Lexus Parts Online Website
#1
Driver School Candidate
Thread Starter
Lexus Parts Online Website
Has anyone ordered parts from lexuspartsonline.com. I ordered parts last week and have been waiting for an email on the order's status. I sent an email and haven't received a response. There is no number to call. Has anyone else had any experience with them? I hope I didn't get dooped?
#2
Call your credit card company before it is too late.
#3
Lead Lap
lexuspartsonline.com is Champion Toyota parts department: http://championtoyotaofaustin.com/Parts.aspx
4800 I-35 South
Austin, Texas 78745
Toll free phone number: 877-752-9397
4800 I-35 South
Austin, Texas 78745
Toll free phone number: 877-752-9397
#4
Lexus Test Driver
#7
Sewell
I have to say. I would not use Sewell for any transaction. Ive ordered from them 3 times. And have had a problem on each order.
The first time they sent the wrong color of mats. No problem. Then it took two months to get the right ones.
The second time They never shipped the items. I called and emailed Darrel. No replies. Finally after about 6 weeks. I got the stuff.
The last time. I bought something from eBay. And didn't pay close enough attention. And found out it was them. They sell the custom color steps for the RX. It has to be painted. So, no problem on the wait. After a month. Nothing. Did the email and phone calls again. No answer. Called the Manager. No reply. Wrote the Manger a letter. Still no reply. After 2 months. I called the area Lexus rep. Got my steps straight from the company that makes them in a a week. Never got one reply from anyone.
But my credit card was charged within hours of all of my orders.
The first time they sent the wrong color of mats. No problem. Then it took two months to get the right ones.
The second time They never shipped the items. I called and emailed Darrel. No replies. Finally after about 6 weeks. I got the stuff.
The last time. I bought something from eBay. And didn't pay close enough attention. And found out it was them. They sell the custom color steps for the RX. It has to be painted. So, no problem on the wait. After a month. Nothing. Did the email and phone calls again. No answer. Called the Manager. No reply. Wrote the Manger a letter. Still no reply. After 2 months. I called the area Lexus rep. Got my steps straight from the company that makes them in a a week. Never got one reply from anyone.
But my credit card was charged within hours of all of my orders.
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#8
Driver School Candidate
Join Date: Feb 2006
Location: CA
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I stock up when I get coupons in the mail. I get oil filters for $2.99, air filters for $12.99, etc. Save those coupons and take them to your nearest Toyota dealer and many times they will match them. I always tell them it's for a Highlander as some Toyota dealerships have "deals" with the Lexus (next door) not to sell Lexus parts.
#9
Same comment for both Sewell and Irontoad (you will not hear from Irontoad, then one day your shipment's in your door).
Local is best option. Where the heck do you get coupons?
Local is best option. Where the heck do you get coupons?
#10
Has anyone ordered parts from lexuspartsonline.com. I ordered parts last week and have been waiting for an email on the order's status. I sent an email and haven't received a response. There is no number to call. Has anyone else had any experience with them? I hope I didn't get dooped?
#11
Lexus Test Driver
I haven't ordered a lot of stuff online for my car but never had an issue with Sewell. But if I'd had the experience some described, I would not be happy either. So, good luck.
#12
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