nkt001

Hello All -

I'm having an issue with our '07 RX350 and I'm wondering if anyone has a solution. Recently, the rear hatch struts were VERY warn out. You would be able to lift the rear hatch, but once it was all the way up, it was a gamble if it would hold (almost never if the weather was cold). So I replace them with some aftermarket units (I think the name was MaxPower or something like that......). In any case, the rear hatch opens fine now, but the motorized closing function doesn't work. It will attempt to close the hatch then just beep and go back up. So either, the new rear struts are too strong (too much pressure ?) or the rear motor used to lower the rear hatch is getting warn out. I'm leaning toward the rear struts being too stiff because when I try to lower the hatch by hand, it is rather difficult.

Any thoughts or suggestions on the best way to resolve this ? I already threw away the old struts otherwise I would have used one new one and one old one......that would have probably worked.

Thanks!

iolmaster

iTrader: (1)

You probably ordered the struts for the model that does not have the powered lift gate. They are stronger. If you go to lift support depot you will see that there are two different models available to accommodate the powered lift gate.

nkt001

Thanks for the reply !! I checked lift support depot as you suggested; I don't see any options for the '07 RX350 (with or without power lift gate) (actually, I thought they all had that option). Am I missing something ??

Thanks!

iolmaster

iTrader: (1)

You are correct that the 07 does not have that option. Earlier models of the RX330 did have the option. My daughter has an 04 without the power option. Lift support Depot does show that as an option for 04. You may have gotten a set meant for an earlier model RX330. (or 350)

BULLITT1

I would recommend trying OEM luggage door shocks(first) and see if this fixes your concern. If installing OEM shocks does not work,then you will likely need to replace the power back door motor(judging by your year/model it shows there is an option for power back door).

tomr51

remove one and see if it works

iolmaster

iTrader: (1)

Not recommended as it can put undue stress on the hinges.