My NX got stolen
#16
Just curious, was it on the street and easily accessible or was it behind a driveway gate and in a garage, Tow truck stealing is somewhat common for professional THIEVES.
Sorry it got stolen, bummer!
YMMV,
MidCiw3
Sorry it got stolen, bummer!
YMMV,
MidCiw3
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Sounds (06-03-24)
#17
Regardless… if you see someone tampering with your vehicle. Let it go. Walk away from it.
Do not confront anyone. Do not hurt/killed by a car crook.
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RCF93til (06-03-24)
#18
Driver
Thread Starter
Lexus Canada needs to do more and as you said they might need to do an update to protect programming of keys. Reality is. If they want your car they can just lift it from it's wheels and then tow it away. Cover it will a large faraday bag and the car will no longer have any 4G/ GPS signals. No matter what protection you have it's done.
Last edited by buhdeh; 06-03-24 at 04:25 AM.
#19
How about security window film for the back windows. I haven't used the product but saw this on youtube.
https://www.youtube.com/watch?v=3tykhdkUG00
https://www.youtube.com/watch?v=3tykhdkUG00
this is how newer vehicles are done
#20
You would wonder why Mazda are not being stolen. There is no demand in Africa? I doubt they have a more secure system than the TSK that they implemented. This new method is not going through the canbus, but programming a new set of keys. His original keys do not work anymore which tells me they erased all keyfobs and programmed a new set.
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lsft (06-03-24)
#21
Racer
Unfortunately, preventing keys from being programmed may remain an elusive task. With many jurisdictions implementing right to repair rules that has made supporting key programmers almost a legal requirement. I can hop onto Amazon and pick up a sophisticated Autel key programmer tool that will work with most cars, and get lifetime updates, for just a few hundred dollars. If readily available commercial tools don't do the job, I'm sure enterprising people can create even better tools for the thief on the go.
#22
Driver
Thread Starter
Interior panels are all mangled. Likely have to replace a lot of the wiring and interior parts. I'm told it's looking like a huge amount of work. Probably multiple weeks if not months. As per usual with garbage Lexus, it will take weeks to months just to get the parts in because nothing is in stock. For reference, I drove with no backup camera for nearly 2 months (again, no ETA because nothing is in stock and everything is considered "backordered") before they received the part and replaced it the last time I had to order a part.
I will never buy another Lexus again. I kind of wish the vehicle wasn't recovered so I could just buy something else and not deal with this.
Anyways, hope none of you guys (especially in Canada) never have to deal with this.
I will never buy another Lexus again. I kind of wish the vehicle wasn't recovered so I could just buy something else and not deal with this.
Anyways, hope none of you guys (especially in Canada) never have to deal with this.
Last edited by buhdeh; 06-03-24 at 12:11 PM.
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lsft (06-03-24)
#24
Driver
Thread Starter
#25
That stolen ES I mentioned earlier, it took about 5 months for all the parts to arrive and be installed. Yes, there are still issues with replacement parts, especially those that are oddballs like interior trim bits and harnesses. The one that took the neighbour the longest to get was the power cable for the Lexus dash camera he had in the car that they ripped off when they stole the car. I'm sure all the other manufacturers are still having issues as well, this is not a Lexus or Toyota specific thing. The neighbours dealership lent him a car once he was out of insurance coverage for a rental, so maybe you can harp on yours to help out?
#26
What I find puzzling is that Toyota and Lexus, known for their reliability and easy access to parts due to their status as leading automakers, are currently facing significant issues with the supply and demand of replacement parts. People choose Lexus and Toyota vehicles because they are reliable and because parts are typically readily available. It's disappointing to discover that the company is struggling with back-ordered parts. After going through this thread, immediately ordered an AirTag for my car.
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buhdeh (06-03-24)
#27
What I find puzzling is that Toyota and Lexus, known for their reliability and easy access to parts due to their status as leading automakers, are currently facing significant issues with the supply and demand of replacement parts. People choose Lexus and Toyota vehicles because they are reliable and because parts are typically readily available. It's disappointing to discover that the company is struggling with back-ordered parts. After going through this thread, immediately ordered an AirTag for my car.
As for the air tag, I have a Samsung tag in mine, although based on my experience and those here, I would not want my car back. That's what happened with our 2020 RX that this NX replaced, somebody is likely driving it around Dubai with the winter tires still on it (LOL). I would not want to take on the depreciated value of a theft recovery of my car. I have insurance that covers me for 5 years full value replacement, which means if the car is stolen or wrecked within 5 years, I get back all that I paid for it minus the deductible. So if it's stolen and hopefully not recovered, I'll have the $$ to pay for a new Mazda.
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buhdeh (06-03-24)
#28
Driver
Thread Starter
There are thousands of parts in a car. All manufacturers try to stock those that are usually required but when a car is stolen and the interior is ripped apart, parts are damaged that are not high volume replacements. Cut them some slack, they can't warehouse every part everywhere!
As for the air tag, I have a Samsung tag in mine, although based on my experience and those here, I would not want my car back. That's what happened with our 2020 RX that this NX replaced, somebody is likely driving it around Dubai with the winter tires still on it (LOL). I would not want to take on the depreciated value of a theft recovery of my car. I have insurance that covers me for 5 years full value replacement, which means if the car is stolen or wrecked within 5 years, I get back all that I paid for it minus the deductible. So if it's stolen and hopefully not recovered, I'll have the $$ to pay for a new Mazda.
As for the air tag, I have a Samsung tag in mine, although based on my experience and those here, I would not want my car back. That's what happened with our 2020 RX that this NX replaced, somebody is likely driving it around Dubai with the winter tires still on it (LOL). I would not want to take on the depreciated value of a theft recovery of my car. I have insurance that covers me for 5 years full value replacement, which means if the car is stolen or wrecked within 5 years, I get back all that I paid for it minus the deductible. So if it's stolen and hopefully not recovered, I'll have the $$ to pay for a new Mazda.
#29
There are thousands of parts in a car. All manufacturers try to stock those that are usually required but when a car is stolen and the interior is ripped apart, parts are damaged that are not high volume replacements. Cut them some slack, they can't warehouse every part everywhere!
As for the air tag, I have a Samsung tag in mine, although based on my experience and those here, I would not want my car back. That's what happened with our 2020 RX that this NX replaced, somebody is likely driving it around Dubai with the winter tires still on it (LOL). I would not want to take on the depreciated value of a theft recovery of my car. I have insurance that covers me for 5 years full value replacement, which means if the car is stolen or wrecked within 5 years, I get back all that I paid for it minus the deductible. So if it's stolen and hopefully not recovered, I'll have the $$ to pay for a new Mazda.
As for the air tag, I have a Samsung tag in mine, although based on my experience and those here, I would not want my car back. That's what happened with our 2020 RX that this NX replaced, somebody is likely driving it around Dubai with the winter tires still on it (LOL). I would not want to take on the depreciated value of a theft recovery of my car. I have insurance that covers me for 5 years full value replacement, which means if the car is stolen or wrecked within 5 years, I get back all that I paid for it minus the deductible. So if it's stolen and hopefully not recovered, I'll have the $$ to pay for a new Mazda.
P.S. I love my NX/Lexus and wouldn't want to wait that long for a part!
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Sounds (06-04-24)
#30
Lexus Test Driver
That last part of the last sentence says it all to me. I have a steering wheel lock. I doubt if the thieves that took you car would have been deterred by that, these are pros. They would likely have cut it with bolt cutters or perhaps a portable grinder.
Have said this many times, if mine's stolen, I'm buying something else. The new Mazda CX70/90 are looking pretty good. Police told a neighbour when his 2022 ES350 was stolen last year that the best way to prevent theft of a Lexus is to buy a Mazda. They are never stolen.
Have said this many times, if mine's stolen, I'm buying something else. The new Mazda CX70/90 are looking pretty good. Police told a neighbour when his 2022 ES350 was stolen last year that the best way to prevent theft of a Lexus is to buy a Mazda. They are never stolen.