Pandora App being removed from Enform App
#1
Rookie
Thread Starter
Pandora App being removed from Enform App
Received the following e-mail:
Yes, I know I could use the Pandora app on my phone but IMHO it's nicer to be able to use the cars interface to control it vs having to pick up my phone and unlock it to be able to access it.
Dear Lexus Guest,
Thank you for being a Lexus Enform App Suite 2.0 customer.
As technology and markets change, third party application providers continuously evolve their products and services. On or around November 13th, 2018 a multimedia system update will appear on your vehicle display. After completion, Pandora® will no longer be available in Lexus Enform App Suite 2.0, as this product and service will no longer be supported by the third party application provider.
In your Lexus, you can still enjoy Pandora® and other popular music applications via Bluetooth or USB connection. For your device’s compatibility and pairing instructions, please visit Lexus Mobile Link or Bluetooth FAQs. For additional inquires regarding Lexus Enform App Suite 2.0, click here.
We apologize for any inconvenience this may cause. If you have any questions, please contact the Lexus Guest Experience Center at 1-800-255-3987 Monday – Friday, 8:00 am to 8:00 pm, or Saturday 9:00 am to 6:00 pm Eastern Time.
Sincerely,
Lexus Enform Guest Support
Thank you for being a Lexus Enform App Suite 2.0 customer.
As technology and markets change, third party application providers continuously evolve their products and services. On or around November 13th, 2018 a multimedia system update will appear on your vehicle display. After completion, Pandora® will no longer be available in Lexus Enform App Suite 2.0, as this product and service will no longer be supported by the third party application provider.
In your Lexus, you can still enjoy Pandora® and other popular music applications via Bluetooth or USB connection. For your device’s compatibility and pairing instructions, please visit Lexus Mobile Link or Bluetooth FAQs. For additional inquires regarding Lexus Enform App Suite 2.0, click here.
We apologize for any inconvenience this may cause. If you have any questions, please contact the Lexus Guest Experience Center at 1-800-255-3987 Monday – Friday, 8:00 am to 8:00 pm, or Saturday 9:00 am to 6:00 pm Eastern Time.
Sincerely,
Lexus Enform Guest Support
#2
Pole Position
We didn’t receive that email (yet at least). We do use Pandora on road trips so that is very dissapointing. I haven’t paid any attention to which version of Enform we have. I wonder if this will affect all versions? What model year is your car?
The following users liked this post:
TechNut (09-15-18)
#4
Lead Lap
My 2017 ES has the original Enform App Suite, and I have not received a similar email about the removal of Pandora. So, it may be the case that the elimination of Pandora only applies to cars with Enform 2.0.
The following users liked this post:
TechNut (09-15-18)
#5
I believe that the 2018 model year was the first year when Enform 2.0 was used, and it is only in use on the 2018 LC, RC, RC F, LS, and NX. I assume that Enform 2.0 is on more, if not all, 2019 Lexus models.
My 2017 ES has the original Enform App Suite, and I have not received a similar email about the removal of Pandora. So, it may be the case that the elimination of Pandora only applies to cars with Enform 2.0.
My 2017 ES has the original Enform App Suite, and I have not received a similar email about the removal of Pandora. So, it may be the case that the elimination of Pandora only applies to cars with Enform 2.0.
Speculating a bit but my guess is they are also pulling from Toyota Entune, which is essentially the same system.
#7
I called Lexus and expressed my dissatisfaction with the update. Given this is part of the navigation upgrade option on the cars when purchased new, the applications are on the window sticker in black and white. I just expressed that customers expect a feature set equivalent alternative (ie carplay / android auto) if Lexus has the resources to push updates removing applications, they should also be able to add applications back. Odds are my call will make no difference, but give them a ring if you feel the same. 800-255-3987
Trending Topics
#8
Sorry I'm late to the party, YES we are dropping Pandora and Opentable from App Suite and App Suitre 2.0. Believe it or not, only something like 1700 people used it and only like 90 people used Yelp. Crazy numbers I know. The update that drops these app hits November 17th.
Last edited by skyshadow; 09-27-18 at 06:24 AM.
#11
Lexus Champion
I suspect it is because SiriusXM is purchasing Pandora, and likely to double the rates. or close it completely.
https://www.npr.org/2018/09/24/65105...5-billion-deal
https://www.npr.org/2018/09/24/65105...5-billion-deal
The following users liked this post:
mjeds (09-24-18)
#13
Lexus Champion
I just ported all my Pandora stations to Apple Music. if Spotify wasn't so expensive, $120 a year. I would port everything to it.. but I'm not paying over $40 a year for any premium music streaming service.
#14
I would like to throw Slacker out there. We still have it on our systems and it is a very impressive system. Ranked 2nd recently, only being beat by Spotify. You should give it a try