Originally Posted by NX101

Hi, I just got my nx350h awd last week and i also noticed this sound when going over speed bumps... Just wanted to ask if your issue was resolved by Lexus?

Thanks,

Originally Posted by ct1223

Hi! Apparently it seems that this is a common issue with NX and RAV4 models of this generation given the number of people complaining about it. Replacing the dampers did improve things ever so slightly, but the clunk or knocking sound is still heard on some bumps!

Originally Posted by ct1223

Hi All, had recently purchased a Non-Hybrid 22' 350 F Sport and noticed there is a "Clunking/Popping" sound on the Front Suspension when going over speed bumps/humps or when driving over undulated surfaces. Had checked with a few people I've met locally and 2 of them have reported the same issue with theirs. Brought the car to my local Lexus dealer and provided them with a video recording showing the apparent sound and they decided to replace both Front Shock Absorbers/Dampers under warranty. After driving the car for about 2,000 kms since, the clunking sound did improve ever so slightly (could be a placebo however), though it is still apparent on most occasions. Is this normal and is anyone else experiencing the same thing?

I've also noticed a relatively soft squeaking sound on the rear of the car when going over speed bumps/humps on the road. Seems this is suspension related as well since the sound is highly dependent on the amount of compression generated by the shocks when going over said bumps. Is anyone experiencing these issues as well?? I don't presume this is a lemon since I've had a few people share the same issue on their new NX as well.

Thanks in advance for your thoughts!