Odometer fraud!! BEWARE
#31
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a vehicle with that much mileage at least would have scratches here and there and the leather seats would obviously have creases. my 2010 RXh with under 1000 miles already have creases on the seats. how can anyone who is careful enough to do all the investigative work after purchasing not notice a worn out car visually at the time of purchase. also, the engine bay would at least have some dirt inside...
#32
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#39
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Update = According to dealership, it was an error of putting your VIN number in another car's 10000 mile service. He proved to me (with help of title records) that he did not have this car in his dealership when 10000 mile service was done. It was with another dealership and was traded back at the time of sale. He also changed the record in Lexus drivers' website. I also checked my car at another Lexus dealership. According to them, bumpy ride is common in Rx 350 as it has sporty suspension but he agreed that it looks like drain plug gasket has been replaced.
According to lawyer, I have a case but he is charging ridiculous amount of money and does not guarantee anything.
I am still thinking about further action. Sorry for late reply.
According to lawyer, I have a case but he is charging ridiculous amount of money and does not guarantee anything.
I am still thinking about further action. Sorry for late reply.
#40
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Update = According to dealership, it was an error of putting your VIN number in another car's 10000 mile service. He proved to me (with help of title records) that he did not have this car in his dealership when 10000 mile service was done. It was with another dealership and was traded back at the time of sale. He also changed the record in Lexus drivers' website. I also checked my car at another Lexus dealership. According to them, bumpy ride is common in Rx 350 as it has sporty suspension but he agreed that it looks like drain plug gasket has been replaced.
According to lawyer, I have a case but he is charging ridiculous amount of money and does not guarantee anything.
I am still thinking about further action. Sorry for late reply.
According to lawyer, I have a case but he is charging ridiculous amount of money and does not guarantee anything.
I am still thinking about further action. Sorry for late reply.
Your dealer seems to be a bad one in many respects.
#41
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Update = According to dealership, it was an error of putting your VIN number in another car's 10000 mile service. He proved to me (with help of title records) that he did not have this car in his dealership when 10000 mile service was done. It was with another dealership and was traded back at the time of sale. He also changed the record in Lexus drivers' website. I also checked my car at another Lexus dealership. According to them, bumpy ride is common in Rx 350 as it has sporty suspension but he agreed that it looks like drain plug gasket has been replaced.
According to lawyer, I have a case but he is charging ridiculous amount of money and does not guarantee anything.
I am still thinking about further action. Sorry for late reply.
According to lawyer, I have a case but he is charging ridiculous amount of money and does not guarantee anything.
I am still thinking about further action. Sorry for late reply.
#42
Lexus Champion
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Update = According to dealership, it was an error of putting your VIN number in another car's 10000 mile service. He proved to me (with help of title records) that he did not have this car in his dealership when 10000 mile service was done. It was with another dealership and was traded back at the time of sale. He also changed the record in Lexus drivers' website. I also checked my car at another Lexus dealership. According to them, bumpy ride is common in Rx 350 as it has sporty suspension but he agreed that it looks like drain plug gasket has been replaced.
According to lawyer, I have a case but he is charging ridiculous amount of money and does not guarantee anything.
I am still thinking about further action. Sorry for late reply.
According to lawyer, I have a case but he is charging ridiculous amount of money and does not guarantee anything.
I am still thinking about further action. Sorry for late reply.
The RX is indeed going to ride rougher than an LS, ES or even an IS, it's just designed that way. It's not a defect in the vehicle. It sounds like you may have a bit of buyer's remorse, but that's not Lexus' fault.
#43
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Having been in the retail end of the car business for many years (retired), I think you have a case w/o having to buy a lawyer. If the car was indeed used before you purchased it (as a new car with just a few miles according to ODO statement), and had thousands of miles on it (undisclosed to you), I'd start with LEXUS Corporate. They will not be happy with a dealer carrying their Marque on the store front doing that. It would cause great damage to the Lexus name.
I think he is saying that the 10000 miles was on another vehicle and that His new vehicle VIN had been incorrectly entered for it. If I read this right, then his vehicle did have the low mileage and was new. (All of this is subject to how I am reading his responses!)
It looks like it was a series of unfortunate mistakes that have now been corrected. I think that the dealer/Lexus might incur some goodwill by offering up something for all of the effort that he went through. But it does not sound like he was sold a used vehicle as new.
On the other end of things, someone might have a used RX with a new vehicle service record. I wonder if they straightened that out also.
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#45
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Bumpy ride is not common on RX 350. Drain plug gasket has been replaced? Meaning the car had a oil change already. Hmm. Get a mechanic to look over the car. Get another lawyer and pay him on contingency. Ask him to take 30% of any proceeds from the lawsuit. No proceeds, no pay.