Savage

For the basic 48 month/50k mile warranty does the clock start ticking from the date the vehicle was manufactured or the day it leaves the dealership when the first owner takes possession?

ESully

From what I've read, it's the first day in service not date of manufacture.

Savage

The first Lexus service record regardless if it was Lexus or the first owner?

This is what I find on Lexus's site:
8/14/2019 (5 miles)
8/19/2019 (6 miles)
9/24/2020 (2740 miles)

Clearly the guy bought the thing in 2020 but they're telling me the warranty has expired.

ESully

You misunderstood. "Service" can have multiple meanings. The day the first owner bought and drove off in the car is considered the "first day of service".
Not to be confused with the first day it was brought in for first maintenance service by the owner September 2020, 2,740 miles already driven.
I can't say exactly, but it seems the owner picked up the car in August 2019, which would be the first day of the warranty.

Savage

It would make sense the warranty starts the day the owner took possession. The reason why I think the guy bought it in 2020 is because based on the other records it looks like he drove the vehicle about 1000 miles a month so having less than 3k on it on September of 2020 would make me think he definitely purchased it in 2020. The other records with only 5 or 6 miles just seem to be Lexus performing initial services on the vehicle while it was in their possession.

8/14/2019 (5 miles): PRE DELIVERY INSPECTIONPRE-DELIVERY INSPECTIONPRE DELIVERY INSPECTION
8/19/2019 (6 miles): WINDOW TINT (it's from Arizona so I would assume this is standard procedure)