Disappointed with Lexus reliability on the RCF
#1
Rookie
Thread Starter
Disappointed with Lexus reliability on the RCF
One of the reasons I bought the Lexus RCF was for Lexus' stellar brand on reliability and quality. However, that was not what I experienced with my RCF. Bought the car brand new, and noticed the steering was off. Bad alignment @400 miles. Ok, that could happen to any car. Then came the fuel pump @3000 miles, Ok, it was just my luck. Then the 2nd fuel pump failed @6000 miles. How hard is it to get a fuel pump right on an engine that was lifted from the ISF that's been in production for many years? Then came the check engine light @9000 miles. WTF Lexus. Haven't even hit the 10K service yet on a brand new car and multiple problems. Called the Lexus HQ up and started a lemon case. They said they would get back to me in 7-10 days. Three weeks pass by...nothing. Called them back up, and the service rep told me a case had not been started. WTF Lexus, I am very very disappointed.
Who on here has lemoned their RCF? or feeling the same? Sorry just wanted to vent.
Who on here has lemoned their RCF? or feeling the same? Sorry just wanted to vent.
#4
One of the reasons I bought the Lexus RCF was for Lexus' stellar brand on reliability and quality. However, that was not what I experienced with my RCF. Bought the car brand new, and noticed the steering was off. Bad alignment @400 miles. Ok, that could happen to any car. Then came the fuel pump @3000 miles, Ok, it was just my luck. Then the 2nd fuel pump failed @6000 miles. How hard is it to get a fuel pump right on an engine that was lifted from the ISF that's been in production for many years? Then came the check engine light @9000 miles. WTF Lexus. Haven't even hit the 10K service yet on a brand new car and multiple problems. Called the Lexus HQ up and started a lemon case. They said they would get back to me in 7-10 days. Three weeks pass by...nothing. Called them back up, and the service rep told me a case had not been started. WTF Lexus, I am very very disappointed.
Who on here has lemoned their RCF? or feeling the same? Sorry just wanted to vent.
Who on here has lemoned their RCF? or feeling the same? Sorry just wanted to vent.
#6
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#8
Mine has rattles everywhere, tranny now whining like crazy, parking brake doesn't hold the car, battery went completely dead for no reason (hasn't happened again), so also disappointed at Lexus myself. But your issues are just ridiculous. You might have to wait for a 3rd pump to invoke the lemon law, but it'll happen, as it seems to be the wire harness/connector in your car, and will keep eating fuel pumps. In my case, will just trade the car in, as my issues are much farther than yours to qualify as a lemon... but it's not far from that IMO. Probably built on a Friday, with everybody involved in a bad mood. Ha ha. Will keep it for a few more months, until I can thoroughly research and test drive my next car. And no more first-year model car... EVER! Good luck man, and please keep us posted.
#9
Rookie
Thread Starter
So my check engine light turned out to be a non-issue. Apparently, if you use the Enform app to remote start your car (one of the best features) you need to wait around 20 seconds after it automatically turns off when you open the door before you start the engine again once inside. Otherwise, apparently a check-engine light is thrown. Not sure if I believe this but anyhow they cleared the check-engine light and it hasn't come back on.
I also called Lexus and after dropping some words around getting a Lemon Law lawyer, they had a case manager call me back same day. I was given a direct number and a case number. We'll see how long this lemon process takes.
I also called Lexus and after dropping some words around getting a Lemon Law lawyer, they had a case manager call me back same day. I was given a direct number and a case number. We'll see how long this lemon process takes.
#10
Lexus Test Driver
So my check engine light turned out to be a non-issue. Apparently, if you use the Enform app to remote start your car (one of the best features) you need to wait around 20 seconds after it automatically turns off when you open the door before you start the engine again once inside. Otherwise, apparently a check-engine light is thrown. Not sure if I believe this but anyhow they cleared the check-engine light and it hasn't come back on.
I also called Lexus and after dropping some words around getting a Lemon Law lawyer, they had a case manager call me back same day. I was given a direct number and a case number. We'll see how long this lemon process takes.
I also called Lexus and after dropping some words around getting a Lemon Law lawyer, they had a case manager call me back same day. I was given a direct number and a case number. We'll see how long this lemon process takes.
Again, I think some else is causing it. I remember back when the 2001 996 twin turbo first came out and were suffering tail failures. Mine got stuck also. That turned out to be an instrument gauge cluster and was fixed by replacing the entire instrument gauge cluster. The tail failures had nothing to do with the tail.
#11
Lexus Test Driver
Mine has rattles everywhere, tranny now whining like crazy, parking brake doesn't hold the car, battery went completely dead for no reason (hasn't happened again), so also disappointed at Lexus myself. But your issues are just ridiculous. You might have to wait for a 3rd pump to invoke the lemon law, but it'll happen, as it seems to be the wire harness/connector in your car, and will keep eating fuel pumps. In my case, will just trade the car in, as my issues are much farther than yours to qualify as a lemon... but it's not far from that IMO. Probably built on a Friday, with everybody involved in a bad mood. Ha ha. Will keep it for a few more months, until I can thoroughly research and test drive my next car. And no more first-year model car... EVER! Good luck man, and please keep us posted.
#13
Pit Crew
iTrader: (2)
I'm nearing 10K miles in about a year now and the only issue I've had is this display anomaly while exclusively in music mode:
Perhaps my RCF got a little excited about the promise of oxy, but as soon as I restarted the car, it went away. If it does it again, I'll have the dealer take a look at it.
Otherwise, I still have immense faith in the quality/reliability/durability of the brand. Very happy 10K miles thus far and I expect the same for as long as I'm an owner.
Perhaps my RCF got a little excited about the promise of oxy, but as soon as I restarted the car, it went away. If it does it again, I'll have the dealer take a look at it.
Otherwise, I still have immense faith in the quality/reliability/durability of the brand. Very happy 10K miles thus far and I expect the same for as long as I'm an owner.
Last edited by CYKBC; 08-08-16 at 07:20 PM.
#15
Instructor
iTrader: (3)
I purposely leave my wing in the up position and it was back down after the 5k service and fuel pump TSIB fix. Had to raise it w/ button then go into settings to disable. That is temporary until I get my new CF wing which seems to be stuck in customs at the port in CA.