When you click on links to various merchants on this site and make a purchase, this can result in this site earning a commission. Affiliate programs and affiliations include, but are not limited to, the eBay Partner Network.
You need to contact the seller and let them know you’d like a replacement part mailed since one of yours is defective. Open the order in “Purchases”, click on “more actions” under “item info”, then “contact seller”. You can explain the situation & include photos. They may require you to mail back the defective piece, but the seller is typically required to pay or reimburse you for any shipping costs. If necessary, as a last resort, EBay has a money back guarantee for most listings to cover your purchase if it arrives damaged, defective, or doesn’t arrive at all.
Hope this helps.
Originally Posted by RX350ok
Received mine today. There's a bubble/ imperfection in one of them. Any advice on how to proceed with Ebay would be appreciated.
Oh man.. from the pictures it looks so minor, you got to look under microscope, are you sure you can't live with that? You know that returning that would cost you or seller probably $50+ and then will they send you a new one or not, or will the new one would have the same condition or not, it is all questionable and a lot of head ache for you, but hey you do you
They stick on top of the glossy black.
I just received my order from the same seller and noticed a couple really small blemishes on mine as well. Another thing I noticed is the finish and color between the two pieces are slightly different.
They stick on top of the glossy black.
I just received my order from the same seller and noticed a couple really small blemishes on mine as well. Another thing I noticed is the finish and color between the two pieces are slightly different.
The imperfections/blemishes are not that big of a deal. However that finish and color mismatch would bother me. That should be returned, looks terrible and obvious that trim is a mod.
That’s the problem with these trims in multiple pieces and 3rd party suppliers. Hard to get returns processed and quality is hit or miss.
I know this is off topic but the more I see these trim pieces being added, the more that leather gear shifter looks so plain and dare I say cheap. Why couldn’t Lexus have used a higher quality leather with some nice leather stitching across the top or sides of the ****? Even a perforated leather would have given it a more premium feel. It just looks plain and vinyl looking, maybe it’s the grayish color doing that. IDK.
I know this is off topic but the more I see these trim pieces being added, the more that leather gear shifter looks so plain and dare I say cheap. Why couldn’t Lexus have used a higher quality leather with some nice leather stitching across the top or sides of the ****? Even a perforated leather would have given it a more premium feel. It just looks plain and vinyl looking, maybe it’s the grayish color doing that. IDK.
Well you can always replace your plain gear shifter with something not plain like this
They stick on top of the glossy black.
I just received my order from the same seller and noticed a couple really small blemishes on mine as well. Another thing I noticed is the finish and color between the two pieces are slightly different.
Are you happy with the look? I think it looks good in your photos...
Are you happy with the look? I think it looks good in your photos...
The blemishes are no big deal but the mismatch in the color and finish does bother me.
Those pics were taken in the garage at night, it's even more noticeable during the day/outside. If they were $20-$40 like the ones from AliExpress I would be fine but they were over 2x price from eBay so it's disappointing that the color/finish don't match. I had thought the quality might be better on the ones listed on eBay but I guess not.
Are you happy with the look? I think it looks good in your photos...
Here's another pic.
Could be the lighting but looking at the pics from the first post the color and finish between op's pieces look a lot closer than what I received.