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Why does a 5000-mile sevice cost $200 at the Lexus dealer? (5000, 15000, 25000, etc)

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Old 12-19-03, 08:47 AM
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sleepybobcat
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Default Why does a 5000-mile sevice cost $200 at the Lexus dealer? (5000, 15000, 25000, etc)

Why does a 5000-mile sevice cost $200 at the Lexus dealer? (5000, 15000, 25000, etc)

At first I thought it was just one dealer that has high prices.... but after checking with all
five local Lexus dealers, I found out the prices are about the same.... (from a low of $190
to one that charges $314)

Kind of pricey for oil/filter change, tire rotation/balalnce, and a few other minor check-up items?

just wondering.....
Old 12-19-03, 11:02 AM
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BrickHead
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The 60K and 90K services cost even more. My LS400 is ready for the 90K service and it costs around $900!! I am trying to decide if I should let a reputable shop do it for less..
Old 12-19-03, 12:49 PM
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mooretorque
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Part/all of the reason has to do with dealer "recommendations" that the rough duty service schedule be used routinely regardless of how the car is used. This practice seems to have become universal and is due to the fact that the service dept is treated as its own cost center. (It has been worse; at one point about 5 years ago, my local dealer had printed up a "Recommended" service schedule that they included in the Owner's packet with every car sale. Its recs exceeded even the rough duty schedule!!!)

Check your supplemental owner's manual to see which duty classification your car falls into and then request the appropriate service specifically from your service advisor. The difference in the 60k mile service was $290 vs $1300 for "normal" vs "rough duty" usage schedules. Nothing wrong with over-doing maintainence (generally) but I refuse to believe that the US dealer network has such an extensive engineering staff that they have the ability to second guess Toyota, the second largest car mfgr in the world!
Old 12-19-03, 09:03 PM
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AsianGirl007
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The 5,000 mile service is free of charge from Lexus.
Old 12-20-03, 09:17 AM
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scodiana
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Default Why 5k miles?

The dealer told me to come in every 5000 miles for service, and they set the maintenance reminders in the Nav for that interval. However, according to the manual (supplement), it says that you should use 5,000-mile intervals only if you primarily operate your vehicle under any of the following conditions: extensive driving on unpaved or dusty roads, towing a trailer or using a camper or car-top carrier, or repeated trips of less than five miles in temperatures below freezing. Use 7,500-mile intervals if you primarily operate your vehicle under conditions other than those listed above.

I wonder how many owners truly need to bring their cars in for maintenance every 5,000 miles. Do the dealerships just say that to everyone and hope no one reads the manual, so they can bring in extra money through the service department?

Sheri

Last edited by scodiana; 12-20-03 at 09:19 AM.
Old 12-20-03, 03:02 PM
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CK6Speed
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My 1000K and 5000K services were all free. I wonder why your dealers are charging you? I thought both were scheduled to be free services. Anything after that is paid. The one thing I like about BMW and other German cars now days is the service is inclusive in the final car price, so your scheduled services are all at no charge. Or at least it seems that way since you don't pay for it at that time
Old 12-20-03, 03:53 PM
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parula
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yea the first two are free, after that: lit. -caveat emptor.
Old 12-31-03, 08:21 AM
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Default 5k vs 7500 svc interval

My Service Dept tells me the switch to 5k from 7500 is largely due to the fact that most people procrastinate and stretch the interval too long. So, if you overshoot a 5k service and it turns out to be closer to the 7500 miles driven since the last service, you're still okay. But if you're already on the 7500 mile interval and then it turns out to be 8, 9 or 10k miles in between, you're now stretching things beyond what is good for the engine. On a separate note, I find it fascinating that the arrival of the "new technology" that allows BMW & M/B vehicles to go 10 or 15k miles in between oil changes just happens to have coincided with the manufacturer paying for the cost of the service. No technician I've ever met would service his own vehicle in this fashion, ever. You shouldn't either.
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