2015 NX turbo. The Achille’s heel of Lexus reliability?
05-18-21, 06:00 PM
#46
Intermediate
Thread Starter
Had to jump start the car as battery died. This was my 2nd battery.
Had a Noco recharger in the boot after the NX failed to start due to a faulty original battery while I was interstate 3 yrs ago. However, once the battery is dead you can’t open the boot.
Lexus, your killing me. Even Tesla has a failsafe mechanism buried in the bumper somewhere.
Lucky had another charger in my RCF.
I was told the the car needs a deep cycle heavy duty battery due to the fact its turbo with a stop start cycle. Requested an OEM battery but it was $2500 aus. Once I got off the floor I settled on a heavy duty 4wd outback type that’s warranted for 3 years. It was a quarter of the price of an original.
I know its not the car’s fault and its a wear and tear item but for a RAV based vehicle accessories are extremely pricey.
As an aside, a single spare BBS OEM alloy for my RCF was quoted at a’reduced price’ of $7000 aus. That didn’t include the tyre. AMG OEM is about $2900.
By the way Lexus cleared a myriad of fault codes triggered by the jumpstart and re-initialised the vehicle at no extra cost.
05-20-21, 05:28 AM
#47
Well back from the service department this morning.
Had to jump start the car as battery died. This was my 2nd battery.
Had a Noco recharger in the boot after the NX failed to start due to a faulty original battery while I was interstate 3 yrs ago. However, once the battery is dead you can’t open the boot.
Lexus, your killing me. Even Tesla has a failsafe mechanism buried in the bumper somewhere.
Lucky had another charger in my RCF.
Requested an OEM battery but it was $2500 aus.
[...]
As an aside, a single spare BBS OEM alloy for my RCF was quoted at a’reduced price’ of $7000 aus. That didn’t include the tyre. AMG OEM is about $2900.
Had to jump start the car as battery died. This was my 2nd battery.
Had a Noco recharger in the boot after the NX failed to start due to a faulty original battery while I was interstate 3 yrs ago. However, once the battery is dead you can’t open the boot.
Lexus, your killing me. Even Tesla has a failsafe mechanism buried in the bumper somewhere.
Lucky had another charger in my RCF.
Requested an OEM battery but it was $2500 aus.
[...]
As an aside, a single spare BBS OEM alloy for my RCF was quoted at a’reduced price’ of $7000 aus. That didn’t include the tyre. AMG OEM is about $2900.
05-28-21, 09:53 PM
#49
Driver School Candidate
05-29-21, 06:49 AM
#50
Like I have said on numerous threads. Get the CPO or extended warranty if you need it. If you buy a new car every 4 years you don’t need it. I drove my last new Lexus almost 7 years. Paid 1200 dollars for 3 years of extended warranty on the vehicle.
1.10 a day is cheap piece of mind. Knowing I can just drop off the keys and walk away. Come back when it’s done and not pay a cent.
And unlike some Lexus owners. Who drive one for 200 thousand miles. And only have to do routine maintenance. Every Lexus I’ve owned has had repair issues that were double or triple the amount of the warranty cost.
1.10 a day is cheap piece of mind. Knowing I can just drop off the keys and walk away. Come back when it’s done and not pay a cent.
And unlike some Lexus owners. Who drive one for 200 thousand miles. And only have to do routine maintenance. Every Lexus I’ve owned has had repair issues that were double or triple the amount of the warranty cost.
Last edited by RXWes; 05-29-21 at 06:58 AM.
05-29-21, 08:11 AM
#51
Lexus Test Driver
are you sure you are not a car salesman? That is a line old time salesman would use, break the cost down to a daily distribution, which make it seem so affordable. When in reality, its just the same cost. A friend of mine is a car salesman, he said sometimes they can make more money on the add ons at the end such as extended warranty, wheel ins or gap ins than they do selling the actual car.
05-29-21, 08:33 AM
#52
are you sure you are not a car salesman? That is a line old time salesman would use, break the cost down to a daily distribution, which make it seem so affordable. When in reality, its just the same cost. A friend of mine is a car salesman, he said sometimes they can make more money on the add ons at the end such as extended warranty, wheel ins or gap ins than they do selling the actual car.
Everybody who has purchased a new Lexus. Has purchased an extended warranty plan. The additional year Lexus gives you is more than the 3 years any other Toyota product gets.
Now, You certainly don't buy the Platinum Extended warranty the day you buy the car. You have already paid for 3 years of warranty coverage that Toyota gives every vehicle. And you paid for the additional year of coverage with the purchase of the car.
Lexus is not doing that out of the goodness of their heart. You paid 10 to 20K more for the privilege of having a nicer looking vehicle. Over the base Toyota model.
So since you have already paid for one year of Extended warranty. Do you purchase more? You need to decide is the warranty is for you. Is it for a 100K LC500 convertible? Or for a 35K basic ES350?
The more electronics and specialized items like a 4 wheel drive, entertainment system, convertible or panoramic roof. Or is the car the first year of production? Then the more chances you have of something going wrong. As the original poster of this thread knows with the amount of repairs to his first year NX200 Turbo.
I wish I was as lucky as some of the posters on this web page. Who drive their car 200K miles over 10 years and only do oil changes. I have not had that kind of luck.
In my case, Every Lexus I have purchased has had repairs that were in total of triple the cost of the 1000 dollars I paid for the warranty.
Next spring I plan on purchasing my first Plug In Hybrid. It will be a first year NX450H. With all of the problems the RAV4 Prime owners are having. If I keep the car more than 4 years. I will be be purchasing it again.
Last edited by RXWes; 05-29-21 at 10:37 AM.
05-29-21, 01:37 PM
#53
Lexus Test Driver
RXWes, if everyone was like you who can get more out of a insurance policy than what you pay into it, the insurance companies would be out of business. Insurance companies are like casinos, the house always wins, the odds are set, if the house do not win, the insurance company, in this case the house, will go out of business.
05-29-21, 02:07 PM
#55
Lexus Test Driver
I get no comfort or very little comfort from a Lexus extended warranty since in general, Lexus is a very reliable vehicle. So if sleeping better at night is what you are buying, I do not need it since I have no sleeping problem while owning my Lexus out of warranty. If properly maintain, Lexus are generally problems free for a long time.
05-29-21, 06:28 PM
#56
Generally free is the optimum word. And like I said. Every Lexus I have owned has had significant repairs past the original warranty date.
Repairs that were in excess of the cost of the Platinum warranty cost.
But like I said. You do what you feel comfortable with.
Repairs that were in excess of the cost of the Platinum warranty cost.
But like I said. You do what you feel comfortable with.
05-29-21, 11:45 PM
#57
Intermediate
Thread Starter
Car is going back in tomorrow. The difficulty starting was not resolved by the new battery.
In cold weather, the car will now start with the new battery but then stall.
Fuel pump problems came up when I was googling this issue.
In fact I found a recall notice for the 2015 Lexus NX 200t on the Lexus web site for the fuel pump stating:
‘involved vehicles are equipped with a fuel pump which may stop operating’
‘SQ1. Are there any symptoms/warnings of this condition?
’The check engine and master warning indicators on the instrument panel may illuminate, the engine may not run smoothly or fail to start and/or the vehicle may stall’
My car’s VIN is listed in the attached fuel pump recall list.
Found this out myself as Lexus never sent me a recall letter even though the recall was March last year and updated in November. I contacted Lexus customer care who organised a review by the dealer.
So back to the dealer tomorrow.
8 visits in 8 months.
Last edited by miop4000; 05-29-21 at 11:57 PM.
05-30-21, 03:20 AM
#58
Lexus Test Driver
You must have extremely bad luck or extremely good luck because you got your money back from the extended warranty, every Lexus I have owned have been problem free like most Lexus owners.
Honestly, if I had as much problems with my Lexus as you do, I would not buy another Lexus. Either you are doing some thing wrong or you have rabbit foot from the dark side in your pocket.
Last edited by The G Man; 05-30-21 at 03:55 AM.
06-01-21, 06:30 AM
#60
The G Man Either you are doing some thing wrong or you have rabbit foot from the dark side in your pocket.
You are right about my Rabbit foot. I owned a V8 Lexus ISF and I loved that car. But I'm not sure how my driving affected my Air Conditioning. Around 45K miles the A/C started blowing only warm in the front.
After 4 trips to the Dealership. Lexus finally called in a someone from HQ. They pulled the dash on the car and ended up replacing every A/C system component. If I had not had the extended warranty. I would have been charged for at least one of the visits. And would have had to complain to corporate or get a lawyer. To cover the other 3 service visits.
Instead, I dropped the keys on the advisors desk. Said let me know when its fixed and drove away in a loaner. Its that's piece of mind I pay the 1.10 a day for.
I buy Lexus because of experience with other car company's. That doesn't make Lexus perfect.
If you never had problems with your car. That's fantastic. But when I buy a 2022 Plug In NX450H next year. I will drive it for 4 years. If its worth keeping another 3. I will pay the 1.10 so I can sleep better. And keep my blood pressure lower.
You are right about my Rabbit foot. I owned a V8 Lexus ISF and I loved that car. But I'm not sure how my driving affected my Air Conditioning. Around 45K miles the A/C started blowing only warm in the front.
After 4 trips to the Dealership. Lexus finally called in a someone from HQ. They pulled the dash on the car and ended up replacing every A/C system component. If I had not had the extended warranty. I would have been charged for at least one of the visits. And would have had to complain to corporate or get a lawyer. To cover the other 3 service visits.
Instead, I dropped the keys on the advisors desk. Said let me know when its fixed and drove away in a loaner. Its that's piece of mind I pay the 1.10 a day for.
I buy Lexus because of experience with other car company's. That doesn't make Lexus perfect.
If you never had problems with your car. That's fantastic. But when I buy a 2022 Plug In NX450H next year. I will drive it for 4 years. If its worth keeping another 3. I will pay the 1.10 so I can sleep better. And keep my blood pressure lower.