NX - 2nd Gen (2022-current)

One key fob :-( (Merged single key fob issue threads)

Thread Tools
 
Search this Thread
 
Old 07-21-23, 06:02 PM
  #106  
MerlinMc
6th Gear
 
MerlinMc's Avatar
 
Join Date: Apr 2006
Location: CA
Posts: 6
Received 1 Like on 1 Post
Default

Once again, thanks very much for the replies. Very much appreciated.

For those of you who received only one key fob, how is the second driver operating the vehicle?
Old 07-21-23, 06:14 PM
  #107  
Sounds
Advanced
 
Sounds's Avatar
 
Join Date: May 2023
Location: Pa
Posts: 567
Received 173 Likes on 147 Posts
Default

1 fob and last minute surprise is real BS. I do not have a credit card key and the Lexus app does not work.
Old 07-22-23, 05:55 AM
  #108  
Kodiak412
Rookie
 
Kodiak412's Avatar
 
Join Date: Jul 2023
Location: Virginia
Posts: 41
Received 25 Likes on 16 Posts
Default

I just picked up a 350h in the middle of this month (July 2023). I recieved one key, and a digital "key card" that is supposed to work just like a key. However I believe this card was part of the Lexus Digital Key option, that IMO is a small fortune for what you get. Maybe there is more to it but it just looks like a cash grab to me.

The dealer said that cars that people recieved in Dec and Jan are just getting the 2nd key now. So figure about 6 months for that second key.
Old 07-22-23, 06:05 AM
  #109  
FastFord
Racer
 
FastFord's Avatar
 
Join Date: Apr 2016
Location: ON
Posts: 1,387
Received 345 Likes on 261 Posts
Default

When I got mine last November, I got two keys and the Card thing.

I guess the chips ran dry?
Old 07-22-23, 09:04 AM
  #110  
lsft
Racer
 
lsft's Avatar
 
Join Date: Apr 2015
Location: Ontario
Posts: 1,392
Received 613 Likes on 414 Posts
Default

The following users liked this post:
Kodiak412 (07-22-23)
Old 07-22-23, 07:07 PM
  #111  
GXWes
Pit Crew
 
GXWes's Avatar
 
Join Date: Sep 2022
Location: FL
Posts: 210
Likes: 0
Received 93 Likes on 74 Posts
Default

Originally Posted by MerlinMc
Has anyone else received only one key?
If you walk into any Lexus dealership today. They will sell you a key that works on your car. Be it just like the factory ones. Or a valet style or the thin credit card type.

It's too late now since you took delivery. But all you had to say was

" I will give you a check for 70.000 dollars. When I have two keys "

Trust me. The dealership will find a key that works
The following users liked this post:
Sounds (07-22-23)
Old 07-22-23, 07:28 PM
  #112  
Sounds
Advanced
 
Sounds's Avatar
 
Join Date: May 2023
Location: Pa
Posts: 567
Received 173 Likes on 147 Posts
Default

Originally Posted by GXWes
" I will give you a check for 70.000 dollars. When I have two keys "

Trust me. The dealership will find a key that works
Worked for me.
Old 07-22-23, 08:45 PM
  #113  
43sbest
Pit Crew
 
43sbest's Avatar
 
Join Date: Jan 2023
Location: FL - Florida
Posts: 148
Received 100 Likes on 70 Posts
Default

Originally Posted by MerlinMc
Just took delivery of a 2024 NX 450h+. In order to get the options and color desired + no fees, no markups or no dealer add-ons, we purchased from a nearby state. Had the car shipped to avoid putting on extra miles.

The car arrived in good condition. When I pressed the carrier for the second key, he explained that he had asked the same question when picking up the car from the dealer. I immediately asked the dealer and they replied that's correct -- only one regular key fob though you do have a second manual key. Also explained that Lexus will be sending you a letter in by regular mail. While I can get into the car with the manual key, not clear who to start it without a fob. The dealer blamed the one key on the "chip shortage."

No mention of only one key until after the deal was done. Our experience on previous Lexus vehicles has always been favorable, but this seems shady.

Has anyone else received only one key?
There's a "so called" chip shortage for the fobs because of the tech overkill on the new NX and RX. Have you ever owned a car that you had to put your finger over a sensor on the door handle to lock the car, that's not only tech overkill but just plain stupid. Apparently a proximity fob is to simple.
Old 07-22-23, 09:10 PM
  #114  
jihui88
Driver
 
jihui88's Avatar
 
Join Date: Jun 2023
Location: NY
Posts: 58
Received 15 Likes on 13 Posts
Default

Same for me, picked up 2024 350h on June, one key with sticker on driver 2nd window saying only one key upon delivery due to chip shortage.
Old 07-22-23, 09:12 PM
  #115  
Droid13
Racer
 
Droid13's Avatar
 
Join Date: Dec 2012
Location: Toronto, ON
Posts: 1,680
Received 603 Likes on 423 Posts
Default

Originally Posted by 43sbest
There's a "so called" chip shortage for the fobs because of the tech overkill on the new NX and RX. Have you ever owned a car that you had to put your finger over a sensor on the door handle to lock the car, that's not only tech overkill but just plain stupid. Apparently a proximity fob is to simple.
Actually all that stuff is ancient now, been around for over 15 yrs. Both my 2007 Camry Hybrid and 2010 RX had exactly the same functionality from the fob including the touch sensor for external lock. Subaru uses the same system as well. The only thing actually new on the NX regarding exit/entry is the safe exit system and the digital key, which really isn't fob related.
The following users liked this post:
SdeGat (07-24-23)
Old 07-23-23, 02:49 PM
  #116  
MerlinMc
6th Gear
 
MerlinMc's Avatar
 
Join Date: Apr 2006
Location: CA
Posts: 6
Received 1 Like on 1 Post
Default

Originally Posted by Sounds
Worked for me.
What key did they provide for the the second key?
Old 07-23-23, 02:52 PM
  #117  
Sounds
Advanced
 
Sounds's Avatar
 
Join Date: May 2023
Location: Pa
Posts: 567
Received 173 Likes on 147 Posts
Default

Originally Posted by MerlinMc
What key did they provide for the the second key?
factory fob.
Old 07-24-23, 01:45 PM
  #118  
lexsc4
Instructor
 
lexsc4's Avatar
 
Join Date: Apr 2001
Location: N. CA
Posts: 911
Likes: 0
Received 194 Likes on 156 Posts
Default

Took delivery on my wife's 24 NX350h (Japan built) on 4/23/23. Only 1 key fob came delivery, the Salesperson did informed me on this before the purchase.

Received an email from Lexus Corporate on 5/17/23, saying they are working on the 2nd fob but no definite date.....it is a waiting game now.
Old 07-25-23, 11:32 AM
  #119  
gzorn
Pit Crew
 
gzorn's Avatar
 
Join Date: May 2003
Location: Connecticut
Posts: 140
Likes: 0
Received 7 Likes on 7 Posts
Default

My wife bought a 2023 NX350H in March. Got one fob, called Lexus today, said we are in Phase 3 and they are only in Phase 1, they are hoping by end of year
Old 07-25-23, 11:57 AM
  #120  
IS350atWOT
Intermediate
iTrader: (1)
 
IS350atWOT's Avatar
 
Join Date: Jun 2009
Location: AR
Posts: 470
Likes: 0
Received 5 Likes on 3 Posts
Default

An email I received from Lexus stated I'd get my second key fob in September 2023. I bought my NX in February.


Quick Reply: One key fob :-( (Merged single key fob issue threads)



All times are GMT -7. The time now is 06:18 AM.