Good Day Pole Position. It was dreadful!
But on the other hand they did bend over backwards to ease the pain.
For what its worth, check out every piece of documentation and don't sign anything until YOU have an answer you can live with. Check out the car with a fine tooth comb before you sign. One of my mistakes was the car came from B.C. and I didn't get to see it first. First thing I noticed was four holes in the front bumper because they had a front plate on it. Was the hood already damaged (who knows), who's responsible then... And do NOT drive off the lot until your 100% comfortable, they will push you through near the end of the buying process. Take your time, understand everything
It was South Pointe that sold me the car, I don't think they are a bad dealer and don't think anyone else would have handled my situation any better!

Good Luck!!
P.S. go for the GS if gas mileage isn't a big concern.

Hi 99alta,

I plan to buy a new Lexus in Alberta. I am looking at the IS or GS.

Your experience with your dealership sounds dreadful. Can you let me know the name?

Thank you.