NX - 2nd Gen (2022-current)

Engine won't start after remote start

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Old 11-10-22, 06:08 PM
  #1  
StraySheep
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Default Engine won't start after remote start

​Just found this condition today where the car won't start even if you have your key remote with you.
Try this and see if you experience the Engine no start condition. Mine is NX350h

1. Lock car and make sure key remote is away from car.
2. Use Lexus app to remote start.
3. After 15 sec or more, use Lexus app to stop engine.
4. Use Lexus app to unlock.
5. With your Lexus key remote open the already unlocked door sit inside and press brake pedal and start button. The car will not start. I tried a few times and same result.

To start the car again you need to either press the unlock button on remote once or lock then unlock the car with your key remote or smart touch.

What do you think? Is this a software bug or it's supposed to be like that for safety reasons.

Last edited by StraySheep; 11-11-22 at 05:53 AM.
Old 11-11-22, 04:47 AM
  #2  
compdr59
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Originally Posted by StraySheep
​Just found this condition today where the car won't start even if you have your key remote with you Try this and see if you experience the Engine no start condition. Mine is NX350h

1. Lock car and make sure key remote is away from car.2. Use Lexus app to remote start.
3. After 15 sec or more, use Lexus app to stop engine.
4. Use Lexus app to unlock.
5. With your Lexus key remote open the already unlocked door sit inside and press brake pedal and start button. The car will not start. I tried a few times and same result.

To start the car again you need to either press the unlock button on remote once or lock then unlock the car with your key remote or smart touch.

What do you think? Is this a software bug or it's supposed to be like that for safety reasons.
Was there a message to place your key next to the start/stop switch? I’ve seen this behavior a few times when just unlocking the car with the app and trying to start it. I believe it’s an anti theft feature.
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Old 11-11-22, 12:15 PM
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weaver483
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This happened to me one morning. I called the dealer and talked to a couple service people and they had me try several things that didn't work. While I had them on the phone I locked and unlocked the doors (trying anything I could think of) with the key fob and it started. I don't know if thats for theft prevention or a bug.
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