Originally Posted by mjeds

Well 3 weeks after my complaint to Lexus I finally received a call from them.

basically a sarcastic little **** with a bad attitude that told me there is nothing they can or will do as dealerships are privately run and Lexus is not responsible for the actions of the dealership employees, nor do they intervene or comment on employee actions.

In other words f-you we don't care.

dealership is aware of the complaint but has made no attempt to contact me.