NX - 2nd Gen (2022-current)

Fuel Door will not open misaligned

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Old 12-18-23, 03:02 AM
  #16  
LuxNx
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Default Fuel door not opening unless using the inside safety slider

Originally Posted by mjmcggolf
Hello, We have a 2022 NXh 350. We've had this car about one year. Let me state that the fuel door has always looked like it was misaligned. After about six months the fuel door started occasionally not opening on the initial push of the button. In less than a month the fuel door would not open at all. After taking the car in for service and finding the replacement parts were back ordered 6 weeks, our dealer told us to have someone stand outside the car and pry the fuel door open while someone sitting inside the car pressed the button..... This is a luxury SUV? Finally after getting the fuel door fixed, it works but still looks misaligned. Has anyone else had these problems?
I had the same bad Experience in an heavy Rainy day.
I did request the Application of the remedy indicated into LSB relating to such issue, but the local Dealer refused as fuel door was still opening even if being just ajar!
At the end They performed the fix that was the relubrication of the fuel door neck!!
Now it works correctly since months.
My NX is a MY2022 J production 450h+ model.
Great car after an uncountable number of Safety recalls and SW updates, but DC-DC converter fix that for Italian Market is still Waiting for operative instructions to apply remedy!!
Old 12-30-23, 10:03 AM
  #17  
TheCDN
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Originally Posted by dc88
Had the same issue with the fuel door last winter on my 450h+. Dealer fixed it, works as it should ever since.
If it helps anyone, here's the paper work for it.

dc88 - Did they replace your outer door that’s painted colour of your car too? Did it align up better than original? Mine has terrible alignment like the image shown earlier and just last night it stopped opening so I had to use access port in back hatch to fill up with fuel. I’m hoping the replacement fits much better.
Old 12-30-23, 11:07 AM
  #18  
dc88
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Originally Posted by TheCDN
dc88 - Did they replace your outer door that’s painted colour of your car too? Did it align up better than original? Mine has terrible alignment like the image shown earlier and just last night it stopped opening so I had to use access port in back hatch to fill up with fuel. I’m hoping the replacement fits much better.
Hello TheCDN, the dealership didn't replace the outer gas door. It appears the issue causing my fuel door not to open might be diffrent from yours. Regardless, you should not have to use the port in back hatch to open the fuel door.
Old 03-02-24, 06:52 PM
  #19  
ravnorodom
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For 2023 NX 350 fuel door emergency release, you can access from back cargo on the driver side and right above the little side-wall net storage. Open the cover using credit card and put your hand in the hole and reach the plastic lever right above. Pull the the plastic lever and the fuel door will open.

Pull the emergency lever to release fuel door
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Old 03-04-24, 06:33 AM
  #20  
Droid13
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Originally Posted by ravnorodom
Open the cover using credit card
that's what the $0.25 screwdriver is for.
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