Radio/NAV Screen Keeps Resetting
#16
Driver School Candidate
Join Date: Dec 2014
Location: CO
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+1 to SleepKing, my RC-F happened this afternoon as well, but the wife's IS is okay so far. Made appt for Friday, but may cancel. I am going to try the battery trick as well.
#21
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I'm happy it's not only me but annoyed that it's occurring to all of us, this is insane I've had so many issues with my RCF and I'm sure their going to advise use to bring it and stay a couple of days at the dealer which is ridiculous. Hope this is resolved without taking it in.
#23
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My system also started resetting about every 10 seconds and will not stop. I just head from the dealer and it is a nationwide issue caused by a satellite outage (Evidently need to reboot the satellite LMAO).
The dealer offered to reset my system which they say takes about 30 minutes. If I only didn't need to drive 45 minutes each way to get it reset!
The dealer offered to reset my system which they say takes about 30 minutes. If I only didn't need to drive 45 minutes each way to get it reset!
#24
Lexus Test Driver
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My system also started resetting about every 10 seconds and will not stop. I just head from the dealer and it is a nationwide issue caused by a satellite outage (Evidently need to reboot the satellite LMAO).
The dealer offered to reset my system which they say takes about 30 minutes. If I only didn't need to drive 45 minutes each way to get it reset!
The dealer offered to reset my system which they say takes about 30 minutes. If I only didn't need to drive 45 minutes each way to get it reset!
Do it yourself at home.
#26
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Lexus officially confirmed the issue, but have they officially confirmed that it has been fixed & the battery trick will work? I don't want to have to do the battery thing twice as I am already irritated that I have to do it in the first place.
#27
Driver School Candidate
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Here is the chat reply from Lexus corporate website as of 10 min ago: "We're aware that beginning morning 6/7/2016 many of our vehicles' head units stopped working. Our key partners, Toyota Tech Center and TMS Product Quality are all fully engaged and investigating this issue as a top priority. The teams are working around the clock to find a solution ad we will alert you as soon as we have more information." In response to "...should I go to a dealer?" the answer was : "Yes, they will use a quick remedy however, you may still experience issues until the software has been updated".
#28
#29
Lexus Champion
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Disconnecting the battery is only a temporary fix...did it for my sister's NX in the morning yesterday, but the problem was back in the afternoon.
Hopefully Lexus will have it resolved soon. Annoying not to have radio/media functions.
Hopefully Lexus will have it resolved soon. Annoying not to have radio/media functions.
#30
Racer
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wow.
same thing happened to my GX.
I wonder, is it a virus affecting central lexus location?
i didnt know all our vehicles still connected to lexus.
very interesting
same thing happened to my GX.
I wonder, is it a virus affecting central lexus location?
i didnt know all our vehicles still connected to lexus.
very interesting