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I did some research on previous threads and found a lot under Toyota but nothing recent under the Lexus NX...
I bought my certified 2019 NX 300t 7 days ago with 6200 miles. Less than 24hours after getting it, the error message popped up, “Pre-Collision System Malfunction, Visit Your Dealer”. They replaced the windshield after I bought it (but before I picked it up) and said the sensors in the windshield weren't calibrated properly. They fixed it the next day. I’ve only drove my 150 miles later (5 days later), the error message comes on again!
I’m really frustrated this has happened twice now within one week of getting the car. I checked my service vehicle record in my Lexus app and they wrote the first service up as “used car detail.” Shouldn’t it be wrote up as a recalibration? I want the right thing documented in case I have a lemon.
Maybe. I would go back again but this time have them properly document this visit and also try to fix the description for the last visit. It'll probably take a bit of nagging or arguing but as you mentioned, will be worth it in the long run.
Odd that they certified it while needing a new windshield. I understand windshields aren't bulletproof but if it's certified, it should be cherry picked and thus the hefty price tag.
Didn't know used cars get lemon lawed, but whatever the case is.
1) Your under warranty. Take it in, and make sure the service order is properly filled in.
2) Any PCS calibration recalls on your vin?
3) Low/bad battery may make this happen
4) My money however is on that windshield replacement being the root of the issue. If you can check the PCS system camera located in the center top of the windshield.
CPO doenst have any terms that says windshield replacement disqualify the vehicle from being CPOed, heck accident vehicles are eligible and have been CPOed in the past.
I assume you bought this at a Lexus dealer and they changed the windshield or sent it out for a windshield. There is no reason that they should not be able to calibrate the system correctly unless they did not install an OEM windshield. On some cars, the systems cannot be calibrated correctly if it doesn’t have an OEM windshield. In this case, they need to install the correct windshield and calibrate the system.
Its a used car, it will have issues. Lexus is not fool proof, despite of all the high rating, Lexus in my opinion, is only slight more reliable than the top 10 brands concerning reliability. A used car adds to the variables that can cause problems, you can no longer go by the new car reliability rating or even the used one since each previous owner treats the car differently.
Although it may seem like a good idea to buy used and save $$$. There're always risks purchasing used cars unless you're an expert mechanic or know how good the previous owner baby it. I heard many horrible stories from Lessees that neglected maintenance or just do the minimum until it's time to get rid of the vehicle. Of course, some 1st owner takes care of their vehicle well.
Of course, I have the dumb luck last year. I purchased 2 used Lexus CPO cars (1 for wife and myself). Both CPO cars aren't what they cut out to be. Long story short sparing the details, I sold one and kept the 2nd one. The one we kept, has this bad smoke smell and some other minor issues. I already spent over $1K to address that issue so it's a little better now on the smoke smell. Probably drive it a few years then decide after CPO warranty expires.
I'll probably not buy used again. I felt like buying somebody's problem.
Lesson learned painfully with the wallet. If it's mechanical, Lexus would take care of it if under warranty.
Although it may seem like a good idea to buy used and save $$$. There're always risks purchasing used cars unless you're an expert mechanic or know how good the previous owner baby it. I heard many horrible stories from Lessees that neglected maintenance or just do the minimum until it's time to get rid of the vehicle. Of course, some 1st owner takes care of their vehicle well.
Of course, I have the dumb luck last year. I purchased 2 used Lexus CPO cars (1 for wife and myself). Both CPO cars aren't what they cut out to be. Long story short sparing the details, I sold one and kept the 2nd one. The one we kept, has this bad smoke smell and some other minor issues. I already spent over $1K to address that issue so it's a little better now on the smoke smell. Probably drive it a few years then decide after CPO warranty expires.
I'll probably not buy used again. I felt like buying somebody's problem.
Lesson learned painfully with the wallet. If it's mechanical, Lexus would take care of it if under warranty.
It really depends on your outlook and expectations. If you do your due diligence and understand the idea and terms behind a CPO, its probably the safest way into a used Lexus.
It all depends on you, rather then the dealer, the CPO program, or even the previous owners idea of caring for their ride.
It really depends on your outlook and expectations. If you do your due diligence and understand the idea and terms behind a CPO, its probably the safest way into a used Lexus.
It all depends on you, rather then the dealer, the CPO program, or even the previous owners idea of caring for their ride.
I say just buy new if one can afford it. I traded it for a new Lexus.
Also, don't buy the lowest priced CPO unsold for weeks. Lesson learned.
07-04-20, 08:03 PM
1st week and already having problems
