Nx350 door handle button frozen
#16
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I am also experiencing the frozen door issue. The temperature was -5 celsius and 3 of the four doors were stuck. It seems if I hold my fingers and squeeze the sensor/handle it will eventually release. Only the front passenger door seems to be working without issue. Mine is a Canadian made NX 350h. I am going to call the local dealer this week.
Toby
Toby
#17
Driver School Candidate
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I am also experiencing the frozen door issue. The temperature was -5 celsius and 3 of the four doors were stuck. It seems if I hold my fingers and squeeze the sensor/handle it will eventually release. Only the front passenger door seems to be working without issue. Mine is a Canadian made NX 350h. I am going to call the local dealer this week.
Toby
Toby
#20
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I own the 450h+ made in Japan and park it outside in an uncovered area. Unfortunately, I have encountered the same issues with the driver's door freezing in temperatures around -8°C. While keeping my warm fingers on the sensor eventually allows the door to release, I usually just use the passenger side door instead. Fortunately, the passenger side door has not frozen yet.
I have also been experiencing issues with the fuel filler door becoming frozen and now the fuel door is not springing open on a regular basis. This now requires a two-person operation, with one person holding the button while the other manually opens the fuel door.
I was wondering if anyone else has experienced the fuel door issues? Will these issues be covered under the Lexus warranty?
I have also been experiencing issues with the fuel filler door becoming frozen and now the fuel door is not springing open on a regular basis. This now requires a two-person operation, with one person holding the button while the other manually opens the fuel door.
I was wondering if anyone else has experienced the fuel door issues? Will these issues be covered under the Lexus warranty?
#21
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#22
Driver School Candidate
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I own the 450h+ made in Japan and park it outside in an uncovered area. Unfortunately, I have encountered the same issues with the driver's door freezing in temperatures around -8°C. While keeping my warm fingers on the sensor eventually allows the door to release, I usually just use the passenger side door instead. Fortunately, the passenger side door has not frozen yet.
I have also been experiencing issues with the fuel filler door becoming frozen and now the fuel door is not springing open on a regular basis. This now requires a two-person operation, with one person holding the button while the other manually opens the fuel door.
I was wondering if anyone else has experienced the fuel door issues? Will these issues be covered under the Lexus warranty?
I have also been experiencing issues with the fuel filler door becoming frozen and now the fuel door is not springing open on a regular basis. This now requires a two-person operation, with one person holding the button while the other manually opens the fuel door.
I was wondering if anyone else has experienced the fuel door issues? Will these issues be covered under the Lexus warranty?
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#24
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I have not personally experienced this problem with my NX350h but the car is garaged overnight so isn't normally subjected to freezing conditions.
https://www.lexusownersclub.co.uk/fo...button-frozen/
Last edited by SenorValas; 01-09-23 at 03:02 AM. Reason: Typo
#25
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I have also been experiencing issues with the fuel filler door becoming frozen and now the fuel door is not springing open on a regular basis. This now requires a two-person operation, with one person holding the button while the other manually opens the fuel door.
I was wondering if anyone else has experienced the fuel door issues? Will these issues be covered under the Lexus warranty?
I believe that Lexus are aware of this problem and are investigating the best possible solution and may issue a recall for it.
By the way - if this happens again and you are on your own, there is a way of manually releasing the flap from within the trunk area, as follows:-
Open the trunk - on the same side as the flap you will see a square cut-out in the trunk lining (just above the small netted pocket). Carefully remove this cut-out (using a blunt instrument or a trim removal tool). Put your right hand in the hole and feel for a small lever. Gently pull the lever towards you and prise open the flap with the fingers of your left hand at the same time.
Last edited by SenorValas; 01-09-23 at 03:14 AM.
#26
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Appointment today with Lexus dealership, not where I purchased though, one closer to home, yes this is a warranty issue. Took video this morning because it is suppose to warm up and probable wont be frozen at dealership, 2 out of 4 doors still frozen handles.
#27
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Today was more mild here in Nova Scotia (-1 this morning but warming now in the sun) and the doors were a little slow to react (5-8 seconds to open) but they did open. I just booked an appointment with the dealer but I am not going to hold my breath that they will find anything. I more just want it recorded somewhere that I am having the issues to Lexus becomes aware and there is a record somewhere. So far in Nova Scotia we have had a very mild winter and last weekend was the first real cold temperatures for us (lows of -6).
Toby
Toby
#28
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Did they mention the cause?
#29
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Took my NX today to the dealership and of course it was warm enough at 11:30 that all doors were normal. I did take a video of the issue which was beneficial. We left the car with the dealer and I strongly encouraged them to wash the car and park outside and we are getting freezing rain as I type, and hopefully the problem will show up in the morning.The service advisor stated the 2023 model year has a new door handle design and all 4 may need to be replaced. Lexus Canada will also be consulted.
I will update further when I receive updates.
I encourage everyone experiencing this issue to go to a Lexus dealership and report this issue.
I will update further when I receive updates.
I encourage everyone experiencing this issue to go to a Lexus dealership and report this issue.
#30
Driver School Candidate
Thread Starter
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Took my NX today to the dealership and of course it was warm enough at 11:30 that all doors were normal. I did take a video of the issue which was beneficial. We left the car with the dealer and I strongly encouraged them to wash the car and park outside and we are getting freezing rain as I type, and hopefully the problem will show up in the morning.The service advisor stated the 2023 model year has a new door handle design and all 4 may need to be replaced. Lexus Canada will also be consulted.
I will update further when I receive updates.
I encourage everyone experiencing this issue to go to a Lexus dealership and report this issue.
I will update further when I receive updates.
I encourage everyone experiencing this issue to go to a Lexus dealership and report this issue.