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10,000 Mile Service

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Old 07-27-23, 02:14 PM
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Newnxer
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Default 10,000 Mile Service

How much latitude do I have in scheduling this last free service? The instructions say 10k miles or one year whichever comes first. I’m at 9,200 with year’s end in a couple of days. Can I wait till I hit nearer 10k before servicing and still get it done for free?
Old 07-27-23, 03:59 PM
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nx450plus
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I think you should check with your dealer. I believe that the 6 month is free not the 12 month. Here is a Canadian dealer I found that offers the a price with a list of the activities below. https://www.donvalleynorthlexus.com/annual-maintenance/ My 16000 km is coming up in a few months but I change my own oil and cabin filter so my dealer will do the other stuff.
Old 07-27-23, 04:53 PM
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Newnxer
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Originally Posted by nx450plus
I think you should check with your dealer. I believe that the 6 month is free not the 12 month. Here is a Canadian dealer I found that offers the a price with a list of the activities below. https://www.donvalleynorthlexus.com/annual-maintenance/ My 16000 km is coming up in a few months but I change my own oil and cabin filter so my dealer will do the other stuff.
Thanks for your feedback. But I suspect Canada and US free service intervals are different. I’m pretty positive the 10k is covered here. But my question about required timing still stands.
Old 07-27-23, 06:14 PM
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Pandaroo
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Op, you should check the t&c on your free maintenance offer. Usually, it will say 10k km or 1 uear, whichever comes first.
Old 07-27-23, 07:01 PM
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Droid13
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Originally Posted by Pandaroo
Op, you should check the t&c on your free maintenance offer. Usually, it will say 10k km or 1 uear, whichever comes first.
Yes, agree. Time is just as important as mileage!
Old 07-28-23, 02:07 AM
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spbonzo
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A service every 10k? 6000 miles? That's ridiculous. I would have expected that service intervals would be the same everywhere.
Old 07-28-23, 04:11 AM
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raviola4
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I called my dealer since 17 months now only 8k miles. Said no problem, so will schedule in fall.
Thats for free 10 k mile service etc.
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Old 07-28-23, 07:17 AM
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Originally Posted by nx450plus
I think you should check with your dealer.
I agree. No matter what any of us here think should, or should not, be right, they'll be doing the work and the billing so it's up to them.
Old 07-28-23, 07:39 AM
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Thuwaragan
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Originally Posted by spbonzo
A service every 10k? 6000 miles? That's ridiculous. I would have expected that service intervals would be the same everywhere.
It is the same (at least between Canada and US ).
In the USA it's every 5k(miles)/6 moths with oil changes every 10k(miles)/1 year (that's in miles - because US can't figure out the metric system)
In the Canada it's every 8k(kms)/6 moths with oil changes every 16k(kms)/1 year (that's in kilometers) - so the same as above. Just different units.
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Old 07-28-23, 08:47 AM
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NJLEXES
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Originally Posted by Newnxer
How much latitude do I have in scheduling this last free service? The instructions say 10k miles or one year whichever comes first. I’m at 9,200 with year’s end in a couple of days. Can I wait till I hit nearer 10k before servicing and still get it done for free?
The 2 services are included free, both the 5k (which is mostly checks & rotation) and the 10k (which) includes the Oil change & cabin filter change.
At least in my experience with my wife's 2020 NX300, both of these must be completed within the first 18 months of ownership.
Old 07-28-23, 05:29 PM
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The "whichever comes first" part of the contract is what you can't avoid. If 1 year comes first, then the mileage doesn't matter and vice versa. But ultimately it is the Service Centers decision to make. Call Joe's Lexus of Virginia or whatever the name of your dealer is and see what they say. Like someone said above, it is their decision to make, not mine or yours regardless if it makes sense. I have a 450H+ and the ICE hardly ever runs. So why do I need the mileage/date requirement? But that is the contract I signed.

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Old 07-28-23, 06:06 PM
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Farmerbone
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Originally Posted by NJLEXES
The 2 services are included free, both the 5k (which is mostly checks & rotation) and the 10k (which) includes the Oil change & cabin filter change.
At least in my experience with my wife's 2020 NX300, both of these must be completed within the first 18 months of ownership.

This is what I was told by my dealer. I paid to have the oil changed at my 5,000 mile service.....I only put 5k miles on it in the first year and I know a mechanic I trust who isn't a fan of the 10k interval for oil changes. When I was there my advisor told me I had 18 months from purchase to complete the 10k service.....which for me will be this December. I have 6500 on it now and have several trips planned in the fall so I'll be close to 10k by Dec. Either way I plan to schedule it before it expires.
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Old 07-29-23, 07:58 PM
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In the US, you will have two free maintenance services; first tire rotation, regular check ups, and my dealer offer free car hand wash and waxing. Second time they do oil change, tire rotation and car wash. All lexus in the come with free two maintenance at a 6 month intervals.
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Old 07-30-23, 07:57 AM
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Lacking a definitive answer to the question of a free service after the years end date, I had my service at exactly one years use. It included oil and filter change, tire rotation, cabin filter change, and wash and vacuum.
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Old 07-31-23, 09:20 AM
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I was wondering after free service at 10k, should we do next at 20k oil change? Or 15k?


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