NX - 2nd Gen (2022-current)

Special Service Campaign 23LC01

Thread Tools
 
Search this Thread
 
Old 09-06-23, 05:32 PM
  #1  
Doug007
Intermediate
Thread Starter
 
Doug007's Avatar
 
Join Date: Aug 2017
Location: CA
Posts: 285
Received 73 Likes on 57 Posts
Default Special Service Campaign 23LC01

Hello fellow owners. I was looking at my Lexus App yesterday and discovered quite by accident the recall listed above that addresses an issue with Safety Sense operation. Ours is a 2022 NX350H. Wondering if anyone else has discovered this or been notified.
Old 09-06-23, 05:38 PM
  #2  
lexsc4
Instructor
 
lexsc4's Avatar
 
Join Date: Apr 2001
Location: N. CA
Posts: 911
Likes: 0
Received 194 Likes on 156 Posts
Default

2024 NX350h here.

Did not see this 23LC01 on our App. Do have another one though 23LD04, has something to do with the GPS Antenna Wire Harness.
Plan to take it in at 5K service, 3.4K miles as of today.
The following 3 users liked this post by lexsc4:
Doug007 (09-07-23), Nightlight (09-09-23), romer (09-07-23)
Old 09-06-23, 07:48 PM
  #3  
azieba
Rookie
 
azieba's Avatar
 
Join Date: Jan 2023
Location: IL
Posts: 43
Received 15 Likes on 11 Posts
Default

I had received the recall notice last week for my 2023 F Sport. I scheduled an appointment for this past Tuesday. It is a software update. They first test your system to ensure it needs the update. It’s like a 30-45 min procedure. Mine took a lot longer as it failed to update 3 times. It turned out the at it is so new that Lexus had not enabled my car or model in their backend system. As soon as they did it updated immediately.

Key thing to note, after the update my Nav (14 in with the 3 yr subscription) kept asking for my PIN. After remembering my PIN I put it in and it worked fine.
The following 2 users liked this post by azieba:
Doug007 (09-07-23), NX350FSP (09-07-23)
Old 09-07-23, 04:04 AM
  #4  
Ive350h
Driver School Candidate
 
Ive350h's Avatar
 
Join Date: Feb 2023
Location: FL
Posts: 16
Likes: 0
Received 7 Likes on 5 Posts
Default Recall

Originally Posted by Doug007
Hello fellow owners. I was looking at my Lexus App yesterday and discovered quite by accident the recall listed above that addresses an issue with Safety Sense operation. Ours is a 2022 NX350H. Wondering if anyone else has discovered this or been notified.
yes also got notice in app for second key fob
will take it this monday
The following users liked this post:
Doug007 (09-07-23)
Old 09-08-23, 06:06 AM
  #5  
SexyNX2022
Driver School Candidate
 
SexyNX2022's Avatar
 
Join Date: Oct 2022
Location: ON
Posts: 22
Received 3 Likes on 2 Posts
Default

Originally Posted by Doug007
Hello fellow owners. I was looking at my Lexus App yesterday and discovered quite by accident the recall listed above that addresses an issue with Safety Sense operation. Ours is a 2022 NX350H. Wondering if anyone else has discovered this or been notified.
got it with a different id - L76


The following 2 users liked this post by SexyNX2022:
Doug007 (09-08-23), weaver483 (09-08-23)
Old 09-08-23, 07:17 AM
  #6  
Randyp1234
Advanced
 
Randyp1234's Avatar
 
Join Date: Mar 2017
Location: Illinois
Posts: 729
Received 243 Likes on 175 Posts
Default

Originally Posted by azieba
Key thing to note, after the update my Nav (14 in with the 3 yr subscription) kept asking for my PIN. After remembering my PIN I put it in and it worked fine.
Great!! Another reason for everyone to be asked their PIN number.
The following users liked this post:
Doug007 (09-15-23)
Old 09-08-23, 10:41 AM
  #7  
Newnxer
Rookie
 
Newnxer's Avatar
 
Join Date: Sep 2022
Location: VA
Posts: 25
Received 7 Likes on 7 Posts
Default

Originally Posted by Doug007
Hello fellow owners. I was looking at my Lexus App yesterday and discovered quite by accident the recall listed above that addresses an issue with Safety Sense operation. Ours is a 2022 NX350H. Wondering if anyone else has discovered this or been notified.
I also show this recall for my 2022 350h. I haven’t acted on it yet.
The following users liked this post:
Doug007 (09-15-23)
Old 09-09-23, 05:38 AM
  #8  
darkloki
Driver
 
darkloki's Avatar
 
Join Date: Feb 2014
Location: Newport Beach California
Posts: 89
Received 32 Likes on 20 Posts
Default

I love these but it's just that I need to wait a month or so to do it. My Lexus gives me a full tank of gas on any Recall. It's just that it takes me forever in my 450 to use a full tank of gas.
The following 2 users liked this post by darkloki:
Doug007 (09-15-23), SgtLip (09-10-23)
Old 09-14-23, 08:50 AM
  #9  
rogerh00
Racer
 
rogerh00's Avatar
 
Join Date: Oct 2002
Location: FL
Posts: 1,457
Received 45 Likes on 36 Posts
Default

Just had my oil changed at dealer (comp) and received the software update 23LC01
The following users liked this post:
Doug007 (09-15-23)
Old 09-16-23, 07:17 AM
  #10  
idg
Driver
 
idg's Avatar
 
Join Date: Jan 2005
Location: CA
Posts: 85
Received 10 Likes on 9 Posts
Default

My wife had the 23LC01 fix done on her car last Monday but the campaign notice still shows in her Lexus App. How does one gets rid of it?
Old 09-16-23, 07:30 AM
  #11  
azieba
Rookie
 
azieba's Avatar
 
Join Date: Jan 2023
Location: IL
Posts: 43
Received 15 Likes on 11 Posts
Default

Originally Posted by idg
My wife had the 23LC01 fix done on her car last Monday but the campaign notice still shows in her Lexus App. How does one gets rid of it?
it does take a day or two to go away in my experience. However, yours does seem to be staying longer. I don’t believe it is something you can force.
Old 09-17-23, 05:36 AM
  #12  
Dkaplan
Intermediate
 
Dkaplan's Avatar
 
Join Date: Aug 2016
Location: Il
Posts: 310
Received 136 Likes on 95 Posts
Default

I was told they can take a week.
Old 10-05-23, 09:32 AM
  #13  
chuuck1e
Pit Crew
 
chuuck1e's Avatar
 
Join Date: Dec 2005
Location: CA
Posts: 239
Likes: 0
Received 96 Likes on 57 Posts
Default

Originally Posted by darkloki
I love these but it's just that I need to wait a month or so to do it. My Lexus gives me a full tank of gas on any Recall. It's just that it takes me forever in my 450 to use a full tank of gas.
My dealer used to give me a full tank of gas on these special service campaigns. They told me no on this one. I called Lexus, who also told me no. Did anyone get a full tank of gas on this Special Service Campaign?

I believe the free gas is usually called out in the campaign instructions to the dealer. Does anyone have that document for 23LC01?
Old 10-05-23, 10:28 AM
  #14  
lexsc4
Instructor
 
lexsc4's Avatar
 
Join Date: Apr 2001
Location: N. CA
Posts: 911
Likes: 0
Received 194 Likes on 156 Posts
Default

Originally Posted by darkloki
I love these but it's just that I need to wait a month or so to do it. My Lexus gives me a full tank of gas on any Recall. It's just that it takes me forever in my 450 to use a full tank of gas.
Here is my solution, take a nice long weekend get away and use up the gas to 5% left, then take it in. Viola, full tank of free gas, nice long weekend get away. Win Win.
Old 10-06-23, 07:15 AM
  #15  
Doug007
Intermediate
Thread Starter
 
Doug007's Avatar
 
Join Date: Aug 2017
Location: CA
Posts: 285
Received 73 Likes on 57 Posts
Default

Originally Posted by chuuck1e
My dealer used to give me a full tank of gas on these special service campaigns. They told me no on this one. I called Lexus, who also told me no. Did anyone get a full tank of gas on this Special Service Campaign?

I believe the free gas is usually called out in the campaign instructions to the dealer. Does anyone have that document for 23LC01?
No fill up for me...we were down to about 60 miles in range but all we got was some free water and an Uber ride :-)
Related Topics
Thread
Thread Starter
Forum
Replies
Last Post
Malky
NX - 2nd Gen (2022-current)
2
08-15-23 02:19 PM
PhilTheD
GX - 1st Gen (2003-2009)
5
04-21-23 04:42 AM
AZJoe
RX - 3rd Gen (2010-2015)
1
12-08-13 09:40 AM
PlainJane
ES - 5th Gen (2007-2012)
11
03-04-07 09:05 AM
Ice350
Car Chat
3
08-17-04 08:56 AM



Quick Reply: Special Service Campaign 23LC01



All times are GMT -7. The time now is 03:30 AM.