Randyp1234

2022 NX 350 - has anyone had issues with struts squeaking and/or groaning pulling in to driveway approaches or even mild acceleration with the wheel turned like pulling in to parking places?

TheCDN

Yup. After a 700-1,000 miles it began to go away though. The dealer said it's not uncommon, all the rubber bushings used in the suspension components like the sway bars and their end-links, strut tower bushings, coil spring seat bushings etc, when new can at times make a few noises but after they've worn in slightly, gotten dirty washed etc, they've gone completely quiet for me.

Randyp1234

Thanks. This is at 23,000 miles. The dealer says they can't duplicate it and say that my wife would have to brin the car in and show them. The problem is that they're 90 miles away, aren't open on Saturdays, and we work full-time.

Droid13

Based on your description, it sounds like an issue with the top strut mount, maybe defective. On another car I had the bearing or bushing or whatever it had at the top was done, and it sounded like cats fighting when I turned the corner.

TheCDN

Sorry to hear that Randy1234. That's a fair trip to make to the dealer.

Could you possibly setup your phone and video it happening possibly? The mic's on theses new phones are incredible, you could rest it near the floor boards or wherever you here it coming from and get a few clips of it making the sound, make sure no other noise source is around, so turn off hvac fan, close up windows and anything loose in the interior like change, purse, packages. I had to take videos for my issue to prove my drivers side blind spot monitor was lighting up when there was nothing there. Problem from the dealer was that it worked as it should and they never could catch it acting up so I had to take numerous videos to show them. Now for me the defective part was obvious, for you that's where the dealer's integrity comes in. It may take them some time to figure out what's making the noise and get Lexus to approve replacement costs. It should most likely be the struts or the sway bar components that are the culprits.

Randyp1234

I'd probably pursue this a little more aggressively, but what we'd really like to do is trade the car off for either a clean 2021 or another make/model.

jatwell

I believe there was a recall on the ‘22 for possible missing welds in the front strut area. Seems like very few vehicles were affected, but if you have not had the dealer check, that might be a possibility.

Farmerbone

I have noticed this issue as well with my '22 NX F-Sport if I go over a speed bump or something with the radio off. Can't say I've noticed it in general when driving though.

websurfer

I wonder if you can record it on video or have a dashcam that records the issue when it happens. So there will be evidence of the issue.

NXWes

The problem is that they're 90 miles away, aren't open on Saturdays, and we work full-time


What Lexus dealership doesn’t have the service department open on Saturdays?

Randyp1234

That's what my wife said she was told.

jatwell

Flow Lexus service in NC isn’t open on Saturday either. Not ideal.

ct1223

Heard this is a common issue inherited from the RAV 4. Quite disappointed myself as I’ve had this squeaking rear suspension since car was new. Mine is heard during compression when going over speed bumps/humps.

Dealer has replaced my dampers under warranty but the sound persists. I guess it’s a trait of the car, but pretty disappointing considering my other cars don’t have this problem. NX350 F Sport