When you click on links to various merchants on this site and make a purchase, this can result in this site earning a commission. Affiliate programs and affiliations include, but are not limited to, the eBay Partner Network.
So today has been super frustrating. My shiny new NX (which I've been anticipating for about 18 months now) arrived at the dealer last week, but because my wife/co-purchaser was out of town I wasn't able to complete the transaction. She came home yesterday, so today was supposed to be the big day...but because I am financing through my credit union and not Lexus (I'm getting 2.11% from the credit union, and Lexus won't go below 2.9%) I was supposed to bring a check from my credit union for the difference between my down payment and the transaction price. I suppose I should have figured that out ahead of time, but in fact I've never not financed a car through the dealership so this has never come up before - every dealer to this point has been willing to beat the financing I came in the door with. It was about 6pm when we figured this out, too late to go to my credit union to pick up a check. So, we try again tomorrow.
The good news is, we did the initial walkaround before we started on the paperwork, so I have seen the car. The Cloudburst Gray looks great! The Palomino interior wasn't my first choice and I had never seen it in person before today, but I can tell that I will get used to it fairly quickly. Most importantly, my wife likes the vehicle. For reasons I am not entirely clear on she didn't want to look at cars or test drive them with me, so I was worried that she would think it's too small. But she said the size is fine, plus she likes the tech features - she was quite taken by the kick sensor for the rear hatch. We didn't get to play with the good stuff on the inside, but I expect she'll like that as well. So if all goes well tomorrow, maybe I'll have a car.
Sounds like you were just a little excited! Usually the dealer will tell you what the outstanding balance is going to be so you can prepare a cheque. This would also include any weird stuff like licensing that may not be on your bill of sale.
My wife is the same, rarely comes for a test drive, goes to a dealership, or care what I buy. As long as it has a full power passenger seat, she doesn't care.
And had I thought to ask, I am sure they would have done so - unfortunately I didn't think to do so, as I've always been spoiled in the past with dealer financing. On the plus side, though, it may have been good that we did it this way - somehow they forgot the $500 charge for 'premium' paint (which Cloudburst Gray is for some reason) when we negotiated the deal originally, so had I asked for that outstanding balance electronically it probably would have magically appeared. Fortunately, Nalley Lexus was good about honoring the original agreement we made, so no worries there.
The good thing about having to go back...I was chatting with the salesguy for a bit, and it turns out he's into older pickup trucks. I told him I'd bring my '80 F-150 when I come back today, I'm going to try to park it as close to the gorgeous red LC500 they have as I can, and see if I can induce some depreciation.
No $500 charge for our Cloudburst here either. (Canadian-built)
We had a similar experience that caused a delay- waiting for an update on the car, I emailed the salesman to ask if it was built. He replied "good news, it should be arriving today!" I asked him to let us know the next steps. At 5:05 (Friday afternoon) he called to report it arrived and they need to call my insurance agent (that closed at 5:00) for coverage verification.
I was fortunate in that I *did* think to contact my insurance company before going to the dealership yesterday. Interesting thing there - I of course had to provide a VIN to Allstate, but my agent kept getting an error when she tried to enter it into the system on her side. I was pulling the VIN from the quote the dealer sent me, I even sent her a photo of the document to make sure she was entering the same number, no dice. We eventually gave up and agreed that the first thing I would do on arriving at the dealer would be to send her a photo of the VIN plate on the vehicle...
...which turned out to be different from what the dealer had provided me. I did not know this, but apparently vehicles that have not yet been built get a temporary VIN. So the value I gave her wasn't a real VIN, which explains why I was never able to get any of the online trackers or Monroney sticker thing to work. Fortunately we got that figured out, and I am now covered on a vehicle that I don't quite own just yet.
Thanks! I’m very pleased with it so far. It’s an NX350 with the Premium package plus the 14” nav system and 20” wheels. Total price out the door was $55,300, including GA taxes and about $1600 in paint protection and window tint. Otherwise it was MSRP.
I’ve only put about 20 miles on it so far, coming home from the dealer and a couple of test runs around the neighborhood. I’ll get a much better feel for it this weekend, we’re doing about 300 miles round trip to my folks’ place in Alabama. Can’t wait!