RX 330 brake booster recall
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Lexus recalled brake boosters on some or all 2004 Rx's in April of 2005.
In March of 2005, I called Wilke Lexus, spoke to the service manager, to ask if my daughters RX needed a brake booster change, because my own 2004 RX had been recalled in December of 2004, and in fact sat in the dealers lot for 3 weeks or more because the part was not available.
I was assured that her RX was not subject, because certain VINs were not part of the problem.
This is a dangerous situation because the brakes can fail, and the driver is unable to stop the car.
The new recall INCLUDED her car She did not receive a recall notice from Lexus
She had her car in for service 5-4-2005; 11-19-2005, 6-17,2006 at 2 Lexus (Wilke owned) dealerships. At none of those times was the recall mentioned to her, or was it done.
Yesterday, she had another service at Wilke Lexus. Tis time, an alert and concientious service writer , Michelle Flynn, found and proceeded with the recall, replacing the brake booster. I asked her why in the three previous visits, the recall had not been noticed by whomever wrote her up for service.
She could not tell me. Meanwhile the car had been driven 23000 miles with a potentially fatal brake problem. I consider this real negligence on the part of Wilke and Chester Springs Lexus
Anybody out there with an RX should have a booster change.
puddintane
In March of 2005, I called Wilke Lexus, spoke to the service manager, to ask if my daughters RX needed a brake booster change, because my own 2004 RX had been recalled in December of 2004, and in fact sat in the dealers lot for 3 weeks or more because the part was not available.
I was assured that her RX was not subject, because certain VINs were not part of the problem.
This is a dangerous situation because the brakes can fail, and the driver is unable to stop the car.
The new recall INCLUDED her car She did not receive a recall notice from Lexus
She had her car in for service 5-4-2005; 11-19-2005, 6-17,2006 at 2 Lexus (Wilke owned) dealerships. At none of those times was the recall mentioned to her, or was it done.
Yesterday, she had another service at Wilke Lexus. Tis time, an alert and concientious service writer , Michelle Flynn, found and proceeded with the recall, replacing the brake booster. I asked her why in the three previous visits, the recall had not been noticed by whomever wrote her up for service.
She could not tell me. Meanwhile the car had been driven 23000 miles with a potentially fatal brake problem. I consider this real negligence on the part of Wilke and Chester Springs Lexus
Anybody out there with an RX should have a booster change.
puddintane
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The bulletin contained in this thread has been superceded by a later (April 2005)
recall, which included later VIN numbers than the December 2004 one. . I would call 1-800-255-3987 (option 3) to see which RX 330 VINs were included in the later one.
puddintane
recall, which included later VIN numbers than the December 2004 one. . I would call 1-800-255-3987 (option 3) to see which RX 330 VINs were included in the later one.
puddintane
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Your VIN number is lower than the production change number, the change applies to your vehicle.
If your VIN is higher than this number, the new unit is already installed.
If your VIN is higher than this number, the new unit is already installed.
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The TSIB that Tammy posted later became a recall. (That's not true for all TSIB's - just this one.)
It's "Special Service Campaign" # 5LA.
It includes most 2004 RX330's made in Canada (VIN starts "2T2") with serial # below C016494 for 2WD or C032369 for AWD.
However, the brake booster installed on the car must also be from a certain lot number. Your serial number could be lower than the above numbers but you could still have a brake booster from a different lot. In that case, they won't replace it.
If your serial number is in that range, then you should be sure that either the work was done or the lot number you have was checked and found to be excluded.
It's "Special Service Campaign" # 5LA.
It includes most 2004 RX330's made in Canada (VIN starts "2T2") with serial # below C016494 for 2WD or C032369 for AWD.
However, the brake booster installed on the car must also be from a certain lot number. Your serial number could be lower than the above numbers but you could still have a brake booster from a different lot. In that case, they won't replace it.
If your serial number is in that range, then you should be sure that either the work was done or the lot number you have was checked and found to be excluded.
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