is, could this affect the car in anyway or am I just paranoid ? Also can it be fixed or this part replaced ?

 

Some pics of the damage

 

I don't know about the last two pictures because I cant see the damage clearly however the first two pictures should not effect the car. It actually crushed the tab relieving the stress.
Just to be sure you need to look at your doors and fenders for any unusual gaps.

Then what you need to do is contact the independent and let them know that they damaged your car. If they try to weasel their way out of it then go though your insurance company so they can collect on the damages.
Independents are bonded and will cover the damage.

 

None of what I see should be an issue, but as Devh said, you need to go back to the independent and put it on them. No excuse.

 

I can exactly see where this location is on the car, but if it is behind the wheels, like where your owners manual says to jack the car up. I would not worry about it. I have small flanges there that have been bent from using a floor jack. But its would be best to check all the gaps in your car to be solid. Make sure they are look equal. If you live in a state that uses salt on the road, might be a good ideal to hit that area with some paint to hold off rust if the paint or what ever it is down there has been compermised.

 

The thing is that when I said to the guy what I owe him for the inspection he said oh nothing (probably because he heard something snap), so I don't have any receipt. Would he still be liable ? And even so how can this actually be fixed as it's the frame itself ?? Would my personal insurance for the car cover something like this ?

 

The guy used a post surface mounted lift like those: https://www.autolift.org/images/lifts/2Posot.jpg

Yes he mounted it behind the wheel. Just checked and I could not see obvious gap. At least those car seems well built, but man ain't that suck when supposed professional just break your stuff ? More than 35 years in the business, you'd think they'd know how to lift a car. Saw that post in the is forum although the bend is not that bad: https://www.clublexus.com/forums/is-...jack-lift.html

Seems like those guy even work at Lexus sometimes.

 

You will have to call your insurance and let them know what happened. They will let you know if it is covered or not and should advice you to first bring it to the shops attention.
If the insurance company says it's covered then if the shop refuses let them know that you have already contacted your insurance company.

Make sure you document the damages with pictures and times and dates of your interactions and the outcomes. The more organized you are the better the outcome and above all else be polite with your interactions.

 

Minor damage and the shop should have it repaired.

 

Pinch welds they can be straightened out but I would them fix it..

 

Very minor, dealers do that too...

 

No idea what or where "QC" is but if you are in a wet, snowy, salted climate, you'll need to get the damage repaired and undersealed or it will rust in no time.

 

Unless the weld has separated, I wouldn't worry about it. The damage is cosmetic and you'll never see it any way.

 

I had something very similar happen, one of my tires developed a leak and I pulled into a small tire shop to get it repaired.

After I drove off, heard this rattle...and in 10 miles the same tire leaked again! I drove it back home took it to a Meineke where I bought new tires and they pointed out the spot where the tire shop put jacks on the car, causing the metal/shield to bend and rattle. Was a simple fix to put metal/shield back in place but was a frustrating experience...

 

Quebec Province, Canada. Very snowy and salty... Look like I need this to be taken care of. If the car rigidity is not affected I don't mind fixing this from my own pocket to save the hassle of trying to make the shop pay for it. I did go to the dealer for the original problem (the shocks) and he wasn't sure that they could do anything about it. I'm guessing a body shop would be the way to go ? Would there be a chance for the metal to crack by unbending it ? If I understand correctly just repainting it would prevent the rust or do I need any other step ?