Accident and Lexus warranty questions.
05-11-15, 12:31 PM
#1
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Accident and Lexus warranty questions.
I currently own a 2008 ls600h. I had a minor fender bender yesterday. I stopped to avoid a person that cut me off yesterday and the car behind me ran into me. A police report was made and the insurance information was exchanged. I have a lexus 4 year extended warranty.
My questions are.
Does an accident void the warranty?
Do you have to report and accident to lexus?
thank you in advance for your help.
My questions are.
Does an accident void the warranty?
Do you have to report and accident to lexus?
thank you in advance for your help.
05-11-15, 12:59 PM
#2
I'm sorry to hear about your accident. The accident will not void your warranty and the accident don't have to be reported to Lexus.
05-11-15, 01:05 PM
#3
If the accident is a result of other the damages then the insurance will pay out. If a defect is found on incidental inspection that is not related then the warranty covers it.
Your warranty is not voided and you should not have to report it to Lexus.
Just make sure the body shop in question makes sure there are no other damages to the car and the work is done right. In the future if you have a problem that was the cause of the accident the warranty may not cover it.
Your warranty is not voided and you should not have to report it to Lexus.
Just make sure the body shop in question makes sure there are no other damages to the car and the work is done right. In the future if you have a problem that was the cause of the accident the warranty may not cover it.
05-11-15, 02:56 PM
#4
Just make sure you take it to a top notch auto body shop that will do a thorough inspection of all damage. Once you accept the insurance company's check if anything else surfaces later you are SOL.
(Well that is the case in Massachusetts, your state laws may be different.)
(Well that is the case in Massachusetts, your state laws may be different.)
05-11-15, 04:04 PM
#5
Apologies upfront if this will muddy the water!
I have lived through something like this before, took my 10 LWB CPO to the dealer to check the passenger side front air suspension. I get a call saying that they will not touch it because the front fender was painted... I drive back to the dealer to talk to the shop foreman who showed me using the paint meter that the paint on the fender is thicker than the rest of the car. I go back to the dealer who certified the car to confirm that this was a finding during the CPO inspection before I owned it, this way car was warrantied considering the paint. The first dealer then agreed to revisit the suspension. There was nothing wrong with the suspension anyways!
So, If I am in your shoes, I will take it to the dealer to fix it. This way they can't claim it was not done right and warrantee the work.
I agree with all that it will not void the warranty but it may cause finger pointing if something goes bad in the area around the repair. That's why I say let the dealer do it, especially if it is minor.
I have lived through something like this before, took my 10 LWB CPO to the dealer to check the passenger side front air suspension. I get a call saying that they will not touch it because the front fender was painted... I drive back to the dealer to talk to the shop foreman who showed me using the paint meter that the paint on the fender is thicker than the rest of the car. I go back to the dealer who certified the car to confirm that this was a finding during the CPO inspection before I owned it, this way car was warrantied considering the paint. The first dealer then agreed to revisit the suspension. There was nothing wrong with the suspension anyways!
So, If I am in your shoes, I will take it to the dealer to fix it. This way they can't claim it was not done right and warrantee the work.
I agree with all that it will not void the warranty but it may cause finger pointing if something goes bad in the area around the repair. That's why I say let the dealer do it, especially if it is minor.
Last edited by hfahmy; 05-11-15 at 04:09 PM.
05-11-15, 04:27 PM
#6
Lexus Test Driver
Apologies upfront if this will muddy the water!
I have lived through something like this before, took my 10 LWB CPO to the dealer to check the passenger side front air suspension. I get a call saying that they will not touch it because the front fender was painted... I drive back to the dealer to talk to the shop foreman who showed me using the paint meter that the paint on the fender is thicker than the rest of the car. I go back to the dealer who certified the car to confirm that this was a finding during the CPO inspection before I owned it, this way car was warrantied considering the paint. The first dealer then agreed to revisit the suspension. There was nothing wrong with the suspension anyways!
So, If I am in your shoes, I will take it to the dealer to fix it. This way they can't claim it was not done right and warrantee the work.
I agree with all that it will not void the warranty but it may cause finger pointing if something goes bad in the area around the repair. That's why I say let the dealer do it, especially if it is minor.
I have lived through something like this before, took my 10 LWB CPO to the dealer to check the passenger side front air suspension. I get a call saying that they will not touch it because the front fender was painted... I drive back to the dealer to talk to the shop foreman who showed me using the paint meter that the paint on the fender is thicker than the rest of the car. I go back to the dealer who certified the car to confirm that this was a finding during the CPO inspection before I owned it, this way car was warrantied considering the paint. The first dealer then agreed to revisit the suspension. There was nothing wrong with the suspension anyways!
So, If I am in your shoes, I will take it to the dealer to fix it. This way they can't claim it was not done right and warrantee the work.
I agree with all that it will not void the warranty but it may cause finger pointing if something goes bad in the area around the repair. That's why I say let the dealer do it, especially if it is minor.
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