Transmission: Fix it or forget it
#1
Driver School Candidate
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So as not to continue the thread-jacking, I have an issue:
2001 RX300 AWD w/87K miles; no previous mechanical problems until Monday when the planetaries exploded. Filter clogged with metal, magnets covered in metal. I was under the impression the ATF didn't need to be changed until at least 90K. Here are my options:
2001 RX300 AWD w/87K miles; no previous mechanical problems until Monday when the planetaries exploded. Filter clogged with metal, magnets covered in metal. I was under the impression the ATF didn't need to be changed until at least 90K. Here are my options:
- Repair at generic transmission shop with rebuilt aftermarket tranny for $5600, 3yr/75K warranty ($3400 labor, $2100 parts)
- Repair at Lexus/Toyota only shop with remanufactured Lexus tranny for $5100, 1yr/12K warranty ($1300 labor, $3800 parts)
- Drag to dealer ship and see what I can get for her
#2
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Take it into Lexus and see if they have a 2002 or less with a 14k price tag and trade yours in for 10k.... sorry just a thought. I am still bothered by the prices your getting. I guess because where you are they think they can charge a premium, compared to California where there are RX300 cars everywhere here. Maybe availability of trannies is better here.
#3
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Here is your tranny complete from Lexus of Plano TEXAS for under $2500. Just send yours to them for the core. Get an independent to put it in for you.
http://www.trademotion.com/partlocat...01&catalogid=1\
And this is a LEXUS TRANNY......
http://www.trademotion.com/partlocat...01&catalogid=1\
And this is a LEXUS TRANNY......
#5
Lexus Test Driver
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Some people have been successful at getting Lexus to cover half the cost when a Lexus dealer does the repair. Have you thought about calling the 800 # and giving it a shot?
#6
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This is interesting. What 800 number are you referring to?
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#8
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Core is the broken transmission. Your broken transmission has a value ... they get overhauled ... and then sold as rebuilt. It is important that your broken transmission is in a condition to be refurbished ... should not have crack.
Just pay freight and have the refurbished transmission delivered. Unfortunately you have to pay it twice ... once for the re-furbished one and the other time for sending back the core.
800 number is the Lexus corporate consumer help line. This is to resolve any issues that the dealership and customer can not work out. Once you are past your warranty, then it is purely goodwill. At times the dealership will bat (if you have been a good customer ... regular service etc) for you and then there are times when you have to work it out on your own.
Look through old posts and you will find often times that Lexus has picked up part of the repair cost as a goodwill gesture.
One more thing, if you do get the transmission replaced, make sure the engine rear seal is replaced. The old one will most probably leak shortly after repairs.
Salim
forgot the obvious one ... if you plan to drive out to pick the transmission, might as well take the broken one on you way out.
Just pay freight and have the refurbished transmission delivered. Unfortunately you have to pay it twice ... once for the re-furbished one and the other time for sending back the core.
800 number is the Lexus corporate consumer help line. This is to resolve any issues that the dealership and customer can not work out. Once you are past your warranty, then it is purely goodwill. At times the dealership will bat (if you have been a good customer ... regular service etc) for you and then there are times when you have to work it out on your own.
Look through old posts and you will find often times that Lexus has picked up part of the repair cost as a goodwill gesture.
One more thing, if you do get the transmission replaced, make sure the engine rear seal is replaced. The old one will most probably leak shortly after repairs.
Salim
forgot the obvious one ... if you plan to drive out to pick the transmission, might as well take the broken one on you way out.
Last edited by salimshah; 05-15-08 at 09:54 PM.
#10
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Lexus, price matching? Go to my local dealer and tell them that. The first thing they'll say is "if you can't afford it, then get rid of it". But again, not all dealers all a-holes...
#11
Lexus Test Driver
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Lexus Customer Care in Torrance (1-800-255-3987)
Also check this link. It looks like Lexus will provide goodwill even if you didn't have car serviced by dealer.
http://us.lexusownersclub.com/forums...howtopic=28020
Also check this link. It looks like Lexus will provide goodwill even if you didn't have car serviced by dealer.
http://us.lexusownersclub.com/forums...howtopic=28020
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