Beware of dishonest Lexus of Norwood!
08-20-07, 02:36 PM
#1
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Beware of dishonest Lexus of Norwood!
I am trying to buy an IS250 - Manual (hard to find), but because of the experience I just had I will never buy from Lexus of Norwood or Herb Chambers!
8/20/07 - 3:05pm called dealership to inquire about availability of a IS250 - Manual - Silver/gray). Fred Locke said that the car I wanted was available and that I could test drive the car. I told him I would be at the dealership in 0:35min. When I got to the dealership about 45min later, Fred Locke would not come to the customer counter when called, and another salesman told me that the car I wanted was sold and "would I like to see another".
BAIT AND SWITCH!
70mi round-trip - what a huge waste of my time.
Still searching. Looking forward to eventually benefitting from your advice.
8/20/07 - 3:05pm called dealership to inquire about availability of a IS250 - Manual - Silver/gray). Fred Locke said that the car I wanted was available and that I could test drive the car. I told him I would be at the dealership in 0:35min. When I got to the dealership about 45min later, Fred Locke would not come to the customer counter when called, and another salesman told me that the car I wanted was sold and "would I like to see another".
BAIT AND SWITCH!
70mi round-trip - what a huge waste of my time.
Still searching. Looking forward to eventually benefitting from your advice.
08-20-07, 06:45 PM
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Only advice I have to offer is call other dealerships yourself and inquire about an IS250. If they have the model you are looking for I'm sure they will hold it for you or ship it to a dealer close to you. I know for a pretty certain thing that Lexus of Rockville in Maryland has a black 250 man. with a few options if you want to call their # is 301 762 9009. If you call around 11-7, ask for seth hamm he's a great guy.
08-21-07, 01:31 PM
#5
I am trying to buy an IS250 - Manual (hard to find), but because of the experience I just had I will never buy from Lexus of Norwood or Herb Chambers!
8/20/07 - 3:05pm called dealership to inquire about availability of a IS250 - Manual - Silver/gray). Fred Locke said that the car I wanted was available and that I could test drive the car. I told him I would be at the dealership in 0:35min. When I got to the dealership about 45min later, Fred Locke would not come to the customer counter when called, and another salesman told me that the car I wanted was sold and "would I like to see another".
BAIT AND SWITCH!
70mi round-trip - what a huge waste of my time.
Still searching. Looking forward to eventually benefitting from your advice.
8/20/07 - 3:05pm called dealership to inquire about availability of a IS250 - Manual - Silver/gray). Fred Locke said that the car I wanted was available and that I could test drive the car. I told him I would be at the dealership in 0:35min. When I got to the dealership about 45min later, Fred Locke would not come to the customer counter when called, and another salesman told me that the car I wanted was sold and "would I like to see another".
BAIT AND SWITCH!
70mi round-trip - what a huge waste of my time.
Still searching. Looking forward to eventually benefitting from your advice.
I'd be more on your side if you added on to your story with:
"I got home and called them again asking about the IS250 and if it was available and they told me it was." Otherwise your post doesn't hold much weight. If you want to get back at Fred Locke buy your IS from another dealer and then forward the bill of sale to the dealership Manager along with a letter outlining your experience.
All in all, good luck with your search.
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