mandyfig

But 1st I have to make an appt...am lazy. Tank is empty...and needs a car wash!

lexus114

Mine goes in on Tuesday. I`ll let you know what exactly was done.

ycl1688

Had my recall in, replaced the clips with larger ones, no new carpet. Asked for $20 for parts, after questioning quickly got me another receipt stating it was a typo. Got car wash and free gas.

mandyfig

Let us know, who can confirm about new carpets?

Carver

I haven't heard of any new mats, just clips and someone said this panel was new. can anyone confirm it is different than a non-recall panel?



This is my car after the recall, there are no scuff marks on it but I couldn't tell you what it looked like before!

I did buy new mats when I had this done but they were identical to the old ones which I kept.

lexus114

Sorry I didnt get back to you, I had to cancel my apt. Our secretary had a death in her family. I didnt make a new apt yet. However,my letter states that a new floor mat is supposed to come with this recall.

Poqman

Had mine done earlier this week. Took them about 1-1/2 hours. Appears to be a new floor mat and larger floor mat clips. They made no mention of replacing the kick panel, but I looked and it doesn't show any scuff marks either, hmmm. Not sure if it was replaced. BTW, my dealer does not give free gas for recalls, just a car wash.

tfischer

I just had mine done last week, and I did not get new carpets (many report they got new carpets, although mine were replaced when I bought my '04 in '07, so maybe they are a conforming style), nor did they replace the kick panel shown in the photo above (I don't think - my panel is pretty much scuff free also, but I don't think I kick it much).
It surely did not take them 90 minutes to do the work. I think it took them 60 minutes to get around to your car, and 30 minutes at the most to do the recall work. (My total wait time was about 60 minutes, and they did some other things for me on the car also, plus the usual wash, plus the fill-up with gas.)
As for the no gas, that's too bad. My "Service Girl" (surely not her official title) said to me upon checkout that they filled the tank and that Lexus had asked for that on these recalls, implying that it was optional and they are so nice and where else do you get free gas? From what I read here most dealers are filling the tanks, except that one place in Poquoson.

Adamjeeps

I got no gas with the oil line recall or the carpet recall.

tfischer

Since nobody expects free gas, surely some dealers decline the suggestion of Lexus to fill tanks with this recall; what those dealers don't seem to grasp is that a lot of us owners talk to each other, and we are spread out all over the country. Mentioning your disappointment to your dealer or service manager might help, although it's got to be tough to convince anybody to pass out free stuff when it's optional.

ycl1688

I did not read any way in the letter saying a new floor mat is to come with the recall. Lexus called for follow up and I mentioned that to them, I was told new mat is not expected.

offroad200

When everyone says "carpet" recall, I'm assuming you're talking about the BLC? That's the lastest one for the older RX's. And yes it replaces the kick panel by the accelerator pedal. Like the pic Carver put up. There are no mats or carpet replaced.

infinirx

Getting this done today. Dunno if they are gonna fill the tank but I know they automatically give me a free loaner. So far it's always been a new RX.

tfischer

You should not need a "loaner" unless other work is being done, as the recall work takes no more than 20 or 30 minutes. Bring along a book and enjoy a complimentary cup of coffee.

infinirx

Er, well you can do that if you like. I will take a new 2011 RX and take care of my chores thanks. It's free.